Supervisor, Expediting at MTN Nigeria

Job Description

• Supervisor Expediting is part of the Order Management department and would support the Order management processes at the Opco.
• The expediting process covers trading stock, assets and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider. Furthermore, the processes incorporate latest forecasts and expected deliveries within Order Management, which include vendor managed inventory, consigned inventory and logistics service providers.
• The Supervisor Expediting to report to the Manager, Order Management. These processes would involve interactions with Opco SCM team, Centers of Excellence (CoE) and external suppliers, where applicable.
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.
• Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.
• Identify progress milestones and resolve operational issues.
• Take remedial action in case of slippage.
• Maintain control sheets for bulks and periodically update project management on the status of all P.Os.
• Identify potential delays to the agreed schedule.
• Initiate remedial action such as commit more manpower, sub contract part of purchase order, reschedule work activities, offer alternative materials etc.
• Coordinate inspection and logistics activities between supplier and concerned parties.
• Authorize third party inspection agencies for taking up inspection activities.
• Review inspection report and verify for compliance with PO requirements in consultation with Project Managers and respective discipline.
• Assist with any queries raised by internal/ external auditors
• Liaise with demand planning to identify stock levels and the inbound movement of stock
• Improve productivity and quality through leading practice initiatives
• Participate and provide inputs in project status meeting
• Propose operational changes and provide associated user impact assessment
• Timely notification of escalations to the Manager
• Resolve escalations as per defined escalation/resolution procedures
• Participate and provide inputs in operational meetings
• Set up and manage ad hoc meetings for day to day operational requirements

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours

Experience & Training

• First degree in Engineering or Supply Chain Management or Finance or any related discipline
• Fluent in English
• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Knowledge of the process of receipt and movement of materials within warehouse
• Knowledge of the process of inventory management
• Knowledge of the process of logistics management

Minimum Qualification

• BA, BEd, BEng, BSc, BTech, HND or LLB