• Lastest Jobs at MTN Nigeria

  • Posted on: 8 December, 2016 Deadline: 20 December, 2016
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  • MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

    ES Brand Communications Manager

     

    Job Description

    • To provide professional marketing communications planning inputs to the creation and maintenance of the MTN Nigeria Enterprise Business Unit strategy and plan that will deliver shareholder value.
    • To plan MTN Enterprise Business Unit marketing communications within the framework of an agreed strategy, meeting operational targets for revenues, profitability and customer satisfaction
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.
    • Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
    • Support the Shareholder return strategy by developing and implementing Enterprise Business Unit Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
    • Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
    • Take appropriate managerial action to ensure targets are met or exceeded when routinely monitored (sales, trend, and profitability analysis, profit margins, return on investment (ROI), market share and value).
    • Set targets for marketing communications expenditure against revenues, based on industry best practice, and monitor marketing communications performance.
    • Serve the Division’s internal customers and provide solutions to improve the customer experience.
    • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
    • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
    • Drive an increase in MTNN’s Net Promoter Score.
    • Interpret customer’s business needs and articulate/demonstrate how MTN’s ICT services can benefit the customer and address their needs.
    • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
    • Maintain effective working relationships with internal and external suppliers to enhance solutions and provide long-term and sustainable service and competitive advantage.
    • Review market and internal conditions and develop marketing communications strategy for EBU’s solutions products and services which falls within the “master strategy” for MTN Nigeria.
    • Develop marketing communications plans for profitability and revenue targets as agreed with the GM, Enterprise Marketing, organizing required resources, monitoring and periodically reporting progress of plans.
    • Routinely track and monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
    • Work with the EBU Product Development team to craft effective product launch communications for efinerprise solutions propositions, products and services, compatible with MTN Nigeria processes.
    • Plan advertising campaigns, promotions and events and evaluate effectiveness of all communications campaigns against agreed targets and objectives.
    • Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
    • Report and monitor marketing campaigns and events, and ensure that they are within agreed budgets, and are supported with appropriate communications.
    • Ensure full integration of quality management processes within all activities of Communications Planning and ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
    • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

    Job Condition:

    • Normal MTNN working conditions
    • May be required to work extended hours.

    Qualifications
    Education:

    • A First Degree - Preferably in the social sciences or Marketing
    • Fluent in English

    Experience:

    • Minimum 6 years’ experience which includes:
    • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
    • Experience working in a medium to large organization
    • Experience in Project Management, marketing analysis

    Training:

    • Business Planning and Analysis
    • Project Management
    • Marketing communications Development

    Minimum Qualification:

    • BA, BEd, BSc or HND.

    go to method of application »

    IP Access Planning Engineer

     

    Job Description

    • Design and develop best fit architecture & routing topology for Access/Metro/Edge network infrastructures and for converged data & communications services and their successful integration into the IP/MPLS Backbone.
    • Liaise with Network Operations, Enterprise Network Solution, Enterprise Solution and other internal company departments or team members to provide assistance to stakeholders on IP planning projects and ensure design and implementation are carried out to specification
    • Assist Network Operations and Enterprise Network Solution with second level problem analyses and troubleshooting
    • Plan and design data access nodes, sites and links within the national and metropolitan access networks to cater for new developments in the organization’s business plan.
    • Produce and develop solutions for convergence of diverse Customer Edge communications services onto consolidated backhaul (last mile) links for connectivity between the Customer Edge (CE) and the MPLS Provider Edge (PE).
    • Interface with metro transmission personnel, key user groups and other necessary stakeholders to define and implement best fit access methodologies for transport and delivery of customer data access services.
    • Develop IP addressing, naming and numbering formats as well as quality of service parameters for the Customer Edge LANs and all other data access networks, nodes and elements.
    • Produce and integrate IP routing solutions for the extension of network management capability to Microwave Transmission sites in the metro and national TX backbone networks.
    • Plan and implement WAN Access SLAs, quality and class of service requirements in alignment with the capabilities of the network and ensure achievement of customer satisfaction on the total connectivity/transport solution.
    • Conduct weekly and monthly network performance monitoring, trend analyses, capacity planning and expansion/optimization in line with traffic growth and customer demands
    • Compile trend reports on capacity demand, utilization and availability for forecasting and proactive planning.
    • Plan and conduct site visits and surveys for accurate and effective design, dimensioning and integration of new CEs, data access links and metropolitan access triangulation.

    Job Condition:

    • Normal MTNN working conditions.
    • May be required to work extended hours.
    • Experience & Training.   

