Relationship Manager - Apapa at Fidelity Bank

Fidelity Bank PLC · Apapa, Lagos State, Nigeria (On-site)

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About the job

Company Description

Fidelity Bank Plc, established in 1988, has grown to become a leading financial services provider in Nigeria. Originally operating as a merchant bank, the institution transitioned to commercial banking in 1999 to capitalize on opportunities in the commercial and consumer segments of the market. By 2001, it acquired a universal banking license, enabling it to offer a full range of commercial, corporate, consumer, and investment banking services. Fidelity Bank is known for its commitment to innovation and customer-centric solutions.

Role Description

• The Relationship Manager role is a full-time position based on-site in Apapa.
• The Relationship Manager is responsible for managing relationships with corporate, commercial, and high-value clients, while developing new business opportunities.
• Key tasks include analyzing client needs, offering financial solutions, monitoring account performance, and driving the bank's financial growth targets.
• Additional responsibilities involve ensuring customer satisfaction, maintaining compliance standards, and providing industry insights to clients.

Qualifications

• Minimum of 4 years experience (BE grade and above)
• Ability to grow deposit and deliver strong profitability.
• Strong relationship management and customer service skills, with the ability to build and maintain lasting client relationships
• Comprehensive knowledge of corporate banking, commercial banking techniques, and financial product offerings
• Proficiency in financial analysis, market research, and forecasting
• Excellent communication, negotiation, and presentation skills
• Proven ability to achieve sales targets and coordinate with cross-functional teams
• Strong organizational and problem-solving capabilities
• A bachelor's degree in finance, business administration, economics, or related field
• Prior experience in banking or financial services is preferred
• Knowledge of the local business market in Apapa is an advantage