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  • Posted: Dec 5, 2016
    Deadline: Dec 9, 2016
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    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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    Administrator, Freight Clearance

    Job Description

    • To document and provide administrative functions required for the movement and safe delivery of freight.
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation etc.
    • Maintain leadership in the ICT/Digital industry by keeping abreast of relevant industry news and notifying the team as appropriate.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions etc.
    • Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
    • Document all freight itinery and equipment receipt.
    • Assist in planning for the reception of freight.
    • Assist in the inspection and the packing of freight on receipt.
    • Ensure product security.
    • Produce monthly reports and maintain the knowledge repository.

    Job Condition:

    • Normal MTNN working conditions.
    • May be required to work extended hours.
    • Open plan office.

    Experience & Training

    • First Degree in Supply Chain Management or related qualification
    • Fluent in English
    • Minimum of 1-2 years of experience in Supply Chain Management; with experience working with others
    • Experience working in a small to medium organization
    • Knowledge of customer order management process
    • Working knowledge of Oracle
    • Understanding of basic database management principles

    Training:

    • Freight management
    • Customs tariffs knowledge

    Minimum Qualification

    • BA, BEd, BSc, HND or BTech.

    go to method of application »

    Analyst, Supply Chain Management (Commercial)

    Job Description

    • Analyst, Supply Chain Management is responsible to provide support to Manager, Analysis and Reporting in managing all supply chain master data, supplier registration and qualification, adherence to legal/statutory/regulatory requirements, and ensure smooth running of SCM processes as per defined policies and procedures. Analyst, Supply Chain Management will also support in analysis and reporting of Supply Chain processes.
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
    • Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
    • Manage SCM Master Data. Initiate request to create / update SCM Master Data related Information
    • Liaise with Master Data Management Team for SCM Master Data related information / queries
    • Manage Supplier Registration and Qualification and Sourcing Master Data
    • Gather various information to ensure adherence to Legal / statutory/ regulatory requirements and contractual obligations.
    • Ensure that the necessary systems are in-place to support SCM operations
    • Ensure compliance of SCM processes with the defined policies and procedures
    • Monitor implementation of recommendations or remedial plan of action and take necessary actions for effective implementation of recommendations
    • Perform SCM related analysis and reporting to support finding
    • Escalate issues and requests as required
    • Resolve operational issues
    • Escalate issues and requests as required
    • Participate and provide inputs in adhoc meetings
    • Execute day-to-day operations
    • Ensure adherence to operational process documentation  by all staff members
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Open plan office

    Experience & Training

    • First  degree in Supply Chain Management or any related discipline
    • Fluent in English
    • ISO (International Organisation for Standardisation) Qualified (preferred)
    • Certification in Lean, six sigma, and continuous improvement (preferred)
    • Experience:
    • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
    • Experience working in a medium  organization
    • Working knowledge of  Oracle
    • Experience in Analysis and Reporting
    • Quality Management Systems (QMS)

    Minimum Qualification

    • BA, BEd, BSc or HND

    go to method of application »

