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  • Posted: Feb 12, 2017
    Deadline: Feb 15, 2017
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    Red Star Express remains the flagship, continuing the pick-up and delivery of express documents and parcels, domestic and international, and its relationship with FedEx as its sole licensee in Nigeria. NATIONWIDE NETWORK Runs 166 offices within Nigeria Deliveries to over 1,500 communities Employs over 1,500 highly trained professional staff Owns ove...
    Read more about this company

     

    Customer Service Representative

    • Job Type
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    REF. CODE/JOB ID: CS2017
    JOB LEVEL: Supervisory

    The Job Holder will perform activities required of a customer service representative

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Customer Service Unit. This would include:

    • Identify and assess customers needs to achieve satisfaction
    • Front Desk Administration
    • Provide relevant information on products and services.
    • Generate sales leads
    • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    QUALIFICATIONS/SKILLS/EXPERIENCE

    • B.SC/HND in any field
    • Max of 30years old
    • Must have at least 3 years relevant work experience in a call center or retail sales etc
    • Must be willing to work anywhere in the Country.
    • Multilingual ability will be an added advantage
    • Excellent oral and written skills

    go to method of application »

    Commercial Executive

    • Job Type
    • Qualification
    • Experience 2 years
    • Location Not specified
    • Job Field

    REF. CODE/JOB ID: SALES 2017
    JOB LEVEL: SUPERVISORY/EXECUTIVE

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Sales Department. This would include:

    • Expanding and maintaining the business in the assigned territory.
    • Developing initiatives and strategies to win new businesses.
    • Identifying product improvements or new products by remaining current on industry trends, market activities, and competition
    • Ensuring a positive customer experience every time anyone relates with our brand.
    • Collection of packages and proper shipping documentation. Provide accurate information and resolve customer complaints.
    • Ensuring collections of credit sales within the stipulated period.

    QUALIFICATIONS/SKILLS/EXPERIENCE:

    • B.Sc/HND in any field
    • At least 2 years relevant experience
    • Max of 30 years old
    • Must be able to drive with a valid license
    • Should have good Analytical, negotiation and persuasive skills
    • Must be willing to work anywhere in the Country

    go to method of application »

    Executive Driver 2017

    • Job Type
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    BUSINESS: RED STAR SUPPORT SERVICES
    REF. CODE/JOB ID: EXEC-DRIV2017

    JOB DESCRIPTION

    • Exhibition of thorough knowledge of preferred routes and heavy traffic patterns
    • Monitoring pickup and departure times of clients
    • Accommodate flexible scheduling needs, including weekends and holidays
    • Maintaining a vehicle, keeping it clean, tidy and well cared for.
    • Ensure that attendance logs and daily schedules are properly updated.

    KEY COMPETENCIES

    • A valid driver’s license, with no accidents to report in the last three years.
    • Comfortable with early morning starts, driving long distances & driving at night.
    • Dealing with members of the public in a proper and civilized manner.
    • Physically fit and able to do demanding manual work.
    • Driving safely and responsibly.

    QUALIFICATIONS

    • Minimum of SSCE certificate

    go to method of application »

    Customer Service Representative

    • Job Type
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    REF. CODE/JOB ID: CS2017
    JOB LEVEL: Supervisory

    The Job Holder will perform activities required of a customer service representative

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Customer Service Unit. This would include:

    • Identify and assess customers needs to achieve satisfaction
    • Front Desk Administration
    • Provide relevant information on products and services.
    • Generate sales leads
    • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    QUALIFICATIONS/SKILLS/EXPERIENCE

    • B.SC/HND in any field
    • Max of 30years old
    • Must have at least 3 years relevant work experience in a call center or retail sales etc
    • Must be willing to work anywhere in the Country.
    • Multilingual ability will be an added advantage
    • Excellent oral and written skills

    go to method of application »

    Commercial Executive

    • Job Type
    • Qualification
    • Experience 2 years
    • Location Not specified
    • Job Field

    REF. CODE/JOB ID: SALES 2017
    JOB LEVEL: SUPERVISORY/EXECUTIVE

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Sales Department. This would include:

    • Expanding and maintaining the business in the assigned territory.
    • Developing initiatives and strategies to win new businesses.
    • Identifying product improvements or new products by remaining current on industry trends, market activities, and competition
    • Ensuring a positive customer experience every time anyone relates with our brand.
    • Collection of packages and proper shipping documentation. Provide accurate information and resolve customer complaints.
    • Ensuring collections of credit sales within the stipulated period.