    Education

    • Bachelor’s Degree in Electrical / Electronic / Computer Engineering.

    Experience

    • At least 4 years extensive experience in ICT & Telecoms systems integration, preferably in a large Service Provider network.
    • Cisco qualification - CCNP/DP level or CCNA with extensive systems integration and network design experience.
    • Understanding of metro-transmission technologies, e.g. LRE, xDSL, PDH/SDH.
    • Working knowledge of IP/MPLS, QOS & networking protocols such as ISDN, H.232, SIP, VOIP & C7 (SS7)
    • Good working knowledge of advanced routing mechanisms & protocols (BGP, OSPF, IS-IS etc).
    • Understanding of high capacity Packet & circuit transmission technologies & products, e.g. SDH, DWDM, ATM, Frame Relay
    • Experience with network performance monitoring and reporting.
    • Experience with 3G, HSDPA, GSM, TDMA, CDMA networks will be an added advantage

    Training:

    • Basic Management Training
    • Project Management
    • Budget essentials and management
    • New technologies training
    • Telecoms network design and planning principles.

    Minimum Qualification

    • B.Eng, B.Tech or HND.

    go to method of application »

    Project Coordinator, Managed Data Network Services

     

    Job Description

    • Coordinate all Managed Data Network Services (MDNS) projects.
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc
    • Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
    • Compile, approve and manage assigned budget for the project, ensuring projects are completed on time within budget and to specifications.
    • Work with stakeholders and the project team to develop cost effective and value adding solutions on each project.
    • Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
    • Conduct a post implementation review and documentation and follow up on outstanding items.
    • Manage documentation process, ensuring completeness and easy referral to project documents.
    • Compile risk and issue matrices, assisting with analysis process and resolve issues escalated by internal customers
    • Manage change process and communicate progress of the projects to relevant project stakeholders.
    • Compile initial project plan with input from all the relevant resources, confirming plan with stakeholders.
    • Obtain approval and update project plan with changes, conducting regular update meetings with Project Manager and stakeholders.
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Must have a valid driver's license
    • Open plan office

    Experience & Training
    Education:

    • Fluent in English
    • First Degree in Elect., Computer Sc./Engineering or Project Management
    • Formal Project Management certification or training would be an advantage

    Experience:

    • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
    • Experience working in a medium  organization
    • Experience in a delivery driven communications network environment
    • Experience in operations or planning background in IT or Telecommunications.
    • Project Management certification experience
    • Experience in Internet Protocol, Data Network Equipment, Transmission Infrastructure and Communications Service Delivery

    Training:

    • Wired Fixed line Telephone Implementation
    • IP Routing
    • Radio Transmission (PtP, PtMP/Wimax)
    • Service Orientation
    • New technologies training / seminar
    • Training on vendor equipment and software
    • Exchange training with other MTN networks

    Minimum Qualification

    • BA, BEd, BEng, BSc, BTech or HND.

    go to method of application »

    Switch Operations Engineer

     

    Job Description

    • To implement network integration and resolve faults on the core network
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
    • Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
    • Ensure value is created by resolving BTS Network fault promptly for network efficiency and escalate unresolved faults to HLS.
    • Track, monitor, and resolve faults using approved switch processes and procedures and the Ericsson Exchange Library.
    • Implement change requests/planned work, using switch procedures.
    • Monitor performance statistics and generate weekly reports.
    • Update switch records such as billing backup, weekly dumps and test load.
    • Act as interface to Customer Service and assist in resolving customers’ problems.
    • Ensure value is  created through effective stakeholder management
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • National travel and a valid driver’s license.

    Experience & Training
    Education:

    • Fluent in English
    • First degree in  Electrical/Electronics (Telecommunications)

    Experience:

    • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
    • Experience working in a medium  organization
    • Hands-on experience core network operations and maintenance in GSM environment

    Training:

    • GSM Node Hardware Dimensioning
    • AXE Hardware Maintenance AXE 810
    • GSM MSC/VLR Operations
    • GSM BSC Operations
    • GSM AXE Operation
    • GSM Core Network Maintenance
    • GSM System Survey
    • GPRS BSS Operation
    • Ericsson WCDMA System Overview
    • WCDMA System Core Network Maintenance
    • WCDMA RAN Field Maintenance
    • WCDMA MSC Server & MGW
    • WCDMA Mobile MGW Operation & Configuration
    • Technical report writing

    Minimum Qualification

    • BEng, BTech or HND

    Method of Application

    Use the link(s) below to apply on company website.

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