Business development activities
- To actively convert customer inquiries into confirmed sales to develop future and repeat business contributing to the profitability of the serviced apartments
- To deliver the brand standards of outstanding customer service
- Ensuring a clear and effective line of communication is maintained within the sales team with the Guest services team
- Identifying and pursuing new business sales opportunities both by use of the company database, networking, attending exhibitions etc.
- Build possible new business contacts through attending face to face sales meetings in order to build lasting relationships
- Working with the Head of Sales and marketing, Guest services to ensure the meeting of their set targets
- Department must create inspirational and cost-effective proposals while pitching to the client/prospect
- Development and implementation of sales marketing campaigns(promotions) and client entertainment schemes
- Determining key requirements to enter new markets including undertaking marketing analysis, devising and implementing a sales and marketing strategy for the purpose of seeking out new business in all relevant sectors
- To work without constant supervision and willing to work outside the normal 9-5 with flexible working hours including some evenings and weekends to accommodate business
Additional Requirements (measurable )
Prepare proposals – obtain and bid for major new clients
Market Research – Analyze and research potential business growth and opportunities from current existing clients & create a prospect list for targeting.
This list should be regularly revised which provides active leads that are identifiable through the use of contact categories. Egg. Focusing on associations, corporate, local authorities/ government bodies etc to enable successful categorization of the differing market sectors
Relationship Development – establish positive links with potential partners and stakeholders and target number of referrals for proposal
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