    QUALIFICATIONS/SKILLS/EXPERIENCE:

    • B.Sc/HND in any field
    • At least 2 years relevant experience
    • Max of 30 years old
    • Must be able to drive with a valid license
    • Should have good Analytical, negotiation and persuasive skills
    • Must be willing to work anywhere in the Country

    go to method of application »

    Executive Driver 2017

    • Job Type
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    BUSINESS: RED STAR SUPPORT SERVICES
    REF. CODE/JOB ID: EXEC-DRIV2017

    JOB DESCRIPTION

    • Exhibition of thorough knowledge of preferred routes and heavy traffic patterns
    • Monitoring pickup and departure times of clients
    • Accommodate flexible scheduling needs, including weekends and holidays
    • Maintaining a vehicle, keeping it clean, tidy and well cared for.
    • Ensure that attendance logs and daily schedules are properly updated.

    KEY COMPETENCIES

    • A valid driver’s license, with no accidents to report in the last three years.
    • Comfortable with early morning starts, driving long distances & driving at night.
    • Dealing with members of the public in a proper and civilized manner.
    • Physically fit and able to do demanding manual work.
    • Driving safely and responsibly.

    QUALIFICATIONS

    • Minimum of SSCE certificate

    go to method of application »

    Customer Service Representative

    REF. CODE/JOB ID: CS2017
    JOB LEVEL: Supervisory

    The Job Holder will perform activities required of a customer service representative

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Customer Service Unit. This would include:

    • Identify and assess customers needs to achieve satisfaction
    • Front Desk Administration
    • Provide relevant information on products and services.
    • Generate sales leads
    • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    QUALIFICATIONS/SKILLS/EXPERIENCE

    • B.SC/HND in any field
    • Max of 30years old
    • Must have at least 3 years relevant work experience in a call center or retail sales etc
    • Must be willing to work anywhere in the Country.
    • Multilingual ability will be an added advantage
    • Excellent oral and written skills

    go to method of application »

    Commercial Executive

    REF. CODE/JOB ID: SALES 2017
    JOB LEVEL: SUPERVISORY/EXECUTIVE

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Sales Department. This would include:

    • Expanding and maintaining the business in the assigned territory.
    • Developing initiatives and strategies to win new businesses.
    • Identifying product improvements or new products by remaining current on industry trends, market activities, and competition
    • Ensuring a positive customer experience every time anyone relates with our brand.
    • Collection of packages and proper shipping documentation. Provide accurate information and resolve customer complaints.
    • Ensuring collections of credit sales within the stipulated period.

    QUALIFICATIONS/SKILLS/EXPERIENCE:

    • B.Sc/HND in any field
    • At least 2 years relevant experience
    • Max of 30 years old
    • Must be able to drive with a valid license
    • Should have good Analytical, negotiation and persuasive skills
    • Must be willing to work anywhere in the Country

    go to method of application »

    Executive Driver 2017

    • Job Type
    • Qualification
    • Experience None
    • Location Lagos
    • Job Field Driving 

    BUSINESS: RED STAR SUPPORT SERVICES
    REF. CODE/JOB ID: EXEC-DRIV2017

    JOB DESCRIPTION

    • Exhibition of thorough knowledge of preferred routes and heavy traffic patterns
    • Monitoring pickup and departure times of clients
    • Accommodate flexible scheduling needs, including weekends and holidays
    • Maintaining a vehicle, keeping it clean, tidy and well cared for.
    • Ensure that attendance logs and daily schedules are properly updated.

    KEY COMPETENCIES

    • A valid driver’s license, with no accidents to report in the last three years.
    • Comfortable with early morning starts, driving long distances & driving at night.
    • Dealing with members of the public in a proper and civilized manner.
    • Physically fit and able to do demanding manual work.
    • Driving safely and responsibly.

    QUALIFICATIONS

    • Minimum of SSCE certificate

    Method of Application

    Interested and qualified? Go to Red Star Express Plc on www.redstarplc.com to apply

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