    Specialist Contractor

    Department: Supplier Quality Assurance

    Job Description

    • Specialist sourcing is part of the Sourcing department at the Opco and would support the contracting process. This process covers activities related to development and management of Contract Standards, end to end pre and post contract evaluation and management of procurement agreements.  These processes would involve interactions with SCM Centers of Excellence (CoE).
    • Specialist, Contract would support the Manager, Sourcing and would be involved in the following sub-functions:
    • Supplier registration and qualification
    • Sourcing master data maintenance
    • Category needs and spend analysis
    • Development of Master Services Agreements and Local Country Contracts for GFA’s
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
    • Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
    • Prepares and administers routine correspondence, negotiation memoranda, and contract documentation to ensure timely and coordinated submittal. Reviews solicitations and prepares routine response for proposals, bids, and contract modifications. May also prepare simple requests for proposals.
    • Analyzes contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedure.
    • Drafts and negotiates simple contractual instruments commensurate with skills and grade level.
    • Manage and process renewals for maintenance, support, subscriptions, etc. including assurance that the renewals comply with the applicable contract and completing any required purchasing documents.
    • Prepares, organizes and maintains contract records and files documenting contract performance and compliance. May conduct research to support contract audit and or facilitate business unit contracting trends.
    • Performs contract closeout activities. Communicates contract policy and practice to internal business teams. Ensures contract review, approval and execution in accordance with corporate and/or business unit guidelines.
    • Communicates contract policy and practice to internal business teams. Ensures contract review, approval and execution in accordance with corporate and/or business unit guidelines.
    • Maintain professional business relationships with internal contract stakeholders, other contracting support teams within the company (e.g Legal, Finance, Procurement), and external product and service vendors.
    • Responds to alerts from the contract administration dashboard and resolves problems to ensure the overall health of the contract portfolio. Ensures linkages to data on spending, risk, and budget for real-time and predictive analytics are accurate and timely.
    • Maintains working knowledge of the principles and practices of the company's chosen markets. Maintains basic knowledge of trends in contract administration best practices relevant to company's operations
    • Create/ maintain pre-qualification questionnaires/ Request for Information (RFI) / surveys / Request for Proposal (RFP) / Request for Quotation (RFQ)/ auctions
    • Ensure execution of day to day operations at the Opco and resolve operational issues
    • Improve productivity and quality through leading practice initiatives
    • Participate and provide inputs in project status meetings
    • Propose operational changes and provide associated user impact assessment
    • Participate and provide inputs in operational meetings
    • Set up and manage adhoc meetings for day to day operational requirements
    • Liaise with supplier to obtain / update relevant information for supplier registration / qualification and management
    • Act as a first point of contact with supplier for sourcing and supplier management related information/  queries
    • Identify potential sensitive issues and escalate it to the appropriate level
    • Provide assistance in managing supplier compliance and profile audit and assessing supplier risk

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Open plan office

    Experience & Training

    • First degree in Supply Chain Management or any related discipline
    • Fluent in English
    • CSCP (Certified Supply Chain Professional)
    • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
    • Experience working in a medium  organization

    Training:

    • Any training specific to Supply Chain Management will be an added advantage

    Minimum qualification

    • BA, BEd, BEng, BSc, BTech, HND or LLB

    go to method of application »

    Supervisor, Freight Clearance

    Job Description

    • Supervisor, Freight Clearance is part of the Planning & Fulfillment team at the OpCo supporting the Customer Order Management processes. The Freight management process covers importations and custom clearing processes for internal customers (technical and non-technical project teams), Dealers/Distributors, MTN Owned Stores, and Direct Shipment to Customers (Bulk Orders). It also covers management of the advance shipping notices to ensure that all necessary regulatory requirements for effective fulfilment are met. Functions also include compliance assurance and document management functions for regulatory purposes.
    • These processes would involve direct interaction with regulatory agencies at the ports, freight practitioners, internal customers(project teams) and external customers such as shipping agencies, Supplier freight management team etc
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, fulfilment contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc
    • Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
    • Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
    • Support the optimal and cost effective custom clearing processes by leveraging on relationships with relevant stakeholders at the ports
    • Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
    • Assist department in ensuring fulfillment of orders, develop strategies to help the Business optimise fulfillment budgets for the upcoming year and implement plans to achieve the desired targets with respect to transport management.
    • Ability to analyse and consider critical parameters (i.e. cost, safety, carrier availability, etc.) before finalizing on the transport vendor
    • Support in ensuring that the freighting activities of the Business are in strict compliance with both international and local regulations guiding custom clearing, duty payment and other critical business requirements
    • Submit collated Final Exchange Control Documentation (FECD) and cover letter to Opening Bank & Treasury Unit
    • Resolve internal customer related issues by investigating details of registered queries/ complaints
    • Escalate critical issues where internal customer does not agree with resolution/ issues open beyond defined SLAs to senior management as per the escalation matrix
    • Supervise the activities performed by the freight Administrator, customs clearing processes, transportation and operations, along with landed costs and transport optimisation
    • Ensure functional and technical training for the team and performance evaluation by identification of specific training needs and communication to the L&D Manager
    • Prepare transportation Order related monitoring and analytical reports
    • Review and analyse customer order related reports in order to identify issues
    • Support Manager, Order Management in development of corrective actions or improvement initiatives based on customer order report reviews
    • Focus on improving and maintaining customer relationship
    • Manage individual team members’ performance, identifying the training needs of the team and ensure nominations
    • Manage allocation of work to members of the team, back-up and leave/ absenteeism planning
    • Allocate tasks/ duties to others within a team and ensure cohesive team working
    • Provide coaching and support to help achieve performance expectations
    • Communicate assignments, milestones and deadlines to the team and the individuals based on Manager’s instructions
    • Perform root cause analysis for SLAs non-compliance and take corrective action
    • Identify potential sensitive issues and escalate it to the appropriate level
    • Provide information to the Manager on work accomplishments, challenges, progress in work processes, individual and team needs
    • Understanding of Incoterms and impact on responsibilities, Landed Costs and risks
    • Monitoring vendor compliance with correct application of HS codes
    • Monitoring freight packaging utilization and highlighting opportunities for consolidation

