Latest Openings at natnudO Foods

Locations: Lekki & Magodo, Lagos

Job Description

• Managing the day-to-day activities of the retail store, ensuring exceptional customer service, maintaining inventory accuracy, and coordinating with internal and external stakeholders to maximize store performance and revenue

Roles and Responsibilities
Retail Store Operations:

• Oversee the overall operations of the retail store, including opening and closing procedures, cash handling, and ensuring a clean and organized store environment.
• Ensure compliance with company policies, procedures, and standards to provide a positive and consistent customer experience.
• Monitor and evaluate store performance metrics, such as sales, customer satisfaction, and employee productivity, and implement strategies for improvement.

Customer Service Excellence:

• Deliver exceptional customer service by assisting customers, providing product information, answering inquiries, and resolving complaints in a professional and timely manner.
• Train and motivate store staff to deliver high-quality customer service, ensuring that customer needs are met and exceeded.
• Foster a customer-centric culture within the store, encouraging a positive and welcoming atmosphere for customers.
• Working CSC team and online rep to service e-commerce orders
• Maintain good customer relations at all times
• Manage retail e-commerce & walk-in customer order processing activities timely without errors

Inventory Management:

• Manage inventory levels and ensure accurate stock control through regular stock checks, monitoring stock movement, and coordinating with the warehouse and logistics teams.
• Implement inventory management systems and procedures to optimize stock availability, minimize stock discrepancies, and prevent stockouts or overstocks.
• Conduct regular inventory audits and collaborate with the Finance department to reconcile stock records and identify discrepancies.

Store Reporting and Communication:

• Prepare regular sales reports, inventory reports, and other operational reports as required by the management.
• Communicate effectively with the management team, providing updates on store performance, sales trends, customer feedback, and operational challenges.
• Collaborate with cross-functional teams, including Marketing, Operations, and Finance, to ensure alignment and efficient store operations.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations, including proper handling and storage of products, adherence to food safety standards, and maintenance of a clean and safe working environment.
• Implement and enforce health and safety policies and procedures, conducting regular safety inspections, and addressing any identified hazards or risks.

Qualifications

• A Bachelor's degree in Business Administration, Marketing, Accounting or a related field is preferred.
• Proven experience (2+ years) in retail operations, preferably in the food or similar industry.
• Strong understanding of retail store operations, including sales, customer service, inventory management, and merchandising

Required Skills and Competencies:

• Excellent interpersonal and communication skills to interact effectively with customers, staff, and stakeholders.
• Sales-driven mindset with a track record of achieving and exceeding sales targets.
• Proficiency in using retail point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite.
• Ability to manage multiple responsibilities to completion with tight timelines
• Business planning and analysis
• Strong communication (verbal and written) skills
• People and time management
• Report writing and presentation
• Protection of Confidential Information
• Good negotiation skills.
• Excellent relationship management skills
• Problem-solving ability
• Lateral thinking skills.

Expected Behavioural Competencies:

• Resourcefulness
• Dependability
• Passion
• Integrity
• Promptness
• Accountability
• Image/brand representation of the company.

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Job Purpose

• To drive the sales of frozen chicken and table eggs to wholesalers, retailers, restaurants, hotels, and market distributors within the assigned city.
• The role requires knowledge of cold-chain sales, strong negotiation skills, and the ability to work under pressure in a fast-paced FMCG environment.

Key Responsibilities

• Actively prospect for new customers and close sales for frozen chicken and eggs.
• Maintain and grow sales with existing customers (retailers, hotels, food vendors, cold room operators).
• Ensure visibility of natnudO products in key wet markets and retail outlets.
• Achieve daily, weekly, and monthly sales targets.
• Work with depot/distribution teams to ensure prompt delivery of customer orders.
• Collect and report market intelligence (pricing, competitor activity, customer feedback).
• Reconcile cash or transfer payments and submit accurate sales reports daily.
• Educate customers on product handling, storage, and benefits.
• Escalate customer complaints or order challenges quickly and ensure follow-up.

KPIs

• Sales target achievement
• New customers onboarded
• Customer retention rate
• Daily remittance accuracy
• Market coverage efficiency.

Requirements

• HND / B.Sc Degree in Business, Marketing, Agriculture, or related discipline.
• At least 2 years of field sales experience, preferably in FMCG or frozen foods.
• Must be familiar with cold-chain sales (frozen chicken, fish, meat, or ice cream).
• Strong selling, negotiation, and customer relationship skills.
• Must reside in Lagos or Port Harcourt and be willing to move around the city daily.
• Ability to meet targets and work with little supervision.

Important Note

• This is a SALES role – not a customer service or admin job.
• Only apply if you have SALES experience and are confident selling frozen chicken and table eggs to retailers, bulk buyers, or distributors.

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Location: Akinyele, Oyo

Job Purpose

• The Branch Accountant is responsible for managing all branch-level accounting and financial operations, ensuring accurate recording of transactions, timely financial reporting, and strict adherence to company policies, statutory requirements, and internal controls.
• This role ensures the financial health of the branch by overseeing cash flow, monitoring budgets, reconciling accounts, and providing financial insights to support decision-making.

Key Roles and Responsibilities
Financial Management & Reporting:

• Maintain accurate and up-to-date financial records for the branch in line with company policies.
• Prepare and submit daily, weekly, and monthly financial reports to the Head Office Finance Team.
• Monitor branch budgets, track expenditure, and ensure costs remain within approved limits.
• Provide variance analysis and recommend corrective actions.

