Jobs at Palmpay

Job Summary:

At Transsion, we are driving digital innovation across Africa, South Asia, and other emerging markets. As a User Growth Specialist, you will play a critical role in acquiring, retaining, and engaging users across our digital product ecosystem (including mobile apps, services, and platforms). You’ll design and execute strategies that drive rapid user base growth while ensuring strong activation and retention rates.

Basic Requirements

• Education Background: Bachelor's degree or above, with preference for those majoring in Nigeria Marketing.
• Work Experience: Over 5 years of experience in user growth-related roles, with a preference for candidates who have successful experience in both online and offline brand user growth.

Professional Skills Requirements

• Market and User Research: Capable of conducting local market research and understanding user needs.
• User Growth Models and Strategies: Familiar with common user growth models and proficient in applying various user growth methods, including online acquisition, activation, retention, re-engagement, and viral growth. Also, possess the ability to conduct offline ground promotions and event measurements.
• APP Feature Understanding: Ability to collect and propose in-app user experience optimization suggestions from a user growth perspective and drive new feature upgrades.
• Offline Event Planning: Strong copywriting and creative planning abilities to design and execute precise marketing activities based on brand positioning and user needs.
• Data Analysis: Data sensitivity and analytical skills to uncover user needs, identify growth opportunities, and optimize growth strategies through data analysis.

Comprehensive Quality Requirements

• Execution: Ability to provide quick feedback and efficiently advance projects.
• Communication and Collaboration: Capable of working closely with multiple departments, such as product, marketing, and offline stores, to coordinate resources and drive user growth initiatives.
• Innovative Thinking: Keen awareness of new marketing trends and the ability to continuously explore and experiment with new user growth methods.

Preferred Conditions:

• Experience in jumia, jiji, palmpay, opay, uber, bout, etc.
• Brand Marketing Experience + Successful Case Studies + Strong execution ability.

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We are seeking a motivated and enthusiastic Business Developer to join our ATM Card Services team. As a Business Developer, you will play a crucial role in supporting the expansion of our ATM card services by identifying new business prospects, nurturing client relationships, and contributing to the achievement of sales targets.

Key Responsibilities:

1. Lead Generation and Prospecting:
   • Assist in researching and identifying potential clients and partners within the ATM card services market.
   • Support senior team members in generating leads through market research and outreach efforts.
2. Client Relationship Management:
   • Collaborate with the team to establish and maintain relationships with existing clients, ensuring their needs are met and concerns are addressed.
   • Provide excellent customer service to build rapport and foster loyalty.
3. Sales Support:
   • Contribute to the development and execution of sales strategies to achieve sales goals.
   • Assist in preparing sales presentations, proposals, and product information for client meetings.
4. Market Research and Insights:
   • Stay updated on industry trends, competitive landscape, and emerging opportunities related to ATM card services.
   • Provide insights and recommendations to senior team members based on research findings.
5. Collaboration and Communication:
   • Coordinate with internal teams, including marketing and operations, to ensure the smooth execution of business development initiatives.
   • Communicate effectively with team members and clients to relay information and updates.
6. Learning and Development:
   • Take part in training sessions and workshops to enhance your understanding of ATM card services, sales techniques, and the financial industry.
7. Administrative Tasks:
   • Assist in maintaining accurate records of client interactions, sales activities, and progress towards goals.
   • Prepare reports and updates for senior team members as required.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
• Strong passion for learning and a keen interest in the financial services industry.
• Excellent communication skills, both written and verbal.
• Basic understanding of financial products and services.
• Proactive attitude with the ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools.
• Adaptability to a fast-paced and evolving work environment.
• Strong ethical and professional conduct.

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Role Summary:

We are looking for a Business Development Manager to build and preserve trusting relationships with the Biller companies, such as Telecom, TV, Betting, Electricity, Water, etc.

As a Business Development Manager, you will focus mainly on building long-term relationships with the Billers and support HQ. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Responsibilities:

• Building good relationship with the Billers and get best offers from them.
• Understand customer needs and develop plans to meet their demands.
• Know Biller market trends and establish strategic relationships with potential partners.
• Work with internal teams to ensure company activities can be implemented smoothly.
• Analyze commercial performance within Biller Industry to lead the new trends.
• Gain solid knowledge of competitors.

Required Skill Set 

Must Haves

• 3-5 years of varied experience in operation and maintenance in the Biller industry
• 3 years managerial experience in a Biller/Biller aggregator company.
• Knowledge of African geographic, population and economic landscape.
• Exposure to a commercial working environment with knowledge of BD and Operation.
• Sound knowledge of Biller industry
• Analytical and Presentation skills
• Strategic partnership skills

Desired

• Experience in a Fintech/ Financial institution with a relatively large workforce