Vacancy at Possible and Affordable Solutions Limited

Job Description

• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers.
• Greet customers warmly and ascertain problem or reason for calling.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Suggest solutions whemalfunctionshas default.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Work with customer service supervisor to ensure proper customer service is being delivered.

Educational and Experience

• HND/BSc
• 1 year + Experience.

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Job Description

• Devising strategies to drive online traffic to the company website.
• Developing and managing digital marketing campaigns
• Utilising a range of techniques including paid search, SEO and PPC.
• Overseeing the social media strategy for the company.
• Managing online brand and product campaigns to raise brand awareness.
• Managing the redesign of the company website.
• Improving the usability, design, content and conversion of the company website
• Responsibility for planning and budgetary control of all digital marketing
• Evaluating customer research, market conditions and competitor data.
• Review new technologies and keep the company at the forefront of developments in digital marketing.

Educational Qualification

• HND/B.Sc (or its equivalent).
• Experience: 2 years + in digital marketing.
• Candidates applying must be available for immediate employment.