Jobs at Co-Creation Hub (CcHUB) Nigeria

Job Purpose

• The Safeguarding Lead will oversee the safeguarding, gender equity, and child protection strategy of the GATEWAY Program, ensuring that all activities uphold the highest standards of safety, dignity, and inclusion.
• This role is central to embedding safeguarding principles across all program components, with a strong emphasis on protecting vulnerable groups, promoting gender equity, and creating inclusive environments.
• The Lead will provide strategic guidance, oversee implementation, conduct risk assessments, and manage incident response mechanisms while aligning the program with global safeguarding and inclusion best practices.

Key Responsibilities
Safeguarding Leadership and Oversight:

• Develop, implement, and review safeguarding policies, procedures, and guidelines in line with international best practices and local laws.
• Conduct safeguarding risk assessments across program activities and recommend mitigation measures.
• Monitor safeguarding systems and protocols regularly to ensure effectiveness and compliance.
• Provide technical guidance and support to program teams and partners on safeguarding requirements.
• Lead safeguarding investigations and ensure timely, appropriate, and confidential responses to incidents.

Capacity Building and Training:

• Design and deliver safeguarding training for staff, partners, and stakeholders.
• Build the capacity of program teams to identify risks, prevent harm, and respond effectively to safeguarding concerns.
• Develop learning resources, toolkits, and workshops to embed safeguarding awareness across the program.

Partnerships and Stakeholder Engagement:

• Ensure safeguarding standards are included in all program partnership agreements.
• Act as the focal point for safeguarding issues in donor relations, audits, and compliance reviews.
• Collaborate with government agencies, NGOs, and other stakeholders to align safeguarding practices with national laws and global standards.

Monitoring, Evaluation, and Reporting:

• Develop systems to monitor safeguarding compliance and outcomes across program activities.
• Maintain accurate documentation of safeguarding risks, incidents, and mitigation measures.
• Provide regular safeguarding reports to program leadership and donors.

Key Performance Indicators 

• Safeguarding Systems and Policy Implementation
• Capacity Building and Training
• Incident Management and Response
• Monitoring, Evaluation, and Reporting
• Partnerships and Stakeholder Engagement

Qualifications

• Bachelor’s degree in social work, Gender Studies, Human Rights, International Development, or a related field.
• Minimum of 7 years’ experience in safeguarding, gender equity, child protection, or related fields, preferably within international development or innovation settings.
• Proven experience designing and managing safeguarding programs and policies in Africa.
• Strong knowledge of global safeguarding and child protection frameworks (e.g., UNCRC, GDPR for child data).
• Track record in leading and managing diverse teams focused on gender, equity, and inclusion.
• Understanding of legal/regulatory safeguarding frameworks in Nigeria, Kenya, Namibia, and Rwanda.
• Expertise in gender analysis, safeguarding risk assessments, and child protection evaluations.
• Demonstrated experience in capacity building and training delivery across multiple stakeholder groups.
• Strong communication, negotiation, and partnership-building skills.

Key Skills:

• Strong interpersonal and leadership skills with a collaborative and inclusive mindset.
• Ability to thrive in a fast-paced and dynamic environment.
• Results-oriented, proactive, and able to work both independently and as part of a team.
• High cultural sensitivity and experience working across diverse, multicultural environments.

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Job Purpose

• The Community Lead will provide strategic direction and oversight for the GATEWAY Program’s community management efforts across multiple states in Nigeria.
• The role will focus on creating and sustaining a thriving community ecosystem that enables marginalized youth, women, and vulnerable groups to engage actively, access resources, and transition into meaningful learning and work opportunities.
• The Community Lead will design and implement the overall community engagement strategy, build strong linkages with hubs, gig platforms, and ecosystem partners, and ensure the program’s communities are inclusive, accessible, and impactful.
• The Lead will manage and mentor Community Managers and Learning Community Coordinators, ensuring consistency, innovation, and quality in delivery across all states.

Key Responsibilities
Strategic Community Building and Engagement:

• Design and oversee the implementation of the GATEWAY Program’s community management strategy across hubs, digital platforms, and physical engagement spaces.
• Cultivate vibrant, inclusive communities that foster belonging, collaboration, and peer-to-peer learning.
• Oversee both online and offline engagement models, ensuring consistency, scalability, and innovation across states.
• Provide strategic direction for community-led events, peer-learning forums, and engagement campaigns, ensuring alignment with program objectives.

Participant Support and Pathways:

• Ensure participants have access to timely, effective support through well-coordinated escalation systems.
• Strengthen pathways linking participants to training, gig platforms, financial services, and mentorship opportunities.
• Provide leadership to resolve systemic participant challenges by analyzing recurring issues and coordinating program-level improvements.

Ecosystem Partnerships and Stakeholder Engagement

• Represent the community function in high-level stakeholder forums, ensuring participant voices shape program strategy and delivery.
• Drive collaboration with local organizations to deepen grassroots reach and inclusion.

Monitoring, Learning, and Reporting:

• Establish frameworks for measuring community growth, engagement, inclusivity, and impact across states.
• Guide the collection and analysis of participant feedback to inform continuous improvement.
• Ensure success stories, case studies, and community insights are systematically documented and shared with program leadership and donors.

Leadership, Mentorship, and Inclusion:

• Lead, mentor, and build the capacity of Community Managers and Learning Community Coordinators to deliver consistently across all states.
• Promote equity and accessibility in community initiatives, ensuring marginalized groups (young women, PWDs, displaced youth) are effectively reached.
• Model inclusive leadership and build a culture of trust, accountability, and continuous learning within the community team.

Key Performance Indicators

• Strategic Community Building and Engagement
• Participant Support and Pathways
• Ecosystem Partnerships and Stakeholder Engagement
• Monitoring, Learning, and Reporting
• Leadership, Mentorship, and Inclusion

Qualifications
Education:

• Bachelor’s degree in Social Sciences, Communications, Community Development, or a related field (Master’s preferred).

Experience:

• 8–10 years of progressive experience in community leadership, youth mobilization, or large-scale engagement programs.
• Proven experience designing and implementing multi-state or multi-country community strategies.
• Track record of managing senior community managers, engagement officers, or volunteers.
• Demonstrated experience working with marginalized populations, particularly youth and women, and building inclusive ecosystems.

Skills and Competencies:

• Strong leadership and people management skills with experience coaching and mentoring teams.
• Advanced strategic planning and execution skills in community development.
• Excellent interpersonal, negotiation, and stakeholder management abilities.
• Strong understanding of digital engagement tools, social platforms, and community analytics.
• Ability to design inclusive, scalable, and data-driven community engagement models.
• Skilled in conflict resolution, trust-building, and ecosystem partnership development.
• Analytical mindset with the ability to translate data into actionable insights for program improvement.