Cash, Bank & Treasury Management:

• Supervise daily cash collections, deposits, and disbursements to ensure proper controls.
• Reconcile bank statements with company records and investigate discrepancies promptly.
• Ensure safe custody of all branch financial instruments, cheque books, and petty cash.
• Manage and report on branch cash flow requirements.

Inventory & Cost Control:

• Work closely with the store and production teams to ensure accurate inventory records.
• Conduct periodic stock counts and reconcile variances.
• Monitor production costs and report on any unusual variances.
• Support in implementing cost-saving measures at the branch.

Compliance:

• Ensure compliance with all statutory tax requirements (VAT, WHT, PAYE, etc.) and timely remittances.
• Maintain strong controls to prevent fraud, errors, and misappropriation of funds.
• Support both internal and external audits by providing necessary documentation and explanations.
• Process and verify all staff reimbursements and claims in accordance with policy.

Stakeholder & Team Collaboration:

• Work closely with the Branch Manager and other departmental heads to provide financial insights.
• Liaise with the Head Office Finance Team to ensure alignment of branch financial activities.
• Train and mentor junior accounting staff at the branch to ensure accuracy and compliance.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of branch financial reports.
• Zero tolerance for financial discrepancies and audit issues.
• Compliance with budget limits and cost control measures.
• Timely tax filings and statutory remittances.
• Accuracy in inventory and stock reconciliation.

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, or related discipline.
• Minimum of 7 years of accounting experience, preferably in FMCG, food processing, or manufacturing.
• Professional qualification certification (ICAN, ACCA)
• Strong understanding of accounting standards and tax regulations in Nigeria.
• Proficient in Microsoft Excel and accounting software

Required Skills & Competencies:

• Strong analytical and numerical skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Strong problem-solving abilities.
• Integrity and high ethical standards.
• Ability to work under pressure and meet deadlines.
• Team player with strong collaboration skills.

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Location: Magodo, Lagos

Job Summary

• The Operations Officer will play a critical role in ensuring the smooth day-to-day execution of operational strategies and business activities.
• This individual will work directly with the Managing Director (MD) to support decision-making, track performance metrics, coordinate cross-functional initiatives, and drive operational efficiency across all departments.
• The ideal candidate is proactive, detail-oriented, business-savvy, and highly organized.

Key Responsibilities
Operational Coordination & Execution:

• Serve as a liaison between the MD and various departments to ensure alignment and timely execution of business objectives.
• Monitor the progress of key operational projects and provide weekly reports to the MD.
• Coordinate daily schedules, appointments, and meetings for the MD relating to operations.
• Ensure action items from leadership meetings are implemented and tracked to completion.

Strategic Support:

• Support the MD in analyzing data, preparing reports, and making strategic decisions related to production, supply chain, distribution, and sales.
• Assist in developing and executing business improvement strategies to enhance operational performance and productivity.
• Support initiatives aimed at cost reduction, waste minimization, and process optimization.

Reporting & Documentation:

• Prepare comprehensive operational reports, presentations, and business correspondence as required by the MD.
• Maintain accurate documentation of key operational processes, SOPs, and departmental activities.

Stakeholder Management:

• Interface with internal teams and external stakeholders, vendors, and partners on behalf of the MD.
• Ensure prompt follow-ups on internal communication, task delegation, and status updates.

Compliance & Risk Management:

• Monitor adherence to company policies and regulatory requirements in daily operations.
• Identify potential operational risks and escalate them with recommendations to the MD.

Business Process Improvement:

• Continuously identify gaps and propose solutions in operational workflows.
• Participate in the rollout of digital or automation tools for business efficiency.

Requirements & Qualifications

• Bachelor's Degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 3–5 years of experience in operations, project management, or business coordination roles (experience in FMCG or food processing/manufacturing is an advantage).
• Strong analytical skills and the ability to present data and insights clearly.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (especially Excel, PowerPoint) and ERP systems.
• Experience working directly with executive-level management is an added advantage.

Key Competencies:

• High attention to detail and accuracy.
• Ability to manage confidential information professionally.
• Proactive, resourceful, and solutions-oriented.
• Strong interpersonal and collaboration skills.
• Ability to work under pressure and meet deadlines.
• Ownership mindset and strong sense of accountability.

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Location:s Akinyele - Oyo and Benin - Edo

Job Purpose

• To supervise daily slaughter and processing operations at the abattoir, ensuring efficient throughput, adherence to hygiene and safety protocols, and consistent product quality in line with Natnudo Foods’ standards.

Key Responsibilities

• Coordinate the daily slaughtering schedule based on production targets.
• Supervise live bird reception and oversee humane handling and slaughter practices.
• Monitor evisceration, washing, chilling, cutting, and packing processes.
• Ensure quality standards are met at each stage, from live bird to packaged product.
• Oversee weighing, portioning, and proper packaging of various poultry SKUs.
• Ensure correct use of PPEs and adherence to food safety and GMP practices.
• Monitor waste management and ensure hygienic disposal of offal and waste.
• Liaise with the maintenance team to resolve any equipment downtime or production delays.
• Work closely with the QC team to resolve non-conformances or reprocessing needs.
• Train processing workers on operational efficiency, hygiene, and safety compliance.
• Compile daily production reports and submit operational feedback to the central office.

Requirements

• B.Sc / HND in Animal Production, Food Technology, Microbiology, or related field.
• 2 - 4 years’ experience in a slaughterhouse, meat processing plant, or poultry operation.
• Good understanding of poultry processing, food safety regulations, and HACCP.
• Ability to manage shift workers and production line efficiency.
• Familiarity with inventory and production reporting tools.