• Career Opportunity at Rembrandt Global Solutions (RGS)

  • Posted on: 26 June, 2016 Deadline: 1 July, 2016
  • View Jobs in ICT / Telecommunication View All Jobs at Rembrandt Global Solutions (RGS)
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  • Rembrandt Global Solutions (RGS) is a reputable VAS IT solutions company that requires the services of a qualified individual to fill the position of Quality Assurance Manager.

    Quality Assurance Manager

     

    Job Description

     

    • Plan, direct and coordinate all the quality assurance activities of the company.
    • Manage relationships with all company's content providers and ensure the timely receipt of content from them.
    • Maintain status update on all content review, submission and development.
    • Manage invoicing and payment processes for all content providers.
    • Identify, source and engage competent content providers when needed, for all company's mobile content.
    • Work with content providers in developing content syllabus for all company's mobile content by providing direction on company's preferred content focus.
    • Supervise to ensure the review of all company's mobile content. All content must be in line with established standards and free of all forms of errors: typos, excess spacing, grammatical, lexical, sexually explicit language and fraud.
    • Monitor and provide reports on how all company's mobile services are performing. Ensure the prompt escalation and resolution of any anomaly with any service revenue.
    • Co-ordinate and monitor all company's digital user experience testing activities. Ensure the prompt escalation and resolution of any issues observed.
    • Co-ordinate and monitor all company's customer relations management activities.

    Desired Qualities

    • University Degree in English Language preferred.
    • Minimum of 5 years’ experience in a quality assurance managerial role, preferably
    • From a telecoms VAS company.
    • Ability to read and write French language fluently is a plus.
    • Proficiency in MS Office applications

    Method of Application

    Interested in this position, apply online on Talentbase

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