Customer Service Agents at Glorious Kids & More

Job Description

• Manage large amounts of incoming calls
• Attract potential customers by answering product and service specific questions and cross-selling
• Register new members.
• Resolve product or service complaint.
• Follow up to ensure customer satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents

Requirements

• Minimum qualification:SSCE
• Good written and verbal communication skill
• Experience in working with children preferred.
• Good team player.
• Close proximity to kado estate preferred