Latest Jobs at Microsoft

Responsibilities

• Participate in design discussions and code reviews with your team

• Collaborate with senior members and peers across disciplines (PM, Design, Data and Applied Science) to deliver your work

• Be responsible for designing and implementing features on time and with high quality

• Contribute towards building a positive culture on the team that aligns with Microsoft’s values

Qualifications

• Passion, interest and optionally experience in building user experiences

• Strong problem solving, analysis, collaboration and communication skills

• 3-5 years of experience building software and applications

• Experience with programming in any language is welcome, but experience with Object-Oriented programming languages like C, C++, C#, Java, JavaScript/TypeScript, etc. would be an advantage.

• Bachelor’s degree in Engineering, Computer Science or a related field would be an advantage.

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Responsibilities

• Drive Cloud New Business growth across all segments: Field Revenue Accountability (FRA), Total Azure Commitment (TAC) and Customer Adds, from an overall Customer Lifetime Value (CLV) perspective. Do this by:

• • Identifying white space opportunities

  • Building product and segment deep analytics and actionable insights with a solution lens

  • Developing and coordinating actions, investments and initiatives until the opportunities have landed and services are consumed

  • Removing blockers as they pertain to the new growth initiatives being pursued

• Provide Compete and leverage Industry analytics to assess and prioritize market opportunities and threats

• Support STU Leads directly around financial ROB for STU/Investments requests/Customer engagements/Overall STU ROI/Compliance

• Provide area/country-level insights in customer trends, workloads, solutions. engage relevant stakeholders to drive action.

• Participate in Area/WW NB communities, contribute to projects, share and learn from WW best practices.

Key Indicators of success:

• Data analysis and insights that enable New Business growth across the three clouds (in partnership with Enterprise, CSA, and AHQ EG Controllers)

• Compete and Industry analytics

• Area/Country customer and market trend assessments, translated into specific opportunities and actions

• Solid Area/Country/Industry growth plans

Culture & Behavior:

You have a growth mindset, act as an entrepreneur that drives business impact, and continuously learn and innovate. You have a capability to actively contribute and build strong collaboration within diverse and virtual teams. You are action oriented and able to build and deliver strong results through others beyond the team as well. 

You drive digital transformation in the finance function towards data driven (Machine Learning) forward-looking insights. You also engage directly with customers and business partners. 

You simplify and inspire through storytelling and excellent communication skills.

Microsoft values and ethical behavior are a corner stone in our culture.

Qualifications

• 5 years of active experience in similar role

• 10 to 15 years of experience in finance / finance leadership positions

• Experience in Multinationals with multi-product/multi-segment finance roles is recommended

• Fluent in English

• BA/BS or MBA degree in Finance, Economics, CPA/CA preferred

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Job Description

• Microsoft Multi Country Cluster (MCC) is one of the key subsidiaries of the Middle East and Africa Area. Microsoft is present in the region for many years and has been a key enabler of the market IT growth through solid partnership with Governments, Enterprise, small and medium as well as IT partners and consumer partners of the region.
• Microsoft Finance team has the responsibility to partner with sales and marketing teams. Microsoft Finance is a truly global finance team and you will be part of the WW community of Subsidiary Controllers that make each other great and build on each other.
• The CFO is part of the Area Finance Extended Leadership team making key decisions around people, processes and business Impact. The CFO is also part of the Subsidiary LT accountable for delivering the business results, driving the Company’s strategy whilst operating within the required governance.
• The CFO drives the Subsidiary Finance function, which comprises of Financial Control, Business Control and Control & Compliance on top of representing Microsoft externally.

Responsibilities
People:

• Foster a Microsoft Company owner mindset. Develop your own capabilities to bring deeper internal and external awareness of customers, competitors and industries. Maximize the potential of our finance organization by working effectively beyond reporting lines and geographies. Functional Lead of country dedicated Finance resources.

Prioritization:

• Drive longer term planning, set strategies and align to resource allocation for maximum return & long-term growth in the local market aligned to propensity. Ensure FRA, AMR and controllable costs are met on a quarterly basis and deliver performance goals across the 4 solution areas. Simplify & reduce time spent on internal ROB.

