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The primary function of this job is to strategically and operationally manage the critical functions of Presales, Training, Quality Assurance and Technical Channel Support for Sage West Africa.
Only individuals that are meeting the minimum performance criteria in their current role will be considered.
The Office Administrator will organize and supervise all of the administrative activities that facilitate the smooth running of the Sage West Africa Office, reporting to the Regional Director Sage West Africa
The main tasks and responsibilities include but are not limited to assisting in the setting up and the on-going administration of the following in line with the Sage West African Office.
Setting up entails the following duties:
Supervision of the receptionist
Switchboard and phone lines
Store room & stock
Furniture and ensuring general maintenance of the office facilities and tools
Responsible for procurement needs and procedures in conjunctions with the Regional Director
Office keys (who has keys and access to alarm code)
General reservations for visiting guests from other Sage offices
Administration of SnT policy in conjunction with the Regional Director
Directional signage, sign boards etc.
Vehicles and Driver administration
Providing support to the Technical team on CRM matters
Liaising with Regional Director on policies to be put in place to ensure a good running of the office
Office cleaning services
IT Network access and Hardware
Recording and reporting office expenditure and managing the office budget on the Sage Accounting software
Organizing the office layout and maintaining supplies of stationery and equipment
Maintaining the condition of the office and arranging for necessary repairs
Reviewing and updating health and safety policies and ensuring they are observed;
Arranging regular testing for electrical equipment and safety devices;
Any other General Administration requirements as and when they are required for the purposes of the Sage WA Office
Day-to-day duties includes:
Answering the telephone
Assisting walk-in clients
Understand basic business banking processes (Accepting cheques, cashing cheques, deposits)
Manage training centres (Ensure training centre is neat and ready for following days training)
Organise tea/coffee for trainees
Manage courier services/deliveries.
Strong administrative background
Proficient in English
Good English writing skills
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