Job Openings at Skache Intergrated Services Limited

Job Summary

• The Senior HR Manager iis responsible for overseeing all aspects of human resources management, including recruitment, employee relations, talent development, compliance, and HR strategy development. This role is particularly focused on managing outsourced functions and staff to ensure they align with the organization's objectives.

Key Responsibilities
Outsourced Staff Management:

• Collaborate with outsourcing partners to ensure smooth and effective management of outsourced functions and staff.
• Monitor and assess the performance of outsourced teams to ensure they meet service-level agreements and key performance indicators.

Recruitment and Onboarding:

• Lead the recruitment and selection process for in-house staff, ensuring they have the necessary skills and qualifications.
• Develop and oversee an effective onboarding process to integrate new employees seamlessly into the organization.

Talent Development:

• Implement talent development strategies, including training and development programs to enhance the skills and competencies of employees.
• Identify high-potential employees and create career development paths for them.

Employee Relations:

• Act as a mediator in employee disputes and conflicts, working to maintain a positive working environment.
• Ensure compliance with labor laws, policies, and regulations, and address any issues promptly.

Performance Management:

• Develop and manage performance appraisal systems to evaluate employee performance and provide feedback.
• Implement performance improvement plans and recognition programs to drive employee engagement.

HR Strategy and Planning:

• Collaborate with senior management to develop and implement HR strategies aligned with the organization's goals and objectives.
• Monitor industry trends and HR best practices to ensure the company remains competitive.

Compliance:

• Ensure compliance with local and national labor laws, industry-specific regulations, and company policies.
• Keep abreast of changes in regulations and make necessary adjustments to HR policies and practices.

Budget Management:

• Oversee the HR department's budget, ensuring cost-effective and efficient allocation of resources.
• Data Analysis and Reporting:
• Collect and analyze HR data to identify trends and make data-driven decisions.
• Prepare and present HR reports to senior management.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field. A master's degree or HR certification is a plus.
• Proven experience in HR management, with a focus on outsourcing management.
• Strong knowledge of labor laws, regulations, and compliance.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Demonstrated leadership and team management experience.

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Job Summary

• The Head of Retail is a senior leadership position responsible for overseeing and coordinating all retail operations, including managing partner stores, sales promoters, and Regional Sales Managers across multiple regions. This role plays a pivotal role in achieving sales targets, maintaining partner relationships, and ensuring consistent performance across the retail network.

Key Responsibilities
Retail Strategy and Planning:

• Develop and implement a comprehensive retail strategy aligned with the organization's objectives.
• Identify market trends and consumer preferences to inform product assortment, pricing strategies, and sales plans.

Partner Store Management:

• Establish and nurture relationships with partner stores, ensuring their alignment with the company's branding and customer service standards.
• Monitor partner store performance, including sales, inventory management, and compliance with company policies.

Sales Team Management:

• Supervise Regional Sales Managers in various regions, providing guidance, support, and coaching to achieve sales targets.
• Manage and coordinate a team of sales promoters, including recruitment, training, and performance evaluation.

Performance Analysis and Reporting:

• Collect and analyze sales data, inventory reports, and regional performance metrics to identify areas for improvement.
• Prepare and present reports to senior management, making data-driven recommendations.

Inventory Management:

• Oversee inventory planning and management to optimize stock levels at partner stores.
• Ensure effective inventory turnover and minimize stockouts or overstock situations.

Marketing and Promotions:

• Collaborate with the marketing team to plan and execute marketing campaigns and promotions in partner stores.
• Monitor the impact of marketing initiatives on sales and adjust strategies accordingly.

Compliance and Standards:

• Ensure partner stores adhere to company standards, including visual merchandising, customer service, and operational procedures.
• Monitor regulatory compliance in all regions of operation.

Budget Management:

• Manage the retail department's budget, making sure resources are allocated effectively to meet business objectives.

Customer Experience:

• Focus on enhancing the customer experience in partner stores to build brand loyalty and reputation.
• Address customer feedback and complaints promptly.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field. A master's Degree is a plus.
• Proven experience in retail management, including partner store management and team leadership.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong partner relationships.
• Knowledge of retail software and inventory management systems.