Pharmacy Assistant at Alan & Grant

Job Summary

• The Pharmacist Assistant is responsible for supporting the Pharmacist in the day-to-day operations of the retail pharmacy, ensuring a seamless and welcoming experience for all patients.
• This role involves assisting with inventory management—specifically organizing medications, wellness products, and cosmetics—handling over-the-counter sales, and delivering excellent front-line customer service.
• Operating under the direct supervision of the licensed Pharmacist, the ideal candidate will possess strong attention to detail, great communication skills, and a passion for community health and retail excellence.

Key Responsibilities

• Assist the Pharmacist in receiving, labeling, and organizing prescription medications and retail stock.
• Provide exceptional customer service, greeting patients warmly and handling point-of-sale cash register operations.
• Manage shelves and product displays, ensuring wellness products, cosmetics, and over-the-counter items are well-stocked, clean, and properly priced.
• Monitor product expiration dates and assist in regular inventory counts and restocking activities.
• Address basic customer inquiries regarding retail and beauty products, escalating clinical questions directly to the Pharmacist.
• Assist with digital/social media activities to promote the pharmacy’s wellness and retail offerings where required.
• Maintain a clean, safe, and organized pharmacy environment in compliance with health standards.

Requirements

• Pharmacy Technician certificate, diploma in a health-related field, or relevant experience in a retail pharmacy setup.
• Prior experience working in a community pharmacy or retail health setting is preferred.
• Strong communication, interpersonal, and customer service skills.
• Excellent attention to detail with an ability to follow instructions accurately.
• Sound knowledge of retail pharmacy operations, wellness products, or cosmetics is a distinct advantage.
• Digital savvy with basic social media literacy is an added advantage.
• Ability to work well within a team and handle multi-tasking in a fast-paced environment.
• Proximity to the pharmacy location is highly preferred.