Customer Service Representative at Red Star Express Plc

REF. CODE/JOB ID: CS2017
JOB LEVEL: Supervisory

The Job Holder will perform activities required of a customer service representative

JOB DESCRIPTION:
The job holder will perform series of functions within the Customer Service Unit. This would include:

• Identify and assess customers needs to achieve satisfaction
• Front Desk Administration
• Provide relevant information on products and services.
• Generate sales leads
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

QUALIFICATIONS/SKILLS/EXPERIENCE

• B.SC/HND in any field
• Max of 30years old
• Must have at least 3 years relevant work experience in a call center or retail sales etc
• Must be willing to work anywhere in the Country.
• Multilingual ability will be an added advantage
• Excellent oral and written skills

go to method of application »

REF. CODE/JOB ID: CS2017
JOB LEVEL: Supervisory

The Job Holder will perform activities required of a customer service representative

JOB DESCRIPTION:
The job holder will perform series of functions within the Customer Service Unit. This would include:

• Identify and assess customers needs to achieve satisfaction
• Front Desk Administration
• Provide relevant information on products and services.
• Generate sales leads
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

QUALIFICATIONS/SKILLS/EXPERIENCE

• B.SC/HND in any field
• Max of 30years old
• Must have at least 3 years relevant work experience in a call center or retail sales etc
• Must be willing to work anywhere in the Country.
• Multilingual ability will be an added advantage
• Excellent oral and written skills

go to method of application »

REF. CODE/JOB ID: CS2017
JOB LEVEL: Supervisory

The Job Holder will perform activities required of a customer service representative

JOB DESCRIPTION:
The job holder will perform series of functions within the Customer Service Unit. This would include:

• Identify and assess customers needs to achieve satisfaction
• Front Desk Administration
• Provide relevant information on products and services.
• Generate sales leads
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

QUALIFICATIONS/SKILLS/EXPERIENCE

• B.SC/HND in any field
• Max of 30years old
• Must have at least 3 years relevant work experience in a call center or retail sales etc
• Must be willing to work anywhere in the Country.
• Multilingual ability will be an added advantage
• Excellent oral and written skills