• Jobs in a Manufacturing Firm Operator

  • Posted on: 24 November, 2014 Deadline: Not Specified
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  • Adexen has been mandated to recruit the following individuals by one of its clients in the manufacturing sector for their operations in Nigeria. The position is based in Abuja and Lagos.

    Key Account Manager - Abuja

     

    Job description
    The Key Account Manager will be responsible for developing long-term relationships with a portfolio of assigned key Accounts , connecting with key business executives and stakeholders.  He or She will liaise between key accounts and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

    The responsibilities of this role includes but not limited to the following:

    •     Operate as the lead point of contact for any and all matters specific to the assigned key accounts
    •     Build and maintain strong, long-lasting key account relationships
    •     Develop a trusted advisor relationship with key account stakeholders and executive sponsors
    •     Ensure the timely and successful delivery of the company solutions according to customer needs and objectives
    •     Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
    •     Forecast and track key account metrics
    •     Identify and grow opportunities within territory and collaborate to ensure growth attainment
    •     Assist with high severity requests or issue escalations as needed
    •     Gather information to understand the key account’s business needs
    •     Identifying opportunities to capture additional sales at existing key accounts with better prices, greater volume and supplying products and services not currently purchased from the company.
    •     Achieve assigned sales volume & margin in designated key accounts.
    •     Achieve strategic customer objectives
    •     Complete strategic customer account plans
    •     Maintain high customer satisfaction ratings
    •     Enlist the support of sales specialists, logistics, service resources, and other sales and management resources as needed..
    •     Work closely with Customer Service to ensure customer satisfaction and problem resolution.

    Requirements

    •     Degree in Marketing/Engineering or equivalent
    •     5 years of account management or other relevant experience
    •     Experience in delivering client-focused solutions based on customer needs
    •     Proven ability to manage multiple projects at a time while paying strict attention to detail
    •     Excellent listening, negotiation and presentation skills
    •     Excellent verbal and written communications skills
    •     PC proficiency
    •     Fluent English and Chinese is mandatory for this position

     

    go to method of application »

    Key Account Manager - Lagos

     

    Job description
    The Key Account Manager will be responsible for developing long-term relationships with a portfolio of assigned Key Accounts, connecting with key business executives and stakeholders.

    He or She will liaise between key accounts and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

    The responsibilities of this role includes but not limited to the following:

    •     Operate as the lead point of contact for any and all matters specific to the assigned key accounts
    •     Build and maintain strong, long-lasting key account relationships
    •     Develop a trusted advisor relationship with key account stakeholders and executive sponsors
    •     Ensure the timely and successful delivery of the company solutions according to customer needs and objectives
    •     Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
    •     Forecast and track key account metrics
    •     Identify and grow opportunities within territory and collaborate to ensure growth attainment
    •     Assist with high severity requests or issue escalations as needed
    •     Gather information to understand the key account’s business needs
    •     Identifying opportunities to capture additional sales at existing key accounts with better prices, greater volume and supplying products and services not currently purchased from the company.
    •     Achieve assigned sales volume & margin in designated key accounts.
    •     Achieve strategic customer objectives
    •     Complete strategic customer account plans
    •     Maintain high customer satisfaction ratings
    •     Enlist the support of sales specialists, logistics, service resources, and other sales and management resources as needed..
    •     Work closely with Customer Service to ensure customer satisfaction and problem resolution.

    Requirements

    •     Degree in Marketing/Engineering or equivalent
    •     5 years of Account Management or other relevant experience
    •     Experience in delivering client-focused solutions based on customer needs
    •     Proven ability to manage multiple projects at a time while paying strict attention to detail
    •     Excellent listening, negotiation and presentation skills
    •     Excellent verbal and written communications skills
    •     PC proficiency
    •     Fluent English

     

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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