Fresh Job Vacancies at Huawei Technologies Nigeria

• Ensure the provision of optimal support on all IT network link within customer network.
• Assist in implementing defined work programs and plan in the area of network link.
• Optimize and maintain the network links, Optimize network link topology and structure, ensure network link stability.
• Manage and report the network links status to management level and customer.
• Liaise with relevant unit/ team/function in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required.
• Assist in providing technical support to end users of customer’s IT network infrastructure organisation-wide.
• Maintain relationships with third-party link vendors and ensure that agreed SLAs are achieved.
• Assist in setting up and maintaining network link management system tools to ensure network link are constantly monitored.
• Assist in setting up and executing technical test plans for link modification, new link deployment
• Assist in monitoring and troubleshooting network link related issues and requests down to the last line of support before escalating to third-party link vendors.

• Oversee the country maintenance and support in line with customer’s overall business strategy.
• Assist PD, SDM and IT Infra Manager, in communicating the division’s strategic direction and objectives to all staff. Translate the strategy into specific deliverables for the unit.
• Assist in the definition of customer’s IT strategy, plans, policies, projects and service levels.
• Keep abreast of global and local best practice as it relates to the unit’s activities.
• Continuously review the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel, funding to achieve the unit/function’s strategy.
• Establish and maintain relationships with key internal and external stakeholders.
• Oversee the implementation of the IT division’s policies and procedures and ensure the overall efficiency of the team’s service delivery.
• Coordinate liaison with the help desk to ensure prompt issues resolution in line with agreed service levels as regards user support (quick turnaround times on logged calls).
• Develop and monitor a proactive maintenance cycle on all applications and ensure regular updates of application documentation.
• Ensure adherence to SLAs by IT vendors.
• Review recommendations of the internal audit function relating to the unit’s policies, standards and guidelines and take action as required.
• Implement the unit’s work programs and plans in line with agreed upon procedures and guidelines.
• Plan and manage the human and material resources of the unit to optimise performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director, IT.
• Perform any other duties as assigned by the management team.

Desired Skills and Experience

Desired Skills and Experience