Job Vacancies at Growth in Value Alliance (GVA) Partners Limited

Job Brief

• The Relationship Manager will be responsible for maintaining and deepening existing business relationships.
• As an everyday field-based employee, he/she is equally expected to perform a daily field function known and referred to as prospecting, whereby he/she speaks to a specified minimum number of people (in the course of the daily duty of visiting customers) and obtain the names and contact details of those interested in our products for a further follow up by the Marketing Group.
• Many times, the interest in our other products may come from existing customers under our management. It is equally possible that existing customers may want more volume of what they already have with us.
• The relationship manager shall engage in new business acquisition and closing sales.
• This individual is equally expected to manage all field related after-sales process life cycles through design, implementation, optimization, redesign and renewal to ensure high quality and accuracy of work and the promotion of a total stakeholder quality approach to work.
• Additionally, he/she will be responsible for the coordination, reports and organization of Marketing meetings including taking all minutes of discussion and ensuring implementation of all resolutions at the Marketing meetings.
• Lastly, the Relationship Manager shall be responsible for writing of all proposals and shall keep records and tracks of every proposal including regular contacts with the prospects until prospect becomes a client.

Duties and Responsibilities

• Plan and execute detailed field program
• Ensure every client is contacted at least once a month via phone, visit, email etc.
• Ensure every client is visited and seen at least once every quarter
• Ensure renewal notices are sent to clients in a timely manner
• Facilitate timely, consistent and proactive support for the provision and prompt delivery of policy documents, receipts and other customer related documents.
• Maintenance of good relationships with clients.

Education

• First Degree (Minimum 2:2)
• Masters (an advantage).

Experience:

• 4 years of relevant after Sales and support service experience in:
  • Professional Services Sales and Marketing
  • Customer Service and Relationship Management
  • Must be a female
  • Ability to speak Igbo language is an added advantage
  • Candidates who live on the island is an added advantage.

Functional Competencies Needed For the Position:
Ability to:

• Build and maintain strategic partnerships
• Organize and prioritize field work schedules to meet different needs and deadlines
• Coordinate cross-functional efforts thereby focusing on core process performance, strategic objectives and customer satisfaction
• Measure the cross-functional efforts
• Recognize opportunities for process innovation by researching best practices and promoting better and more effective ways of doing things
• Demonstrate good knowledge of Information Technology and apply such to daily work / Maintain information and databases
• Prepare timely inputs and reports
• Must possess analytical and logical thinking processes with the ability to apply pragmatic solutions within regulatory / organization laid down boundaries
• Must within a short period of time demonstrate full understanding:
  • Of the main processes and methods of work regarding the position
  • Of the organizational policies and procedures relating to the position and apply them consistently in work tasks
• Constantly strive to keep job knowledge up to date through self directed study and other means of learning.

Core Competencies & Skills Needed for the Job:
Must demonstrate:

• Proper ethics and integrity
• Excellent Dress Sense
• Excellent human relations.
• Corporate behavior, knowledge and sound judgment
• Initiative
• Desire for self-development
• Qualities of a team leader and promote / facilitate team work
• Ability to create synergies and sense of ownership at work
• Must Possess:
  • Conflict management skills
  • Informed and transparent decision-making skills
  • Experience in the usage of computers and office software packages (MS Word, Excel etc.)
  • Fluency in English (any other foreign language will be an advantage)

• Promote learning and knowledge management Share knowledge.

go to method of application »

An exciting opportunity exists for a dynamic and talented scrum master to join a dynamic team. As a scrum master, you will be our go-to person for applying scrum to produce high-quality work. You will coordinate and coach our software development team, helping the team continuously make progress on the project by making sure each person is working on the right tasks, helping to remove any obstacles to the team members’ progress, and protecting the team from distractions.

• You will guide, coach and motivate the team with the goal of increasing productivity
• Organize and lead Scrum ceremonies
• Communicated with main stakeholders
• Oversee and manage scope, timeline, quality, goals and deliverables that support business goals
• Monitor schedule and cost performance
• Identify key KPIs
• Prepare and present reports on the progress and success

What do you need to be considered for this role?

• Passionate about Scrum, Kanban , Lean Thinking, Lean Startup , eXtreme Programming, SAFe , LeSS, etc.
• 5+years of experience as a Scrum Master or similar role in a development team
• Bachelor degree in Computer Science, Information Technology or related field
• Certified ScrumMaster  (CSM), Certified Scrum Professional (CSP) or Certified Product
• Owner (CSPO)
• Demonstrated experience with agile practices, patterns and techniques
• Demonstrated experience in Agile techniques such as User Stories, ATDD, TDD, BDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games etc.
• A sense of ownership and pride in your performance and its impact on the company’s
• success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

go to method of application »

Our client, a top tier (2) commercial bank requires the service of highly skilled front-end developers (UI/UX) with Fin-Tech experience who will collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience.

