Latest Jobs at Owens and Xley

Job Brief

• Our client in need of Sales Manager who will be responsible for overseeing the sales activities of the company and ensuring the achievement of sales targets.

Duties / Responsibilities

• Design and implement a strategic sales plan.
• Oversee allsales activities.
• Createand implement salespolicies, procedures, training manuals and sales related resource materials
• Monitor thesales performanceof across all subsidiaries.
• Meet planned sales goals.
• Analyze sales figures, interpret trends and forecast future sales volumes in order to maximize profit
• Assist with the selling of products and services to maximize sales.
• Build and maintainstrong, long-lasting customer relationships.
• Present sales, revenue and expenses reports and realistic forecasts to the management team

Skills / Qualifications

• B.Sc / HND in a Business related discipline with at least 5 years work experience.
• M.Sc in Business Administration is an advantage
• Must have experience in the Fashion industry and a passion for fashion
• Ability to design and implement a successful sales strategy
• Ability to effectively utilize CRMand MS officetools to monitor performanceand give reports
• Excellent leadership skills
• Strong written and oral communication
• Great negotiation skills
• Project Management skills
• Good attention to details.

Remuneration
N400,000 monthly net (plus benefits such as HMO, Commission)

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Responsibilities

• Attend to walk-in customers.
• Respond to phone calls, text messages, and inquiries on WhatsApp.
• Respond to customer inquiries and schedule appointments for consultations with the creative director or designer.
• Manage the creative director’s calendar.
• Negotiate the cost of production of bespoke garments with clients and prepare invoices.
• Ensure that garments are accurately costed (no overpricing or underpricing).
• Take clients' measurements during consultations.
• Liaise with the inventory officer after consultations to source for and ensure materials needed for production are available.
• Communicate outfit specifications to the production manager after consultations and ensure the brief is clearly understood before production commences.
• Conduct quality control on bespoke garments and ensure they meet the client’s specifications.
• Conduct quality control on ready-to-wear garments going to the shop floor.
• Work closely with the designer during fitting sessions and confirm that the garment produced meets the customer’s specifications.
• Liaise with customers to schedule pick up or delivery of garments ordered.
• Monitor and follow up with delivery processes ensure garments are delivered to the right client.
• Conduct post-sales follow-up and analyze customer feedback on the garment purchased and the service rendered by the company.
• Take proactive steps to maintain positive experiences and facilitate improvement on products and services where necessary.
• Work closely with the digital channel officer to ensure seamless customer experience via digital channels.
• Respond to inquiries and complaints in a timely and effective manner, via phone, email, or social media.
• Record, resolve and escalate customer feedback to the creative director (compliments and complaints).
• Promote the brand’s service across all digital platforms.
• Create and implement sales strategies to promote sales to generate revenue.
• Stay abreast of industry trends.
• Perform all other related tasks as assigned.

Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 3 - 5 years work experience.
• This role is in a fashion industry, so you must have worked as a customer service officer in a fashion brand

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Job Responsibilities

• Perform general cleaning of all assigned spaces
• Ensure the floors are neatly swept and mopped.
• Ensure the restrooms are clean.
• Restock the restrooms with tissue, air-freshener, and antiseptic.
• Flag issues that need attention or repairs.
• Maintain and stock supply rooms.
• Follow through on all health and safety regulations.
• Perform daily tasks within the expected time frame.
• Assist with setting up during events.
• Perform all other tasks as assigned.

Requirements

• Candidates should possess relevant qualifications.
• 0 - 3 years work experience.