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  • Posted: Jan 24, 2025
    Deadline: Not specified
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    Project Growth champions remote flexibility, prioritizes employee well-being, fosters inclusivity, and cultivates a culture of continuous learning and innovation. All roles are remote unless it is explicitly stated otherwise. Join our global tech journey!
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    Senior Admin Coordinator

    Key Responsibilities

    • Administrative Support: Perform general clerical tasks, including copying, filing, email communication, and report generation to support inventory control, work order processing, and operational activities.
    • Project Execution: Implement activities associated with project set-up, execution, and quality control as assigned by Account Managers and Client Services management.
    • Client Interaction: Act as a key point of contact for assigned accounts, managing inquiries and assisting with service issues by identifying sources, determining solutions, and ensuring client satisfaction.
    • Order and Transaction Entry: Handle daily order processing, including managing held orders, backorders, drop ship orders, and order status updates while escalating issues internally when necessary.
    • Reporting and Documentation: Distribute daily, weekly, and monthly reports; ensure timely and accurate billing; maintain and update client procedures to meet project goals.
    • Operational Coordination: Collaborate with internal teams to manage special projects, ensuring successful execution and meeting client-specific requirements.
    • Data Management and Analysis: Conduct research and problem resolution by analyzing order details, cycle count results, receiving paperwork, and other inventory-related documents.
    • Backup Support: Serve as a backup for other Administrative Coordinators and Account Managers as needed to ensure seamless operations.
    • Client Satisfaction: Participate in Client Satisfaction Team (CST) meetings to stay informed on client expectations, providing insights and solutions to enhance relationships.
    • Compliance and Documentation: Ensure all processes align with operational standards, updating records and assisting in maintaining compliance within the logistics environment.

    Qualifications
    Experience

    • 3+ years of experience working with a Warehouse Management System (WMS) or Business Intelligence tools, preferably in a 3PL environment.
    • Experience in report generation, business reviews, and operational analysis.

    Skills

    • Proficiency in Microsoft Office, particularly Excel.
    • Strong analytical and problem-solving skills with the ability to handle multiple variables.
    • Excellent written and verbal communication skills for both internal and client-facing correspondence.
    • Ability to manage multiple tasks simultaneously and work effectively under pressure.
    • Familiarity with database and order processing systems is highly advantageous.

    Traits

    • Highly organized, detail-oriented, and proactive in managing administrative tasks.
    • Strong team player with a collaborative mindset and a customer-focused approach.
    • Self-motivated with the ability to take ownership of responsibilities and drive results.

    go to method of application ยป

    Business Development Representative

    Key Responsibilities

    • Conduct high-volume outbound cold calls daily to blue-collar professionals, including Warehouse Managers, Operations Managers, and business owners.
    • Introduce and pitch SaaS solutions, aligning offerings with the specific needs and challenges of prospects.
    • Build rapport with decision-makers and champions, fostering trust and engagement to move prospects through the sales funnel.
    • Effectively handle objections and rejections with professionalism and persistence.
    • Maintain detailed and accurate records of all interactions, leads, and opportunities in the CRM system.
    • Collaborate with the sales team to refine strategies, share insights, and achieve collective goals.
    • Meet or exceed daily, weekly, and monthly call and conversion targets.
    • Continuously learn about the SaaS solutions, industry trends, and competitor offerings to enhance pitch effectiveness.
    • Regularly report progress, challenges, and opportunities to management

    What Success Looks Like

    • Lead Generation: Consistently generate qualified leads by engaging with decision-makers.
    • Conversions: Meet or exceed call and conversion targets, contributing to the sales team’s success.
    • Customer Engagement: Develop strong connections with prospects, fostering interest and trust in the offered solutions.
    • Process Efficiency: Maintain well-organized CRM records to support seamless follow-ups and collaboration.

    Required Skills And Qualifications

    • Cold Calling Expertise: Proven success in high-volume cold-calling roles, particularly in outbound sales environments.
    • SaaS Sales Experience: Demonstrated success in selling SaaS solutions to a variety of audiences.
    • Sales Experience: Strong background in engaging and selling to Warehouse Managers, Operations Managers, and business owners.
    • Communication Skills: Excellent verbal communication skills with the ability to build rapport quickly over the phone.
    • CRM Proficiency: Experience using CRM systems for lead management and tracking interactions effectively.
    • Curiosity and Resilience: A natural curiosity to learn, paired with a resilient attitude to overcome objections and challenges.
    • Remote Work Proficiency: Ability to work independently in a remote setting while maintaining high productivity and meeting targets.

    Method of Application

    Use the link(s) below to apply on company website.

     

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