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  • Posted: Nov 28, 2025
    Deadline: Not specified
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  • Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients. ...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...
    Read more about this company

     

    Team Lead, EPCIs / GENCO

    Job Summary

    • The Team Lead for EPCI/Genco Markets is responsible for managing and growing client relationships within the EPCI and Genco sectors, serving as the main point of contact between the Supply Chain Unit and clients.
    • This role involves understanding client needs, ensuring satisfaction, and identifying opportunities for upselling, cross- selling, and expanding services to generate revenue.
    • The Team Lead leverages industry knowledge to offer tailored solutions, monitors market trends, and fosters collaboration between internal teams and clients to ensure smooth execution and issue resolution.

    Key Responsibilities

    • Assists with the implementation of B2B, market development and client/customer engagement strategies, policies, and procedures to ensure the continued expansion, commercial growth and profitability of the business operations of Supply Chain Management Services
    • Identifies, builds, and nurtures strategic relationships with existing and prospective B2B and corporate clients to ensure consistent, profitable growth in, and market acceptance of supply chain management solutions and logistics services, with focus on boosting demand, revenues and profits of each offering.
    • Analyses market trends and competitors’ activities to guide the formulation of appropriate market response and client engagement strategies that will enhance the competitive position and growth performance of the company’s supply chain management solutions and logistics services.
    • Develops and maintains long-term relationships to ensure client satisfaction and drive business growth.
    • Establishes ongoing partnerships, continually improving service offerings based on client feedback and needs, leading to higher retention and loyalty.
    • Coordinates with procurement and supply chain teams for updates on offerings or potential upsell opportunities
    • Identifies opportunities for upselling, cross-selling, and expanding services to generate revenue.
    • Analyzes client accounts to uncover hidden needs, proactively recommending additional services, and driving incremental sales growth through strategic consultations. Reviews client contracts and service levels to ensure compliance and renewal timelines and proposes new opportunities for upselling or cross-selling within key accounts.
    • Engages with clients regularly to assess their business needs, challenges, and goals, tailoring solutions accordingly.
    • Conducts periodic meetings, surveys, and workshops to ensure a comprehensive understanding of evolving client demands and adjustments to the service model. 
    • Stays informed about market trends, competitor activities, and industry developments to provide valuable insights to senior leadership.
    • Researches and analyzes the competitive landscape to offer recommendations for market positioning and differentiation.
    • Tracks competitor movements and market developments relevant to the industry and conducts competitive analysis and assesses risks/opportunities in the market.
    • Resolves client issues efficiently and ensures smooth collaboration between internal teams to execute client projects.
    • Coordinates with cross-functional teams to address client concerns, troubleshoot challenges, and ensure timely and quality delivery of services. 
    • Tracks account performance and develops strategic plans for long- term account growth and business development.
    • Uses performance metrics and data analytics to assess account health, develop tailored action plans, and ensure continuous improvement in service delivery.
    • Prepares account performance reports and insights for internal review and presents quarterly health and revenue reports to the unit head.
    • Prepares and delivers regular reports on client performance, growth opportunities, and service quality to senior management.
    • Summarizes key insights, financial forecasts, and strategic recommendations, presenting them clearly to enable informed decision-making at the executive level. 

    Requirements

    • A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field.
    • Master’s degree or relevant certifications (e.g., CIPS, CPSM) is an advantage.
    • Minimum of 5 years extensive experience in Procurement (with at least 3 years in the EPCI/GENCO sector).
    • Expertise in tendering, contract negotiations, and supplier relationship management.
    • Proven track record of managing complex procurement processes and achieving cost saving.

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    Systems & Network Engineer

    Job Summary

    • The Systems & Network Engineer is responsible for designing, implementing, securing, and maintaining the agency’s IT infrastructure, ensuring high availability, reliability, and resilience across all networked systems.

    Key Responsibilities

    • Design, deploy, and maintain secure network infrastructure including switches, routers, firewalls, VPNs, wireless networks, and WAN/LAN environments.
    • Manage server infrastructure (on-premise and cloud), including installation, configuration, performance monitoring, and patch/backup management.
    • Implement and enforce cybersecurity policies, including access control, threat monitoring, network segmentation, IDS/IPS, and endpoint security.
    • Troubleshoot and resolve system, network, and connectivity issues across all user groups and operational environments.
    • Support integration of digital platforms, data systems, and applications used by the agency.
    • Monitor network performance, uptime, and logs to ensure optimal operations and early detection of anomalies.
    • Maintain disaster recovery and business continuity plans, including backup routines and system redundancy.

    Requirements

    • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
    • Proven experience managing enterprise networks and server infrastructure (public sector experience is an advantage).
    • Strong knowledge of network technologies: TCP/IP, VLANs, VPNs, routing protocols, firewalls, and network security architecture.
    • Proficiency in Windows/Linux server administration, virtualization (VMware/Hyper-V), and cloud platforms (AWS, Azure, GCP).
    • Experience with cybersecurity tools such as SIEM, endpoint protection, firewalls, IDS/IPS, and vulnerability scanners.
    • Skills in scripting/automation (PowerShell, Bash, Python) are an added advantage.

    go to method of application »

    Systems & Network Engineer

    Job Summary

    • The Systems & Network Engineer is responsible for designing, implementing, securing, and maintaining the agency’s IT infrastructure, ensuring high availability, reliability, and resilience across all networked systems.

