Job description
- Ensure the provision of optimal support on all IT network link within customer network.
- Assist in implementing defined work programs and plan in the area of network link.
- Optimize and maintain the network links, Optimize network link topology and structure, ensure network link stability.
- Manage and report the network links status to management level and customer.
- Liaise with relevant unit/ team/function in carrying out all relevant activities.
- Attend team/divisional/departmental meetings as required.
- Assist in providing technical support to end users of customer’s IT network infrastructure organisation-wide.
- Maintain relationships with third-party link vendors and ensure that agreed SLAs are achieved.
- Assist in setting up and maintaining network link management system tools to ensure network link are constantly monitored.
- Assist in setting up and executing technical test plans for link modification, new link deployment
- Assist in monitoring and troubleshooting network link related issues and requests down to the last line of support before escalating to third-party link vendors.
- Good skill and knowledge on Micro Wave link, VSAT, optical cable, ADSL, XDSL.
- More than 4 years work experience on network link maintenance.
- BGP,OSPF,ISIS,RIP, LAN technology.
- CCIE certification of Service Provider and Router&Swtich (advantage).