Jobs at First Bank

Job Identification: 790

Job Objective(s)

• Manages access security threats for the commercial banking group, provides advice in mitigating the security risk as well as perform configuration changes and troubleshooting of access management infrastructure systems.
• Also, addresses customer issues, and manages customer interaction throughout the issue resolution process.

Duties & Responsibilities

• Participate in planning & design of infrastructure security architecture
• Responsible for day-to-day management, support and monitoring of technology security in order to protect technology resources and enterprise data in accordance with strategic business objectives, institutional regulations and laws.
• Supervises and evaluates network performance issues including availability, utilization, throughput, and latency;
• Develop planning of executing the selection, installation, configuration, and testing of access management infrastructure systems.
• Develop the setting-up of network policies and procedures around all access management infrastructure systems which include: Two Factor Authentication Systems, Identity Management Systems, Privileged Identity Management Systems, Peripheral device control systems as well as establishing access connections for all devices.
• Perform the planning & design of enterprise security architecture (Logical and physical) for user access management.
• Manage the deployment and administration of token / 2 factor authentication services within the bank.
• Coordinate   day to day operations of access management (creation, modification, deletion etc.)  for users
• Participate in the creation of enterprise security policies, standards, baselines, guidelines & procedures
• Coordinate day to day operations of the in-place Identity Management Solution.
• Ensure there are no security breaches related to IDM, physical security and 2 factor authentication solutions
• Direct the creation and review of policies and procedures for the identity management environment and associated infrastructure such as Single Sign On, Active Directory,
• Participate in the design of controls & execution of all logical and physical access security audits.
• Keep abreast of new/revised or improved security solutions, processes and development of new access Management Solution.
• Provides direction in the development of policies for authentication and authorization security.
• Provides operational and management support, and work on initiatives associated with identity and access management functions.
• Coordinate the support and maintenance of secure user account and access administration processes in accordance with information security policies and procedure.
• Maintain up to date knowledge of access management systems in IT security industry
• Perform other duties as may be assigned by the Unit Head, Infrastructure Security or Information Security Operations Department.

Job Requirements
Education:

• Minimum Education: First Degree in Computer Science / Engineering, Higher Degrees
• At least three Relevant Professional Certifications as appropriate

Experience:

• Minimum experience - Ten (10) years relevant working experience  and 3 year working experience at supervisory level.

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DUTIES & RESPONSIBILITIES

• Contribute towards the visioning, and anchor the strategic planning, development and rollout of the Specialised Banking, Management Schools as well as regulatory programmes.
• Spearhead proactive consultations/engagements with Business Units on issues around Management development with a view to translating requirements into learning needs and preparing periodic Training Schedules/Plans.
• Oversee the day-to-day running (academic and administrative) of the Specialised Banking and Management schools bank-wide, which includes other FirstBank offshore locations.
• Anchor competency assessment exercises necessary for identifying competency gaps relative to programmes within the Specialised Banking and Management Schools.
• Preside over periodic course review and new course development processes, with a view to ensure the inclusion of quality learning and teaching methods in the various course/programme structures.
• Lead Vendor Assessment/Engagement processes and actively manage/maintain relationships with External Faculty/Partners for the Specialised Banking Schools and the Management School.
• Broker strategic alliances and partnerships with best-in-class Global and Professional Institutions for the purpose of acquiring necessary accreditations and certifications for various Faculty programmes/courses.
• Champion the design/development of best-suited training evaluation methods necessary to drive the achievement of the desired learning outcomes (i.e. individual and business outcomes) for programmes within the Faculty II.
• Prepare periodic reports to Management on the business impact of training programmes – i.e. reports showing the measure of training effectiveness/ROI.
• Suggest necessary improvements/updates to policies especially on learning/teaching for consideration by the Head, FirstAcademy.
• Represent FirstAcademy Faculty II to various internal constituencies including FirstBank Management, Internal Faculty as well as the cross-section of FirstBank Staff.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

JOB REQUIREMENTS

Education

• Minimum Education:First Degree in approved course
• Higher qualification and/or professional certifications in Training and Development and/or Human Resource Management

Experience

• Minimum experience – 10 years relevant experience with hands-on experience in Course Design and Development and Programme Facilitation (stand-up training delivery).

KEY COMPETENCY REQUIREMENTS

• Knowledge
• Banking Industry knowledge
• Competency Assessment/Skills Audit
• Instructional Design Techniques
• HR Policies and Procedures
• Adult Learning
• Training Administration
• Curriculum Planning
• Basic Accounting/Budgeting

Skill/Competencies 

• Strong business and customer focus 
• Excellent Communications skills (written and oral)
• High level consultation and negotiation skills
• Facilitation and presentation skills
• Resourcefulness & Resilience
• Attention to detail
• Excellent time management and organisation skills
• IT and Computer appreciation