    Key Responsibilities

    • Design, deploy, and maintain secure network infrastructure including switches, routers, firewalls, VPNs, wireless networks, and WAN/LAN environments.
    • Manage server infrastructure (on-premise and cloud), including installation, configuration, performance monitoring, and patch/backup management.
    • Implement and enforce cybersecurity policies, including access control, threat monitoring, network segmentation, IDS/IPS, and endpoint security.
    • Troubleshoot and resolve system, network, and connectivity issues across all user groups and operational environments.
    • Support integration of digital platforms, data systems, and applications used by the agency.
    • Monitor network performance, uptime, and logs to ensure optimal operations and early detection of anomalies.
    • Maintain disaster recovery and business continuity plans, including backup routines and system redundancy.

    Requirements

    • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
    • Proven experience managing enterprise networks and server infrastructure (public sector experience is an advantage).
    • Strong knowledge of network technologies: TCP/IP, VLANs, VPNs, routing protocols, firewalls, and network security architecture.
    • Proficiency in Windows/Linux server administration, virtualization (VMware/Hyper-V), and cloud platforms (AWS, Azure, GCP).
    • Experience with cybersecurity tools such as SIEM, endpoint protection, firewalls, IDS/IPS, and vulnerability scanners.
    • Skills in scripting/automation (PowerShell, Bash, Python) are an added advantage.

    go to method of application »

    Digital Channel Manager

    Job Summary

    • The Digital Channel Manager oversees the agency’s online communication ecosystem, ensuring all digital platforms effectively communicate government programmes, public information, and institutional priorities.

    Key Responsibilities

    • Manage and optimise the performance of all digital channels including website, social media platforms, email newsletters, and digital service portals.
    • Develop and implement a digital content and publishing calendar aligned with agency objectives and national communication priorities.
    • Monitor, analyse, and report platform analytics to guide content decisions and track audience engagement, growth, and sentiment.
    • Coordinate with content, creative, and policy teams to ensure accurate, timely, and high-quality digital communication outputs.
    • Oversee digital campaign execution, including content distribution, platform-specific optimisation, and community management.
    • Ensure online platforms comply with government standards on accessibility, information accuracy, security, and public communication protocols.
    • Manage digital escalation, crisis responses, and rapid updates across platforms when required.
    • Recommend platform enhancements, user experience improvements, and emerging digital tools relevant to public-sector communication.

    Requirements

    • Bachelor’s degree in Communications, Digital Media, Marketing, Information Science, or related discipline.
    • Proven experience managing multiple digital platforms for a public institution, development agency, or corporate brand.
    • Strong understanding of digital analytics, audience behaviour, and data-driven content optimisation.
    • Proficiency with content management systems, social media management tools, and digital analytics platforms.
    • Experience in online community management and public-facing engagement.
    • Ability to translate government policies and programmes into accessible digital communication formats.
    • Strong strategic thinking and the ability to respond quickly during high-pressure or crisis communication situations.
    • Excellent communication, coordination, and stakeholder engagement skills.

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    Content Writer / Script Developer

    Job Summary

    • The Content Writer/Script Developer is responsible for producing high-quality written, visual, and narrative content that supports the agency’s communication, public enlightenment, program documentation, and digital engagement objectives.

    Key Responsibilities

    • Develop clear, engaging, and accurate written content for announcements, reports, briefs, newsletters, websites, and social platforms.
    • Write scripts for videos, animations, public service announcements, documentaries, and stakeholder presentations.
    • Translate technical policy information, data, and program outcomes into accessible storytelling formats for diverse audiences.
    • Collaborate with communications, analytics, and project teams to create content that aligns with agency priorities and campaigns.
    • Conduct research, interviews, and fact-checking to ensure accuracy and credibility of all content produced.
    • Support speech-writing, event messaging, talking points, and communication materials for senior leadership.
    • Maintain consistency with brand, tone, and government communication standards across all outputs.
    • Contribute to content planning, script development timelines, and multi-platform content calendars.

    Requirements

    • Bachelor’s Degree in Communications, Journalism, English, Media Studies, or related field.
    • 3 - 5 years’ experience in content writing, script development, storytelling, or public-sector communication.
    • Demonstrated experience writing for video, digital, and print platforms.
    • Experience developing content within government, development agencies, or regulated sectors is an advantage.
    • Excellent writing, editing, and proofreading skills.
    • Strong storytelling and scriptwriting capabilities for short and long-form content.
    • Ability to simplify complex information and create citizen-friendly content.
    • Research skills, including policy review and fact-based writing.
    • Ability to work under pressure, manage deadlines, and coordinate multiple content requests.

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    Motion Graphics Designer

    Job Summary

    • To create engaging visuals for our company.
    • You will design and produce high-quality motion graphics, animations, and visual effects for various platforms.

    Key Responsibilities

    • Design and create motion graphics, animations, and visual effects
    • Collaborate with teams to understand project requirements
    • Work with Adobe Creative Suite (After Effects, Premiere, etc.)
    • Create compelling visuals for social media, ads, and more
    • Stay updated on industry trends and best practices
    • Meet deadlines and deliver high-quality work.

    Requirements

    • 2+ years of experience in motion graphics design
    • Proficiency in Adobe Creative Suite
    • Ability to work collaboratively
    • Knowledge of 3D modeling and animation a plus
    • Experience with video production a plus
    • Creativity and attention to detail.

    go to method of application »

    Graphic Designer

    Job Summary

    • To create visually appealing designs for the organization.
    • You will work on various projects, including branding, social media, and marketing materials.

    Key Responsibilities

    • Design and create graphics, logos, and layouts
    • Work with teams to understand project requirements
    • Develop concepts and ideas for visual projects
    • Create designs for print, digital, and social media
    • Ensure brand consistency across all designs.

    Requirements

    • 2+ years of experience in graphic design
    • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, etc.)
    • Creativity and attention to detail
    • Ability to work collaboratively
    • Strong portfolio showcasing your work.

    Method of Application

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