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  • Job Opportunities at Nicole Sinclair Consulting

  • Posted on: 20 January, 2017 Deadline: Not Specified
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  • Nicole Sinclair is a dynamic management consulting firm set up to help start-up, small and medium businesses maximize their vision and achieve their highest potential through effective planning, structuring and maximized use of their resources.

    These we continually strive to achieve by helping businesses effectively interpret their vision while charting a course to reach it. Also we partner to ensure the right processes, structures, policies and people requirements are in place.

    Security CCTV Supervisor

     

    Responsibilities

    • Sets up security system in the form of CCTV cameras in strategic location and ensures the cameras functions smoothly.
    • Performs the function of installing, repairing and maintaining CCTV cameras.
    • Visits sites and locations to identify the areas that need to be monitored by the CCTV camera.
    • Responsible for providing observation security and force protection support
    • Monitoring the activities captured on the cameras and informing the authorities in case of suspicious activities.
    • Respond and reports alarms, suspicious activities and violators in accordance with established procedures and policy.
    • Maintains the records of the screened activities in case of suspicious, illegal or immoral activities to be submitted in report forms.
    • Keeps records of all CCTV tapes.
    • Updates the organization about the novel technologies and procedures introduced concerning CCTV operations.
    • Ensure all video security equipment is operating effectively and efficiently.
    • Radom viewing of security videos ensuring site security and operation is maintained to high standards.
    • Performs duties as instructed by the head of the security.
    • Requisition required equipment and supplies and is accountable for its care, use, or return.
    • Process all incidents related to security and reported in accordance with Company policies and procedures.
    • Remain vigilant and ensures to take all reasonable measures to protect life, property and information.
    • Responsible for the maintenance of inspection equipment to ensure optimum performance.

    Competency/Skill/Requirements

    • Proficient with the technicalities and operations of the CCTV cameras.
    • Brilliant business management abilities.
    • Excellent competence at communicating, coordinating and organizing tasks.
    • Ability to multi-tasks and work for long durations.
    • Emphasis on detailing, safety and accuracy.

    go to method of application »

    Business Centre Officer

     

    Responsibilities

    • Responsible for attending to guest personal business requests at the center, like producing legal document, preparing letter heads, conducting research online etc.
    • Responsible for  computer system operations via Microsoft office suites, Corel draw desktop publishing etc
    • Responsible for operating the printer, photocopier, scanner, laminating machine and other office equipment.
    • Typing of documents as specified by the customer.
    • Photocopying documents, books and others as needed.
    • Ensures the office is stock with enough office materials, such as; A4 paper, ink, envelopes and others.
    • Oversees all computer related activities 

    Competency/Skill/Requirements

    • Must be able to operate computer, laptop and other office equipment.
    • Have extensive formal training in Microsoft office tools, Corel draw and desktop publishing.
    • Good communication and writing skills
    • Ability to work under pressure.
    • Excellent knowledge and usage of Microsoft office.
    • Ability to understand and follow specific and detailed instructions.
    • Must be able to type fast.

    go to method of application »

    Head of Housekeeping

     

    The primary role of this position is to supervise, train and work alongside your staff to ensure all apartments rooms are sparklingly clean and in tip-top condition. 

    Responsibilities

    • Supervising all the housekeeping department staff.
    • Ensuring effective quantities of linen, cleaning materials and guest supplies, such as soap, shampoo, etc.
    • Assisting in the awarding of rooms to attendants and supervision of rooms for cleaning
    • Scheduling staff roster.
    • Monitoring of room cleaning to ensure adherence to operational  standards
    • Ensuring lost property is kept safely and returned to its owners
    • Ensure appropriate furnishing in all apartments
    • All other supervisory tasks as assigned 

    Competency/Skill/Requirements

    • B.Sc in relevant field.
    • With at least 5 years work experience in relevant field
    • Effective written and verbal communication skills.
    • Ability to work with minimal supervision.
    • Displays integrity and honesty
    • Able to follow and adhere to standard policies and procedures

    go to method of application »

    Head of Room Division

     

    A Rooms Division Manager is responsible for overseeing all Rooms Division operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. 

