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  • Posted: Mar 3, 2017
    Deadline: Not specified
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    Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports ...
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    Marketing Manager

    Job Description
    Key Focus

    This role is accountable for regional marketing service delivery through the implementation of a customised regional marketing strategy. The incumbent is individually accountable for achieving results via the efforts of others over periods of up to a year.

    Description

    • Implements customised marketing strategy.
    • Implements client-base management and leads strategy.
    • Drives the successful marketing roll-out of new products or enhancements in regions.
    • Implements processes to ensure brand integrity in areas.
    • Provides region and areas with researched market intelligence to help inform sales planning process.

    Key Result Areas
    Brand Management:

    • Implements processes to ensure brand integrity in area.
    • Marketing Service Delivery:
    • Implements customised marketing strategy through efforts of others over periods of up to a year
    • Drives the successful marketing roll-out of new products or enhancements in the regions.
    • Provides region and areas with researched market intelligence to help inform the sales planning process.
    • Leads Management:
    • Implements client-base management and leads strategy.

    Team Effectiveness:

    • Individually accountable for staff time, tasks and output quality, over periods of up to a year.
    • Balances own priorities with directing and motivating others.
    • Plans and assigns work over periods of 3 months to a year.
    • Guides and directs staff to achieve operational excellence standards.
    • Creates a climate for optimal performance.
    • Manages performance.
    • Selects potential staff to sustain customer / client service delivery.

    Qualifications

    Qualifications and Experience

    • Relevant tertiary Marketing qualification. .
    • Min. 12-15 years’ experience
    • Insurance industry experience an advantage but not critical

    Skills
    Excellent Communication & Presentation skills

    go to method of application ยป

    Claims Officer

    Job Description
    Key Focus
    Individually accountable to provide immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. A Senior Administrator is fully multi-skilled across products and processes, and has extensive relevant experience.

    Description

    • Follows standardised processes and provides administrative support in line with normal business functioning.
    • Delivers on daily production standards and adheres to service and quality standards.
    • Provides an Indirect service to customers and intermediates.
    • Responds to immediate requirements within procedure.
    • Uses standard administrative techniques to coordinate own work.
    • Product and process knowledge in different areas may differ but basic skills remain the same.
    • May act as mentor to less experienced Administrators.
    • Fully multi-skilled across products and processes.
    • Has extensive, relevant experience.
    • Often acts as a resource for less experienced staff.

    Key Result Areas
    Personal Effectiveness:

    • Accountable for service delivery through own efforts.
    • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
    • Makes increased contributions by broadening individual skills.
    • Collaborates effectively with others to achieve personal results
    • Accepts and lives the company values.

    Coaching:

    • May act as mentor to less experienced administrators.
    • Documentation Processing:
    • Follows standardised processes and provides administrative support in line with normal business functioning.
    • Provides an indirect service to customers and intermediaries.
    • Responds to immediate administrative requirements within procedure.
    • Delivers on daily production standards.
    • Uses standard administrative techniques to coordinate own work.

    Qualitay Assurance:

    • Performs quality checks on own work.
    • Adheres to service and quality standards

    Qualifications
    Qualifications and Experience

    • Relevant tertiary qualification / first degree or its equivalent.
    • 5 years of working experience.
    • Good Analytical skills, technical/insurance product knowledge

    Skills
    Excellent Communication skills

    Method of Application

    Use the link(s) below to apply on company website.

     

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