Responsibilities

• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Conduct user research and evaluate user feedback
• Establish and promote design guidelines, best practices and standards

Requirements

• At least 8 years’ experience as a developer.
• BSc/BA in Computer Science, Engineering or a related field
• At least 5 years’ experience as a  Front end developer
• Ability to write down user stories and understand instructions
• Have a visual communication in terms of presentation, mock ups and interactive prototype
• Must have Empathy
• Must a good Analytic and Effective communication
• Use responsive web designs to create applications that automatically conform to multiple screen sizes and devices
• Are skilled in modern application programming such as Java,.Net,AJAX,PHP,HTML and Ruby
• Use Adobe creative Suite programs eg.Photoshop,Illustrator ,Flash and Flex to mock up UI elements
• Conduct Usability Testing to identify and fix UI issues and gather real world intelligence from target users
• Use social network APIs (from Facebook,Twitter,Linkedln,Google+,Pinterest etc.) to integrate social actions
• Collaborate with business and IT decision makers to discuss user interface requirements and brainstorm UI ideas
• User visual aids such As wire frames, story boards and UI flowcharts to plan and present user interface designs
• Are familiar with popular content Management systems (CMS) E.g. Wordpress,Joomla,Magneto and OS Commerce
• Keep current with the latest trends and best practises of UI/UX Design and HCI(Human Computer Interactions)

go to method of application »

Our client, a top tier (2) commercial bank, requires the service a highly skilled enterprise architect with Fin-Tech experience. The successful candidate would be expected to catalogue, develop, coordinate, communicate, maintain and enforce the overall enterprise architectural models to adequately perform the organizations business.

Responsibilities

• Assess overall alignment between business and technology roadmaps
• Evaluate solutions alignment with the end user experience
• Create, own and maintain the Technologies Architectural Artifacts (building blocks, models, governance, architecture and unified roadmaps, etc.).
• Collaborate on the creation and maintenance of the enterprise business capability model.
• Form cross-functional teams (Network, Operations, Development, Data Warehouse, Quality, etc.) to facilitate the creation of optimal architectures which align to the architecture plan
• Provide technical leadership for various business units and technology groups
• Apply analytical thought processes to quickly understand technical challenges discovered during the life-cycle of the initiative
• Evaluate how security impacts the design & development process of various solutions
• Communicate often with the business units and explain the value of technical architectures, solutions, and strategies
• Lead the documentation and analysis of the current state of all of the IT environments and technology landscape
• Collaborate on defining future state architectures and develop gap plans
• Collaborate extensively with IT Leaders , Product Managersand technical delivery teams to ensure alignment of best practices and standards
• Mentor and guide other Engineers (software, data, network, etc.)
• Presenting architecture and strategy to all layer of the company from executives to individual contributors

Qualifications & Skills required

• First Degree in Computer Science, or related discipline preferred
• At least 3 years’ experience in working as an enterprise or solution architect      designing and implementing large-scale systems and databases
• At least 5 years’ experience as a developer
• Strong communication skills with both technical and business professionals
• Teamwork & collaboration skills to work across organizations and lead cross-functional teams
• Expert knowledge of enterprise application integration, including SOA, Microservices, ETL environments and an understanding of integration considerations such as process orchestration, custom data integration, and master data management
• Thorough knowledge of business function and in-depth knowledge of business operations, objectives, and strategies
• Working knowledge of enterprise architecture frameworks (TOGAF, EACOE, etc.)
• Previous development experience in multiple disciplines (Java, C#, JavaScript, Go, Java, HTML, AJAX, JSON, DDL, SQL, NoSQL, or relevant open source platforms)
• Deep understanding of design patterns, principles, and frameworks
• Working knowledge of UI/UIX design principles
• Strong understanding on network architecture, designs, and protocols
• Extensive experience integration with 3rd party products (both business and technical)
• Experience with mobile applications and how they interact with various back end architectures
• A good understanding of the architectural principals of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, and application servers
• Strong knowledge of the security operations, standards & issues involved in multi-tier, multi-tenant web applications
• Track record of being proactive, identifying gaps, making constructive suggestions and follow through to resolution
• Proven ability to creatively problem-solve for various types of issue in multiple disciplines
• Experience presenting to senior leadership