Partnership:

• Leverage deep actionable insights to drive topline revenue, customer adds, and consumption growth, by industry based on the propensity model. Special focus on T400 advanced workload consumption.
• Engage externally directly with BDMs and Partners in line with these priorities & help land customer wins. Drive programmatic collaboration with BD with the target to optimize deal economics across discounting, ECIF, Financing, credit concessions and ensure high quality DWR submissions.

Protect:

• Compliance leadership & tone, monitor and support management’s responsibility to mitigate risk with special focus on preventing corruption, unethical sales, spend management, privacy and concession & discounts.
• Leverage One Finance, Centers of Excellence and external advisors to anticipate and mitigate emerging statutory, tax and fiduciary risks. Deliver timely and accurate financial and tax filings. Represent Microsoft in the local market when required.

Key Indicators of Success:

• Improve ROI of resourcing and operating expenses and drive productivity across all 4 solution areas
• Ensure FRA, AMR and controllable costs are met on a quarterly basis
• Deliver budget in total & cloud revenue & consumption / usage & customer adds targets. T400 ADS consumption
• Win wires involving finance
• Improve deal economics by reducing concessions and driving down exit discounts
• Improved compliance dashboard and audit results
• % of OLC cases founded reduced
• Deliver timely and accurate financial and tax filings.

Qualifications

• B.A / B.Sc or MBA Degree in Finance, Economics, CPA/CA preferred
• 5 years of active experience in similar role
• 10 to 15 years of experience in finance / finance leadership positions
• Experience in Multinationals with multi-product/multi-segment finance roles is recommended
• Fluent in English.

Culture & Behavior:

• You have a growth mindset, act as an entrepreneur that drives business impact, and continuously learn and innovate.
• You have a capability to actively contribute and build strong collaboration within diverse and virtual teams.
• You are action oriented and able to build and deliver strong results through others beyond the team as well.
• You drive digital transformation in the finance function towards data driven (Machine Learning) forward-looking insights. You also engage directly with customers and business partners.
• You simplify and inspire through storytelling and excellent communication skills.
• Microsoft values and ethical behavior are a corner stone in our culture.

go to method of application »

Overview

• Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
• As cloud goes mainstream, Azure leads the way. Our continued success depends on providing customers a world class support experience. So, are you customer obsessed? Data Driven? An amazing collaborator & communicator? A skilled troubleshooter and debugger? Then join us in the ARR team, as we are looking for true technical leaders to lead the way.
• Azure Rapid Response (ARR) is a OneService Team Award winner and a true global team, spread in America, Asia and EMEA. We provide end-to-end Azure solution support for the most critical enterprise customers and the top start-up’s.
• The successful candidate should demonstrate great accountability, customer obsession and technical leadership. Beyond troubleshooting complex technical problems and managing critical situations, the candidate should be passionate of driving bigger impact: managing customer relationships, increasing customer value and their experience with our products and services.

Responsibilities

• Problem solving through deep troubleshooting, debugging, log analysis
• Work with customers to understand their technical needs, and define an action plan to meet them, collaborating with peers or other teams regularly.
• Ability to build business relationships with key customer contacts and Customer Success Account Managers.

As a Customer Lead:

• Participate in regular governance calls with assigned customers and account team stakeholders; solicit customer support needs, blockers, challenges, and any concerns around their support experiences, then leverage available resources to address.
• Capture key customer context and raise awareness of events and/or need-to-know information across the team.
• Identify problems and/or improvement opportunities via routine review of customer case trends; track and drive mitigation, solution development, and/or team awareness.
• Share best practices and other resources based on customer Azure usage areas and observed trends.
• Identify and respond to critical customer issues specific to Azure Services or Azure Platform and be able to conduct in-depth diagnostics.
• Share knowledge with other engineers and develop customer solutions efficiently.

Qualifications
Language Qualification:

• English Language: fluent in reading, writing and speaking.
• Any other such as German, Spanish, French, other European language is a plus.

Soft Skills:

• Technical Leadership - handle technically challenging and politically sensitive customer situations
• Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager
• Ability to discover, recognize and assess alternate solutions to a problem​
• Ability to have effective communication with various stakeholders within and outside of Microsoft

Technical Skills:
Extensive knowledge of one or more of the following domains:

• Application development & debugging experience (c/c++/c#, Python, Node.JS, etc.)
• Azure Application development or support experiences with Azure PaaS services (Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc.)
• Web Site troubleshooting and coding experience: IIS, Azure Web Apps, PHP, Apache, Tomcat, WordPress, etc.