Jobs at Dragnet Nigeria

Job Summary

• We are seeking a highly organised, analytical, and results-driven Sales Operations Lead to support and optimise our commercial operations.
• The successful candidate will be responsible for sales pipeline management, CRM governance, commercial reporting, bid coordination, forecasting, and process improvement initiatives that drive revenue growth and operational efficiency.
• This role requires a professional who can translate data into actionable insights, improve sales processes, enhance visibility across the sales funnel, and work closely with cross-functional teams to ensure seamless commercial execution.

Key Responsibilities

• Manage and maintain the sales pipeline and CRM data integrity.
• Monitor sales performance, pipeline movement, conversion rates, and revenue metrics.
• Produce regular sales reports, dashboards, and forecasting insights.
• Coordinate proposal and bid submissions across multiple departments.
• Improve sales processes, reporting structures, and operational workflows.
• Support the adoption of AI-powered tools and automation to improve sales productivity.
• Collaborate with Sales, Partnerships, Product, Finance, Legal, and Delivery teams to drive commercial success.

Qualifications

• Bachelor’s Degree in business administration, Marketing, Economics, Finance, Data Analytics, Information Systems, or a related discipline.
• Relevant certifications in Sales Operations, Revenue Operations, CRM Administration, Data Analytics, Project Management, or related fields will be an added advantage.

Requirements & Experience:

• Minimum of 5–7 years' experience in Sales Operations, Revenue Operations, Commercial Operations, CRM Administration, Sales Enablement, Business Operations, Bid Management, or related roles.
• Demonstrated experience managing sales pipelines, forecasting, CRM systems, commercial reporting, and performance tracking.
• Experience coordinating bids, proposals, tenders, and cross-functional commercial initiatives.
• Strong understanding of sales processes, revenue operations, pipeline management, and business reporting.
• Proven ability to analyse data, identify trends, and provide actionable recommendations to management.
• Experience driving process improvement, operational efficiency, and commercial governance.
• Proficiency in Microsoft Excel, Microsoft 365, CRM platforms, dashboards, and reporting tools.
• Experience within technology, professional services, HR services, recruitment, assessment, training, compliance, identity management, or enterprise solutions environments is an advantage.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent organisational and project coordination abilities.
• Strong stakeholder management and communication skills.
• High attention to detail and process discipline.
• Ability to manage multiple priorities and deadlines effectively.
• Familiarity with AI-enabled productivity and sales tools.
• If you have a passion for commercial excellence, data-driven decision-making, process optimisation, and revenue growth, we encourage you to apply.

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Job Summary

• We are seeking Account Executives to join our Commercial/Sales team.
• The Account Executive will be responsible for managing assigned client accounts, identifying new business opportunities, following up on leads, preparing proposals, and supporting the conversion of opportunities into revenue.
• This role will support Dragnet’s commercial growth across business areas such as recruitment, scholarships, assessments, Achieva, and other enterprise solutions.
• The ideal candidate should have experience in sales, business development, account management, client relationship management, or B2B commercial roles. Direct experience in all Dragnet business areas is not required, but the candidate must be able to learn quickly, engage clients confidently, and follow through on opportunities.

Key Responsibilities

• Identify and follow up on new business opportunities.
• Manage assigned client accounts and prospects.
• Support renewals, upsells, cross-sells, and account expansion opportunities.
• Engage clients to understand their needs, timelines, and decision-making process.
• Prepare and support proposals, quotations, presentations, and commercial documents.
• Follow up on leads, client enquiries, proposals, and pending decisions.
• Maintain an active sales pipeline with clear next steps and expected timelines.
• Schedule and attend client meetings, presentations, and follow-up discussions.
• Work with internal teams to ensure client requirements are properly understood and delivered.
• Provide regular updates on opportunities, client engagements, proposals, and blockers.
• Support revenue growth across assigned products, services, and client segments.

Qualifications & Skills

• Education: Bachelor’s Degree in business administration, Marketing, Social Sciences, or a related field.

Experience:

• 3–5 years’ experience in sales, business development, account management, client relationship management, or a related commercial role.
• Experience in B2B sales, enterprise sales, HR solutions, recruitment, assessments, training, technology, education, or professional services will be an advantage.
• Prior experience managing corporate clients or sales accounts is preferred.

Skills Requirement:

• Strong sales and client relationship management skills.
• Good communication, presentation, and negotiation skills.
• Strong follow-up and attention to detail.
• Ability to identify client needs and match them to relevant solutions.
• Ability to manage multiple clients, opportunities, and deadlines.
• Good understanding of sales pipeline tracking and reporting.
• Target-driven mindset and willingness to take ownership of assigned accounts.
• Ability to work well with internal teams to move opportunities forward.
• Confidence in engaging corporate clients and decision-makers.

Remuneration and Benefits

• Competitive salary package
• Call and data allowance
• Remote work flexibility
• Free access to Udemy courses
• Opportunities for professional growth and impact.