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  • Posted: Feb 23, 2017
    Deadline: Mar 9, 2017
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    Because Africa’s internet penetration and growth is largely driven by mobile, our vision at Terragon Group, is 'innovation to make mobile meaningful’. We are a digital media company focused on Africa and operating from key markets - Nigeria, Ghana, Kenya, South Africa and India. Made up of three independent but complimentary business units: Terra...
    Read more about this company

     

    Front Desk Officer

    Responsibilities

    • Respond to visitor's inquiries and direct to concerned staff.
    • Sort, and distribute incoming correspondence
    • Re-direct calls as appropriate and take adequate messages when required.
    • Greet, assist visitors and the general public.
    • Perform other related duties as required by Team Leads and Talent and office resource
    • Deliver excellent customer services, at all times.
    • Make sure reception area is kept clean and tidy throughout the day.
    • Report any maintenance issues immediately to line manager, including all furniture, fittings and
    • equipment.
    • Provide administrative support to Admin Department

    Qualifications

    • A Bachelor's Degree in Arts/Social sciences
    • Must have completed NYSC.
    • Minimum of 1 year experience of Managing front desk in a service environment, Call center or service shop experience
    • Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.)
    • Good communication skills and Interpersonal skills.
    • Coordinated and Disciplined.
    • Attentive to details.
    • Excellent customer service relation

    Method of Application

    Applicants should send their CV's to: careers@terragonltd.com

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