• Career Opportunities at InterContinental Hotels Group (IHG)

  • Posted on: 30 October, 2015 Deadline: Not Specified
  • View Jobs in Hospitality View All Jobs at InterContinental Hotels
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  • InterContinental Hotels Group (IHG), is a leading brand in hospitality industry. We seek to strengthen our operational capability by appointing an experienced professionals, to fill vacant position below:

    Director Of Food & Beverage

     

    Job description

    Financial Returns

    • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
    •  In partnership with other department heads, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for our guests.
    • Ensure all credit and financial transactions are handled in a secure manner.

    People

    • Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
    • Educate and train all team members in compliance with governmental regulations. Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties.
    • Promote teamwork and quality service through daily communication and coordination with other departments.
    • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.

    Guest Experience

    • Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
    • Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
    •  Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
    • Interact with guests to ensure expectations are being met.

    Responsible Business

    • Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends.
    • Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste. Perform other duties as assigned. May also serve as manager on duty

    Job

    Food & Beverage

    Primary Location

    IMEA_Africa-Nigeria-Lagos-Lagos

    Nov 28, 2015, 4:59:00 PM

    Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field plus 4+ years of related experience, including management experience. Must speak English language.

    go to method of application »

    Director of Rooms

     

    Job description

    Financial Returns

    • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management.
    • Oversee night audit function and preparation of daily financial reports.
    • Prepare and submit statistical, performance, and forecast analyses and reports as required.
    • Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control.
    • Use company systems and processes to maximize revenue. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.

    People

    • Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
    • Educate and train team members in compliance with brand standards, service behaviors, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.
    • Promote teamwork and quality service through daily communication and coordination with other departments.
    • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.

    Guest Experience

    • Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
    • Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
    • Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
    • Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals.
    •  Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs. RESPONSIBLE BUSINESS:
    • Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met.
    • Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
    • Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts. Perform other duties as assigned. May also serve as manager on duty

    Job

    Central Reservations

    Primary Location

    IMEA_Africa-Nigeria-Lagos-Lagos

    Nov 28, 2015, 4:59:00 PM

    Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration and four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience. Must speak English Language.

    go to method of application »

    Executive Sous Chef

     

    Job description.

    A sous chef may be employed by any establishment that operates a commercial kitchen. The most common employers of sous chefs, however, are restaurants and hotels, followed by cruise ships and casinos.

    The culinary chef position of sous chef comes with a great deal of responsibility. Reporting directly to the executive chef, the successful sous chef will quickly amass an in-depth familiarity with the kitchen’s operations so that they may fill in for the executive chef when needed and assist them in resolving any problems that may arise on the job.

    A sous chef must possess the ability to quickly and authoritatively delegate job tasks to a large staff. They must also be able to draw upon their considerable experience as a culinary chef who has worked in many different roles and settings in order to effectively coach and mentor junior chefs.
     
    Duties and responsibilities.
     
    Essentially, the sous chef is responsible for planning and directing food preparation in a kitchen. This will involve a large degree of supervising other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. The sous chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of their particular chef roles.

    Outside of the kitchen, the sous chef may be responsible for staff scheduling and, depending on the establishment, may even have a hand in apprenticeship development schemes as well. A large portion of a sous chef’s duties, however, are administrative, sometimes taking up to a quarter of his or her work hours.

    Job
    Food & Beverage

    Primary Location
    IMEA_Africa-Nigeria-Lagos-Lagos

    Nov 28, 2015, 4:59:00 PM

    - Good Communication skills
    - Leadership skills
    - Fluent English

    go to method of application »

    Assistant Director of Finance and Business Support

     

    Job description

    Listing Info

    Are you ready to be a Assistant Director of Finance and Business Support

    As part of our commitment to giving you Room to Grow, we want you to have the information necessary to take advantage of career opportunities worldwide.  Is your career goal taking you toward a position as Assistant Director of Finance and Business Support? If so, read on and see if this position is what you're looking

    Key Responsibilities Of The Role Include

    • Assist and provide financial guidance in the formulation and implementation of Strategic Plan, Budget and Key Performance Objectives

