Jobs at Marriott International, Inc.

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

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JOB SUMMARY 

Negotiates with suppliers and verifies and authorizes purchase requisitions and purchase orders. Advises other departments on purchasing procedures and maintains full and up-to-date information regarding store inventory.

CANDIDATE PROFILE 

Education and Experience

Required:

High school diploma or GED; 2 years experience in procurement, purchasing, or related professional area.

OR

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in procurement, purchasing or related professional area.

CORE WORK ACTIVITIES 

Managing Supplier and Vendor Relations

• Negotiates with selected suppliers and obtains quotations.
• Coordinates and arranges site visits with contractors and end-users for obtaining necessary quotations.
• Keeps close and frequent contact with suppliers to maintain up-to-date market and product information
• Identifies and selects reliable and regular suppliers for daily food and beverage purchasing based on regular quotations.
• Attends and participates in food tasting panel for food and beverage evaluation and vendor selection.
• Prepares and negotiates contracts with selected suppliers
• Attends exhibitions/seminars for sourcing new suppliers and products with better price-performance.
• Persuades suppliers to offer or extend rebate program.

Managing Procurement Activities

• Verifies and authorizes procurement orders
• Places orders and expedites deliveries
• Prepares tender invitations and executes tender openings for selected items and compares tenders for procurement decisions
• Sources alternative products with competitive prices, while striving to maintain better or comparable quality, standards and services.
• Prepares and submits monthly cost saving report to Director of Finance
• Explores opportunities for green procurement and actively participates in the recycling program.
• Provides suggestions to other departments to achieve cost savings while still fulfilling their requirements.