    Job Condition:

    • Normal MTNN working conditions
    • May be required to work extended hours

    Experience & Training

    • First  degree in Engineering or Supply Chain Management or Finance or any related discipline
    • Fluent in English
    • A professional certification in shipping/transportation and international trade will be an added advantage
    • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
    • Experience working in a large logistics or freight forwarding organisation is a must
    • Experience or working knowledge of Nigerian ports/airport cargo operations will be an added advantage
    • Deep knowledge of international trade documentation and local banking requirements for international trade will be considered a good credential
    • Strong knowledge of banking requirements for importations and customs operations are required
    • Understanding of process for booking, tracking and monitoring of orders

    Training:

    • Professional certification in shipping and supply
    • Transport management certification

    Minimum Qualification    

    • BA, BEd, BEng, BSc, BTech or HND

    go to method of application »

    Supervisor, Expediting

    Job Description

    • Supervisor Expediting is part of the Order Management department and would support the Order management processes at the Opco.
    • The expediting process covers trading stock, assets and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider. Furthermore, the processes incorporate latest forecasts and expected deliveries within Order Management, which include vendor managed inventory, consigned inventory and logistics service providers.
    • The Supervisor Expediting to report to the Manager, Order Management. These processes would involve interactions with Opco SCM team, Centers of Excellence (CoE) and external suppliers, where applicable.
    • Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
    • Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
    • Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
    • Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.
    • Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
    • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
    • Maintain effective working relationships with internal and external suppliers.
    • Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
    • Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.
    • Identify progress milestones and resolve operational issues.
    • Take remedial action in case of slippage.
    • Maintain control sheets for bulks and periodically update project management on the status of all P.Os.
    • Identify potential delays to the agreed schedule.
    • Initiate remedial action such as commit more manpower, sub contract part of purchase order, reschedule work activities, offer alternative materials etc.
    • Coordinate inspection and logistics activities between supplier and concerned parties.
    • Authorize third party inspection agencies for taking up inspection activities.
    • Review inspection report and verify for compliance with PO requirements in consultation with Project Managers and respective discipline.
    • Assist with any queries raised by internal/ external auditors
    • Liaise with demand planning to identify stock levels and the inbound movement of stock
    • Improve productivity and quality through leading practice initiatives
    • Participate and provide inputs in project status meeting
    • Propose operational changes and provide associated user impact assessment
    • Timely notification of escalations to the Manager
    • Resolve escalations as per defined escalation/resolution procedures
    • Participate and provide inputs in operational meetings
    • Set up and manage ad hoc meetings for day to day operational requirements

    Job Condition

    • Normal MTNN working conditions
    • May be required to work extended hours

    Experience & Training

    • First degree in Engineering or Supply Chain Management or Finance or any related discipline
    • Fluent in English
    • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
    • Experience working in a medium to large organization
    • Knowledge of the process of receipt and movement of materials within warehouse
    • Knowledge of the process of inventory management
    • Knowledge of the process of logistics management

    Minimum Qualification

    • BA, BEd, BEng, BSc, BTech, HND or LLB

    Method of Application

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