    • Cash flow projection and performance through controls on inventory, credit and collection, disbursements, deposits and remittances
    • Prepares monthly position of actual results against budget, analyse results and recommend to Executive Committee measures required to meet budget
    • Prepare consolidated quarterly position assessments for the General Manager
    • Implement and review financial controls and policies
    • Design internal reporting systems required by the department and hotel
    • Evaluate existing internal control measures that apply to accounting procedures and computer systems
    • Employ adequate internal control procedures to ensure correct authorization for payment procedures
    • Manage internal and external audits when they occur
    • Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance
    • Obtains appropriate legal counsel regarding the business practices of the hotel and maintains an awareness of local laws, rules and regulations
    • Capital expenditure compliance and approval
    • Recommends and maintains appropriate list of delegation of authority for hotel management
    • Reviews prices and recommends pricing strategy to the General Manager
    • Implements and maintains acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions
    • Select and monitor the local banking arrangements made for the operation of the Hotel in conjunction with the Shareholders

    ·         Submit the reporting package monthly in KHI format including the P&L, Balance sheet, Cash flow, FF&E reconciliation and AR aged analysis in accordance with IFRS.
    ·         Maintain detailed Fixed Asset Register.
    ·         Handle the corporate tax on behalf of Owning Company.
    ·         Liaise with Company Secretary, legal counsel, auditors and banks on various matters

    Job
    Finance & Business Support Management

    Primary Location
    IMEA_Africa-Nigeria-Lagos-Lagos

    Nov 28, 2015, 4:59:00 PM

    Educational

    ·            Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
    ·            Proficient in the use of Microsoft Office
    ·            Problem solving, reasoning, motivating, organizational and training abilities.
    ·            Good Communication and writing skills

    Technical Skills

    • Excellent knowledge of hotel accounting software(s) - Acom
    • Basic knowledge of hotel reservations system(s) e.g. Opera, Fidelio
    • Basic knowledge of hotel point of sales system(s) e.g. Micros 
    • Negotiation and effective presentation skills
    • Bachelor's degree in Accounting, Finance or related field.  CCA preferred.

    Experience

    • 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience.

    You already know IHG has some of the best benefits available.  If you're successful in getting this job you'll be able to take advantage of those benefits and make the most of our commitment to give you Room to grow.

    go to method of application »

    Executive Pastry Chef

     

    Job description

    Listing Info

    What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

    Job Role

    As Executive  Pastry Chef , you will Supervise  the day-to-day activities of the Pastry Kitchen, communicate objectives, and assign/schedule work. Develop, test and cost our new recipes and menu items for the Pastry Shop/Bakery.  You will oversee and participate in the preparation of, and check and approve, all food items prepared in the pastry shop and bakery.  Regularly inspection of the quality and quantity of pastry, croissants, breads and other bakery goods for the buffets and for all outside orders.
     
    In return we'll give you a competitive financial and benefits package which can include uniform and free meals on duty.  Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
     
    So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

    Job
    Food & Beverage

    Primary Location
    IMEA_Africa-Nigeria-Lagos-Lagos

    Nov 28, 2015, 4:59:00 PM

    Qualifications Required

    ·         2 years experience as Pastry Chef  
    ·         English Speaking fluent
    ·         Proven culinary education
    ·         Proven tracking record working in Pastry Kitchen and previous experience as Pastry Chef
    ·         5 Star Hotel Experience in international branded hotel
    ·         Hands on approach
    ·         Excellent Team player
    ·         Able to work with multicultural environment at the Hotel
    ·         Independent Working
    ·         Self motivated
    ·         Flexible open minded
    ·         Able to work under pressure
    ·         Strong in Training and development
    ·         Strong knowledge and able to train in sugar art work
    ·         Strong knowledge and able to train in Chocolate art work

    go to method of application »

    Italian Chef

     

    Job description

    • Monitor stock of kitchen supplies and food.
    • Monitor the quantity of food that is prepared and the portions that are served.
    • Maintain kitchen logs for food safety program compliance.
    • Support team to reach common goals; listen and respond appropriately to the concerns of other employees.
    • Prepare ingredients for cooking, including portioning, chopping, and storing food. 
    • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
    • Determine how food should be presented, and create decorative food displays.
    • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
    •  Monitor food quality while preparing food. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.       
    • Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language.
    • Ensure adherence to quality expectations and standards.
    • Perform other reasonable job duties as requested by Supervisors
    Job
    Food & Beverage

    Primary Location
    IMEA_Africa-Nigeria-Lagos-Lagos

    Nov 28, 2015, 4:59:00 PM
    • Must have at least ten years of experience in traditional regional Italian cuisine
    • Should have minimum experience of hotel system in 5 stars international hotels.
    • Good attitude
    • Proactive and reliable
    • Self motivated chef
    • Team work and passionate chef
    • Be able to work and train and develop a team
    • Good communication skill in English (verbal and written)

    Method of Application

    Interested and suitably qualified candidates should click o preferred job titles to apply online.

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