    Responsibilities

    • Manages the general operation of the Front Office e.g. Reception, Reservations, housekeeping ,  Concierge, Switchboard and Night Manager.
    • Oversee Rooms Division operations including, but not limited, to Concierge, Reception, and Housekeeping.
    • Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
    •  Operate within departmental budgets through effective stock and cost controls and well managed work schedules.
    • Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork.
    • Ensure team members have an up-to-date knowledge of all room categories and amenities
    • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
    • Ensure staffing levels cover business demands.
    •  Ensure ongoing training.
    • Ensure communication meetings are conducted and post-meeting minutes generated.
    •  Recruit, manage, train and develop the Room Division team.
    • Ensure team members comply with hotel security, fire regulations and all health and safety legislation.
    • Proficient in property management systems.
    • Assist other departments wherever necessary.
    • Ensure the department adheres to Peniel Apartment policies and procedures.

    Competency/Skill/Requirements

    • Should possess at least a B.Sc in Hotel Management, Business Administration or a related field.
    • Should have 7-10 years of experience in a hotel environment or related field, prior supervisory/managerial experience is required.
    • Strong leadership skills to manage and motivate the team.
    • Excellent organisational and planning skills.
    • Excellent communication and inter personal skills.
    • Good financial awareness.
    • Accountable and resilient.
    • Ability to work under pressure.
    • High degree of initiative.
    • Flexibility to respond to a range of different work situations.
    • Familiar with Property Management System.
    • Excellent organizational and time management skills.
    • Excellent computer skills.

    go to method of application »

    Executive Chef

     

    Responsible for all food production including that used for restaurants, banquet functions and other outlets. Develop menus, food purchase specifications and recipes. Supervise staff. Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards

     

    Responsibilities

     

    • Approves the requisition of products and other necessary food supplies.
    • Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.
    • Establishes controls to minimize food and supply waste and theft.
    • Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.
    • Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu selling prices.
    • Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met.
    • Attends food and beverage staff and management meetings.
    • Consults with the Food & Beverage Director about food production aspects of special events being planned.
    • Cooks or directly supervises the cooking of items that require skillful preparation.
    • Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability.
    • Evaluates food products to assure that quality standards are consistently attained.
    • Interacts with food and beverage management to assure that food production consistently exceeds the expectations of members and guests.
    • In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards.
    • Evaluates products to assure that quality, price and related goods are consistently met.
    • Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.
    • Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
    • Provides training and professional development opportunities for all kitchen staff.
    • Ensures that representatives from the kitchen attend service lineups and meetings.
    • Periodically visits dining area when it is open to welcome members.
    • Support safe work habits and a safe working environment at all times.

     

    Competency/Skill/Requirements

    8 years experience and/or training; or equivalent combination of education and experience.

    go to method of application »

    Business Development Manager

     

    The role will be focused on nurturing the existing client base as well as focusing on new business, while exploiting exceptional sales skills with effective and successful results.

    Responsibilities

    Business development activities

    • To actively convert customer inquiries into confirmed sales to develop future and repeat business contributing to the profitability of the serviced apartments
    • To deliver the brand standards of outstanding customer service
    • Ensuring a clear and effective line of communication is maintained within the sales team with the Guest services team
    • Identifying and pursuing new business sales opportunities both by use of the company database, networking, attending exhibitions etc.
    • Build possible new business contacts through attending face to face sales meetings in order to build lasting relationships
    • Working with the Head of Sales and marketing, Guest services to ensure the meeting of their set  targets
    • Department must  create inspirational and cost-effective proposals while  pitching to the client/prospect
    • Development and implementation of sales marketing campaigns(promotions) and client entertainment schemes
    • Determining key requirements to enter new markets including  undertaking marketing analysis, devising and implementing a sales and marketing strategy for the purpose of seeking out new business in all relevant sectors
    • To work without constant supervision and willing to work outside the normal 9-5 with flexible working hours including some evenings and weekends to accommodate business

    Additional Requirements (measurable )

    Prepare proposals – obtain and bid for major new clients

    Market Research – Analyze and research potential business growth and opportunities from current existing clients & create a prospect list for targeting.

    This list should be regularly revised which provides active leads that are identifiable through the use of contact categories. Egg. Focusing on associations, corporate, local authorities/ government bodies etc to enable successful categorization of the differing market sectors

    Relationship Development – establish positive links with potential partners and stakeholders and target number of referrals for proposal

    Competency/Skill/Requirements

    • Outstanding customer service  skills
    • Complaint handling and conflict resolution skills 
    • Good personal presentation and professionalism
    • Good organization and prioritization skills
    • Strong administrative skills
    • Good verbal and written communication skills
    • Confident presentation skills
    • Strong interpersonal skills 
    • Ability to work under pressure and to strong targets
    • The ability to manage own work load 
    • Ability to use initiative to work alone  with a team

    Method of Application

    Use the link(s) below to apply on company website.

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