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  • Posted: Feb 12, 2017
    Deadline: Feb 15, 2017
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    Red Star Express remains the flagship, continuing the pick-up and delivery of express documents and parcels, domestic and international, and its relationship with FedEx as its sole licensee in Nigeria. NATIONWIDE NETWORK Runs 166 offices within Nigeria Deliveries to over 1,500 communities Employs over 1,500 highly trained professional staff Owns ove...
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    Customer Service Representative

    • Job Type
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    REF. CODE/JOB ID: CS2017
    JOB LEVEL: Supervisory

    The Job Holder will perform activities required of a customer service representative

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Customer Service Unit. This would include:

    • Identify and assess customers needs to achieve satisfaction
    • Front Desk Administration
    • Provide relevant information on products and services.
    • Generate sales leads
    • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    QUALIFICATIONS/SKILLS/EXPERIENCE

    • B.SC/HND in any field
    • Max of 30years old
    • Must have at least 3 years relevant work experience in a call center or retail sales etc
    • Must be willing to work anywhere in the Country.
    • Multilingual ability will be an added advantage
    • Excellent oral and written skills

    go to method of application »

    Customer Service Representative

    • Job Type
    • Qualification
    • Experience None
    • Location Not specified
    • Job Field

    REF. CODE/JOB ID: CS2017
    JOB LEVEL: Supervisory

    The Job Holder will perform activities required of a customer service representative

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Customer Service Unit. This would include:

    • Identify and assess customers needs to achieve satisfaction
    • Front Desk Administration
    • Provide relevant information on products and services.
    • Generate sales leads
    • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    QUALIFICATIONS/SKILLS/EXPERIENCE

    • B.SC/HND in any field
    • Max of 30years old
    • Must have at least 3 years relevant work experience in a call center or retail sales etc
    • Must be willing to work anywhere in the Country.
    • Multilingual ability will be an added advantage
    • Excellent oral and written skills

    go to method of application »

    Customer Service Representative

    REF. CODE/JOB ID: CS2017
    JOB LEVEL: Supervisory

    The Job Holder will perform activities required of a customer service representative

    JOB DESCRIPTION:
    The job holder will perform series of functions within the Customer Service Unit. This would include:

    • Identify and assess customers needs to achieve satisfaction
    • Front Desk Administration
    • Provide relevant information on products and services.
    • Generate sales leads
    • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    QUALIFICATIONS/SKILLS/EXPERIENCE

    • B.SC/HND in any field
    • Max of 30years old
    • Must have at least 3 years relevant work experience in a call center or retail sales etc
    • Must be willing to work anywhere in the Country.
    • Multilingual ability will be an added advantage
    • Excellent oral and written skills

    Method of Application

    Interested and qualified? Go to Red Star Express Plc on www.redstarplc.com to apply

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