Latest Vacancies at Workforce Group

Reporting to:  Network and Infrastructure Head, NSSA
Department:  IT

Job Purpose

• Looking after Oracle Database and Windows / Linux systems within Nigeria Environment.

Job Accountabilities

• Administers, maintains, develops, and implements policies and procedures for ensuring the security and integrity of the company database
• Develop Oracle SQL and Unix Shell Scripts to Automate Functions and Processes
• Establish and implement best practices for maintenance, monitoring, growth management, and contention resolution
• Utilize Oracle Data Guard and Export/Import Data pump applications and Oracle Real Application Clusters
• Establish Best Practices for maintenance, monitoring, growth management, contention resolution, and defragging
• Implements data models and database designs, data access and table maintenance codes
• Resolves database performance issues, database capacity issues, replication, and other distributed data issues
• Install and maintain payment applications and secure its operation
• Helping with tuning / maintenance of RAC and other types of databases
• Assist with patch application
• Administers and maintain Linux platform
• Own administrative responsibilities for Citrix virtualization infrastructure, Red Hat Linux and Windows operating systems, Windows Active Directory Forests, Automated backup facilities, Automated monitoring facilities and Configuration management
• Support internal and external users’ needs
• Configure, manage and monitoring Storage devices (EMC Vendor)
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to analyze comprehensive business processes, perform in-depth work analyses, and develop computer-generated flow charts.
• Performs other related duties as required.

Key Performance Indicators:

• Accepting change and adaptation to culture and work environment.
• Adapt and maintain highest Standards of Business and professional ethics.
• Continuous process improvement.
• Monitors own progress against objectives and take any corrective necessary actions.
• Sees tasks through to completion.
• Works collaboratively with team members to achieve results.
• Builds and maintains mutually beneficial work relationships and alliances inside and outside the Organization.

Experience / Skills Required
Minimum Education level accepted:

• University graduate, from an accredited and recognized University

Minimum Years and type of Experience accepted:

• 4 - 6 years experience in related functions, within multinational Companies.

Additional skills:

• Suitable Level of English language [min intermediate level- British council].
• Advance level/skills in handling Microsoft windows excel, word, power point, etc.
• Good level of Time management, Customer service, and communication skills.

Job Requirements:

• Time Management, Customer Service, Microsoft Windows, Virtualization, Configuration Management, Unix Shell Script, Linux, Excel, Database Design, Communication Skill, Oracle Sql, Sql, Oracle.

go to method of application »

Function: Retail Banking

Job Summary

• To execute initiatives aimed at sustaining growth of CASA, foreign currency and investment products across Retail Banking-Personal Banking, Elite & Royalty Segments.
• To ensure processes are in place to sustainably on-board CASA, FX, and Investment products and to improve the end to end efficiency of the portfolio.

Duties & Responsibilities

• Oversee the MIS requirements for CASA, FX, and Investment Products
• Monitor and review existing CASA, FX, and Investment Products for Retail Banking
• Responsible for the overall profitable growth of CASA, FX, and Investment Products
• To work closely with Treasury in offering competitive Investment rates to our customers.
• Identify banking needs and customer expectations through feedback loop from focus sessions with the Segments Team.
• Process & account management for all current, savings( excluding TSP’s), investments and FCY related changes with stakeholders - Service Assurance, Branch Services, CPC, Revenue Assurance, Treasury, Foreign Operations Legal and Compliance, Operations and Technology Team etc to improve customer satisfaction.
• New product development and existing products optimization.
• Work with Segment Managers to fine tune process and product features as required.
• Review account opening/maintenance issues, dormant accounts issues, inactive savings, policy changes and procedures optimization as it concerns CASA, FX, and Investment Products.
• Reduce dormancy in current accounts and Inactive ratio on savings accounts in line with budget.
• To review, revise fees and charges, terms, and conditions periodically as per regulatory requirements
• Quarterly retail campaigns, frontline training and go to market strategy for new products.
• Communicate product or policy changes to frontline staff.
• Portfolio review, monitoring and optimization.
• Ensure revenue growth in revenue of all CASA, FX, and Investment products
• Responsible for Digital Account Opening and Free Banking Count and Value
• Liaise with Segment Team / Treasury on Partnership proposition and offerings – Sankore, Travel Agents etc.

Job Requirements

• Minimum of 2nd Class Lower (B.Sc or B.A or HND) in the Sciences or Social Sciences from a recognized & accredited institution.
• Minimum of 5 years cognate work experience as a product manager, data analytics or in any marketing/sales related roles.

Skills / Competencies

• Digital Product Management
• Design thinking
• Good time Management
• Good team player and interpersonal skills
• Data Analytics
• Customer Satisfaction
• Marketing
• Product Development
• Compliance
• Account Management

Job Knowledge:

• Good Numerical Skills
• Good Communication skills
• Good Analytical skills
• Good use of Microsoft office suites
• Understanding of Financial Statements and Financial Analysis
• Investment products
• Competitive analysis