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Job Summary

We're seeking experienced associates to join the Technology Advisory unit of our Business Advisory Division. The ideal candidate will offer advisory services in Information Technology with expertise in cybersecurity and General Information Technology control reviews. In addition, actively provide leadership to the team and drive thought leadership endeavours.

Responsibilities

• Execute a wide variety of technology advisory projects including cybersecurity and penetration testing, digital transformation, IT compliance, and IT audit/assurance.
• Develop competence and expertise in key service areas, refine methodologies and contribute to firm-wide practice development efforts
• Coordinate the training, on-the-job development, performance management, and retention of Technology Advisory personnel
• Perform risk management procedures for onboarding clients and accepting engagements
• Build an in-depth knowledge of clients’ businesses, and stay up-to-date on industry activities, marketplace trends, regulatory requirements, international standards, and leading practices.
• Collaborate to produce high-quality work products, thus ensuring a best-in-class client experience.
• Facilitate internal and external technical training sessions.
• Manage complex stakeholder relationships.

Requirements

• Bachelor's degree in a related field, from an accredited university with a minimum of Second Class (Upper) Division.
• Minimum of three (3) years of recent IT Service Management experience, with a focus on cybersecurity, process design, program management and compliance; with at least one (1) spent in risk consulting or IT Risk position in the industry.
• Experience in conducting ISO 27001, ISO 20000, ISO 2301, ISO 27017, and ISO 27032 audits and thorough knowledge of the standards.
• Professional qualifications and relevant industry designations such as:
  • CISA
  • ISO/IEC 27001 Lead Auditor.
  • ISO/IEC 27001 Lead Implementer.
  • ISO/IEC 20000 Lead Auditor.
  • ISO/IEC 20000 Lead Implementer.
  • ISO 22301 Lead Implementer.

CORE COMPETENCIES

• Good supervisory, coaching, and mentoring skills
• Sound problem-solving ability.
• Strong analytical mind.
• Excellent project management skills.
• Experience in drafting and presenting client proposals.
• Excellent report writing skills.
• Excellent communication skills.
• Sound business acumen.
• Ability to understand client challenges and suggest value-adding solutions.
• Effective interpersonal and relationship-building skills
• Strong client delivery focus
• Adaptability – the ability to manage change and ambiguity with ease.

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Job Summary

Our client, a leading supplier of medical diagnostic products and services in Nigeria is looking to hire an ICT Manager who would be responsible for creating and implementing an overall digital strategy and automation of the work process. In addition, be responsible for company-wide system planning, IT infrastructure management, cybersecurity, and effective utilization of available technology resources.

Responsibilities

• Develop and implement policies, protocols, and standards on a broad range of ICT issues.
• Protect the confidentiality, integrity, and availability of ISN data and information systems.
• Implement and manage the Microsoft Dynamics 365 enterprise resource planning (ERP) system, learning management system (LMS), file server and networking infrastructure, application software development, information security, instructional technologies, technical training, micro-computer installation and maintenance, and user support services.
• Ensure that new applications and technologies are compatible with existing systems and are appropriately integrated into ISN's enterprise architecture. 
• Ensure the prompt and effective delivery of essential administrative information technology services to various units and sub-units.
• Conduct periodic capability assessment i.e., ensure ISN’s preparedness, timely response, and rapid recovery in the event of a cyber-attack, natural disaster, or another emergency.
• Oversee the planning, analysis, design, and implementation of selected system-wide software applications by working with staff in respective business functions to determine requirements, achieve milestones, and deploy successful Information Services projects.
• Maintain effective stakeholder management, especially with regard to costs, value, and risk potential of new IT projects.
• Collaborate with the Finance team in the preparation of the annual budget, authorizing the expenditure of funds, and maintaining overall budget control of the Information Services.
• Oversee contract negotiations with IT vendors, contractors, and service providers.
• Oversee the review, analysis, coordination, and approval of computer-related purchases and upgrades.
• Provide staff and guests with a securely encoded identification card that can be used to access the building and record attendance.
• Manage IT Helpdesk to effectively resolve employee day-to-day IT challenges regarding laptops, CUP, MiFi etc

Requirements

• Bachelor's degree in Computer Science, Computer Engineering or other related programs.
• Professional Certification PMP/PRINCE2 , ITIL v3/v4, MCSA, MCSE, CWNA 
• A minimum of 5 years experience in ICT management & service delivery in Computer Engineering, Computer Science or ICT related Program.

CORE COMPETENCIES

• Knowledge of process improvement, IT Project management, ITIL service management framework, training & development, network infrastructure, Systems Administration (MS365) and ERP Microsoft Dynamics 365.
• Proficiency in IT Governance & Compliance, cybersecurity & threat management.
• In-depth understanding of vendor management, hardware diagnostics, escalation, ticket classification and prioritization.
• Possess good leadership, Innovation, accountability skills.
• Possess business intelligence and strategic thinking.