At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven insights to help us understand you better and build useful financial products for your personal and business needs - like convenient loans to help you do more today, savings to keep you on track for your goals and investments that’ll generate more money for you.
Read more about this company
This is a full-time on-site role as a User Success Advisor (Telesales agent) at Renmoney in Lagos. As a User Success Advisor, you will be responsible for providing sales support.
You will communicate with customers to understand their needs, answer inquiries, and provide product information.
You will also assist customers in completing application forms, explaining loan terms, and ensuring a seamless user experience.
Requirements
Customer Service and Communication skills
Retail Sales and Sales skills
Customer Experience skills
Ability to build rapport and establish relationships
Strong problem-solving and decision-making abilities
This is a full-time role as a Recovery Officer. This role is located in Lagos, Nigeria, but offers flexibility for some hybrid work.
The Recovery Officer will work closely with clients to resolve outstanding debts, provide support and assistance, and maintain accurate records of recovery activities.
Qualifications
Debt Recovery and Analytical Skills
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to work independently and remotely
Knowledge fo skiptracing
Knowledge of effective strategies for debt recovery of written-off loans
Experience working in a Fintech, loan recovery role
Interpersonal Skills and Customer Service skills
Method of Application
Use the link(s) below to apply on company website.
Gmail
Yahoomail