• Fresh Jobs at Hotel Ibis Nigeria

  • Posted on: 20 March, 2017 Deadline: 5 April, 2017
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  • Hotel Ibis Nigeria - We are far more than a worldwide leader. We are 240,000 hospitality experts who share the same passion. Welcoming people. We take care of millions of guests in our 4,100 addresses.

    Purchasing Officer

     

    Job Description

    • Implement sound purchasing policies, systems and procedures in accordance with Company standards.
    • Monitor vendors for quality, service and price through standard purchasing specifications.
    • Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased.
    • A minimum of three independent genuine quotations must be obtained.
    • Establish contracts to ensure reduced pricing for all operating areas of the hotel.
    • Receives market list from the Executive Chef on a daily basis and arranges for delivery of those items daily
    • Ensures that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
    • Ensures & verifies that quotations are regularly updated and supplier’s new current price lists are maintained.
    • Research and identify new products and services for the hotel in market.
    • Approves all addition requests for new storeroom items, checking correct item description, unit, packing, category and establishes Min/Max estimated stock levels.
    • Verify the 'pending orders' report on a daily basis, and all pending orders are checked and verified regularly.
    • Identifies items for standing orders utilising vendor's logistics for regular deliveries to the hotel based on approved highly consumed items.
    • Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.
    • Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
    • Responsible for all purchasing functions, quotations, quality and availability.
    • Responsible for physical control of all store items until issued, fully documented under strict control procedures.
    • Responsible for maintaining logical storeroom inventory levels operationally needed.
    • Ensures that the suppliers follow the rules relating to hygiene of goods delivered.
    • Keeps all records in a way that they can be checked at any time for information or audit purposes.
    • Maintains all documents, files and listings up-to-date and performs his duties in the most efficient manner.
    • Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.

    Requirements

    • A University Degree or its equivalent.
    • At least 4 years’ experience in similar job position.
    • Knowledge of Sun system application.
    • Experience in the hospitality industry is an added advantage.

    go to method of application »

    Sales and Marketing Executive

     

    Job Description

    • Responsible for Corporate and Travel Agent Room Sales for the hotel.
    • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
    • Update action plans and financial objectives monthly.
    • Identify new markets and business opportunities and increase sales.
    • Represent Hotels in various events and exhibition.
    • Implements all sales action plans related to market areas as outlined in the marketing plan.
    • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
    • Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
    • Provide the highest quality of service to the customer at all times.
    • Executes and supports the operational aspects of business booked (e.g. Generating proposals, Corporate Rate Application letter, writing contracts, customer correspondence).
    • Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
    • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
    • Make sales calls to potential clients to assist in development of the account.
    • Attend all department and hotel meetings as necessary.
    • Target key accounts potential for the company.
    • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
    • Develops relationships within community to strengthen and expand customer base for sales opportunities.
    • Manages and develops relationships with key internal and external stakeholders.
    • Acquiring and developing new business accounts and preparing sales proposals for clients.
    • Closely following up on all business leads within a 24 hour response time line to clients.

    Requirements

    • A University Degree or its equivalent.
    • At least 2 years’ experience in similar job position.
    • Experience in the hospitality industry is an added advantage.

    go to method of application »

    Housekeeping Supervisor

     

    Job Description

    • Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
    • Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
    • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
    • Coordinates work activities among departments.
    • Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
    • Inventories stock to ensure adequate supplies.
    • Evaluates records to forecast department personnel requirements.
    • Makes recommendations to improve service and ensure more efficient operation.
    • Prepares reports concerning room occupancy, payroll, and department expenses.
    • Responsible for smooth operation of the floor assigned.
    • Responsible for the performance of all housekeeping staff.
    • Organises and facilitates the room making process.
    • Daily allocation of rooms and deep cleaning tasks to team members.
    • Checks the occupied and departure rooms, giving special attention to guest needs.
    • Routine inspection of guest bedrooms to ensure they meet standards.
    • Report maintenance issues to Maintenance/Engineering Department.
    • Comply with hotel security, fire regulations and all health and safety legislation.
    • Assist other departments wherever necessary and maintain good working relationships.

    Requirements

    • Minimum of High School Diploma
    • Not less than 2 years' experience in a supervisory capacity in a hotel Housekeeping environment
    • Proven training skills
    • Experience with Hotel Property Management System, preferably OPERA
    • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.

    go to method of application »

    Front Office Executive

     

    JOB DESCRIPTION

    •  Register guests and assign rooms while accommodating special requests whenever possible.
    • Assists in preregistration and blocking of rooms for reservations.
    • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
    • Understands room status and room status tracking.
    • Knows room locations and room rates.
    • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
    • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
    • Knows the location and number of available rooms as well as the activities and services of the hotel.
    • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and blocked rooms.
    • Possesses a working knowledge of the reservations desk. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
    • Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
    • Knows how to use front office equipment.
    • Performing cashier related functions like posting charges to guest accounts, currency exchange, bill / invoice settlement, posting charges to the guest, paid out’s, Foreign currency exchange etc.
    • Uses proper telephone etiquette.
    • Uses proper mail, package, and message handling procedures.
    • Knows all safety and emergency procedures, is aware of accident prevention policies.
    • Maintains the cleanliness and neatness of the front desk area.
    • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

    REQUIREMENTS

    • Educated to University Degree level or its equivalent.
      • At least 3 years’ experience in similar job position.
    • Experience with Hotel Property Management System,  preferably OPERA
    • Experience in the hospitality industry is an added advantage.

    go to method of application »

    Executive Chef

     

    Job Description

    • Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
    • Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the hotel.
    • Should be able to provide direction for all day-to-day operations in the kitchen.
    • Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
    • Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
    • Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
    • Determines how food should be presented, and create decorative food displays.
    • Recognizes superior quality products, presentations and flavour.
    • Ensures compliance with food handling and sanitation standards.
    • Follows proper handling and right temperature of all food products.
    • Ensures all equipment in the kitchen is properly maintained and in working order in accordance with Health laws and hotel standards.
    • Coordinates with the purchase department for acquisition of needed goods and services.
    • Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
    • Ensure proper grooming and hygiene standards for all kitchen staffs.
    • Ensures all kitchen employees maintain required food handling and sanitation certifications.
    • Ensure proper purchasing, receiving and food storage standards in the kitchen.
    • Interacts with guests to obtain feedback on food quality, presentation and service levels.
    • Actively responds to and handles guest problems and complaints.
    • Maintain Quality levels of receiving, storage, production and presentation of food.
    • Ensure sufficient staffing levels are scheduled to accommodate business demands.
    • Frequently review finished products for quality and presentation before the orders are send to guest.
    • Able to perform additional duties as requested by the hotel management as and when required.
    • Ensures disciplinary procedures and documentation are completed according to hotel operational Standard and Management Policy.

    Requirements

    • Minimum of High School diploma
    • Not less than 2 years’ experience in a supervisory capacity in a hotel.
    • Proven training skills
    • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.

    Method of Application

    Interested and qualified candidates should send their CV's to h6708-hr@accor.com with the job title as subject of the mail.

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