Jobs at Aspom Travel Agency Limited

Job Description

• Create & Implement a Social Media Strategy that aligns with our business goals
• Oversee all Social Media Accounts
• Create Daily Content for all Social Media handles & a Monthly Content Calendar
• Engage audience and build social media presence
• Respond to followers & oversee customer service via social media
• Run Social Media Adverts (Campaigns) on Twitter, Facebook, Instagram,
• YouTube (display and video)
• Analyse Campaign performance and measure success
• Prepare Daily, Weekly and Monthly Advert Report, gathering visitor traffic, conversion data and showing ROI
• Create Newsletters for Email Marketing
• Build Email Marketing List
• Run Google Ads
• Collaborate with Business Development team
• Integrate all marketing channels (Social Media, SEO, Email, Print & Digital)
• Adhoc duties as assigned

Requirements

• Undergraduate degree with proven work experience as a Social media executive.
• Candidates should possess a minimum of 1 year work experience.
• Extensive Knowledge of Social Media Platforms.
• Brand Marketing Experience
• Excellent copy-writing skills
• Knowledge of SEO, and Google Analytics
• Proven ability to build social media communities
• Should be proficient in English Language (Oral and Written)
• Must be able to work with minimal supervision
• Strong communication and people skill
• Good organizational and multitasking abilities.
• Adept computer skills with Working knowledge of Microsoft Excel (Spreadsheets), Word Processing, PowerPoint. CorelDraw etc
• Problem-solving skills
• Customer service orientation

Salary

• N80,000 monthly.

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Location: Lekki, Lagos

Job Description

• HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
• HR Officer who will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
• Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
• In charge of all employee matters
• In charge of admin
• Responsible for all recruitment, leave, promotions and terminations etc.
• Identify KPIs and Conduct staff appraisals
• Develop Company's Human Resources Policies
• In charge of conflict resolution
• Maintain all office and employee records
• Responsible for training of old staff and orientation for new
• Clocking staff in and out
• HSE for staff
• Ensuring compliance to dress code & other company policies
• Ensures that company complies with all laws as regards pensions and staff PAYE
• Monitors all employees conduct
• Provides payroll information by collecting time and attendance records
• Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
• Relationship management with regulatory authorities and Vendors
• Serving as a point person for all new employee questions
• Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
• Ensuring background and reference checks are completed
• Overseeing the completion of compensation and benefits documentation
• Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
• Performs other duties as may be assigned by department and / or company management.
• Staff induction and Onboarding Process
• Provide Job description (JD), SOP, SLA, for employees
• Performance Management
• Develop and implement policies on a variety of workplace issues
• Staff exit procedure & Online
• Prepare salary schedule
• Appraisal & Feedback
• Learning and Development
• Disciplinary Measures
• Managing Employee Relations
• Strategic Management
• Employee and Labour Relations Implement the enlisted above within agreed timelines
• Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
• Conduct 3 months review for new staff
• Conduct Appraisal every 6months
• Update staff handbook and sanction policies
• Follow the point deduction system and reward system
• Update Staff file
• Conduct Staff exit interview
• Conduct Staff audit ( identify over staff and under staff)
• Maintain employee information soft copy on zoho and hard copy in client file
• Carry out staff address verification
• Conduct verification on employee's previous employer.
• Coordinate staff trainings
• Staff rotation when needed
• Record staff sanctions
• Act as staff personal chancellor
• Staff HMO Coordination
• Pension remittance
• Tax remittance
• Escalate and advise management on issues.

Skills / Requirements

• Minimum of a B.Sc / HND in any course, with either NYSC Certificate or Exception
• 1 - 3 years work experience as an HR Officer.
• Ability to demonstrate accuracy
• Excellent organizational skills
• Ability to work as a team, handle various projects at one time, lead others, delegate
• Ability to follow-up and make accurate decisions
• Ability to demonstrate a positive attitude at all times
• Ability to keep an open and objective view and maintain confidentiality
• Ability to listen empathetically and be respectful at all times
• Ability to communicates assertively
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to communicate with employees and guests
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments / updating calendars is a must.
• Problem-solver
• Good decision-making skills
• Strong ethical standards
• Good understanding of labor laws.

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Location: Lekki, Lagos

Duties and Responsibilities

• Build positive and productive relationships with clients for business growth.
• Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
• Understand client needs and customize existing business programs to meet their needs.
• Provide client support and handle client communications effectively.
• Manage and close client businesses to achieve profitability.
• Maintain existing clients and generate new clients to achieve revenue goals.
• Address client concerns promptly and professionally.
• Inform clients about company products, services, and promotions.
• Discuss business contracts and cost with clients.
• Must have flare for sales.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.
• Escalating and resolving areas of concern as raised by clients.
• Liaising with internal departments to ensure client needs are fulfilled effectively.

Requirements

• B.Sc / B.A in Marketing, Business Administration, Sales or relevant field.
• Must have working experience as sales/client relationship with tracking record.
• Passionate towards sales / marketing.
• Must have sales experience.
• Proven track record in sales environment
• Strong interpersonal skills and an ability to build rapport with customers.
• Hardworking with a strong work ethic.
• Must reside on the mainland.
• Computer savvy.
• Female preferable.