At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven insights to help us understand you better and build useful financial products for your personal and business needs - like convenient loans to help you do more today, savings to keep you on track for your goals and investments that’ll generate more money for you.
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This is a full-time on-site role as a User Success Advisor (Telesales agent) at Renmoney in Lagos. As a User Success Advisor, you will be responsible for providing sales support.
You will communicate with customers to understand their needs, answer inquiries, and provide product information.
You will also assist customers in completing application forms, explaining loan terms, and ensuring a seamless user experience.
Requirements
Customer Service and Communication skills
Retail Sales and Sales skills
Customer Experience skills
Ability to build rapport and establish relationships
Strong problem-solving and decision-making abilities
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