Switch Operations Engineer at MTN Nigeria

Job Description

• To implement network integration and resolve faults on the core network
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
• Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
• Ensure value is created by resolving BTS Network fault promptly for network efficiency and escalate unresolved faults to HLS.
• Track, monitor, and resolve faults using approved switch processes and procedures and the Ericsson Exchange Library.
• Implement change requests/planned work, using switch procedures.
• Monitor performance statistics and generate weekly reports.
• Update switch records such as billing backup, weekly dumps and test load.
• Act as interface to Customer Service and assist in resolving customers’ problems.
• Ensure value is  created through effective stakeholder management
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• National travel and a valid driver’s license.

Experience & Training
Education:

• Fluent in English
• First degree in  Electrical/Electronics (Telecommunications)

Experience:

• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium  organization
• Hands-on experience core network operations and maintenance in GSM environment

Training:

• GSM Node Hardware Dimensioning
• AXE Hardware Maintenance AXE 810
• GSM MSC/VLR Operations
• GSM BSC Operations
• GSM AXE Operation
• GSM Core Network Maintenance
• GSM System Survey
• GPRS BSS Operation
• Ericsson WCDMA System Overview
• WCDMA System Core Network Maintenance
• WCDMA RAN Field Maintenance
• WCDMA MSC Server & MGW
• WCDMA Mobile MGW Operation & Configuration
• Technical report writing

Minimum Qualification

• BEng, BTech or HND