Jobs at Virginrose Resorts

Job description

• Our hotel , VIRGINROSE RESORTS is looking for a professional Receptionist with a minimum of one year experience to join our already thriving team and who will be responsible for;

RESPONSIBILITIES

• Greeting and welcoming guests upon arrival.
• Performing all check-in and check-out tasks.
• Answering inquiries from guests about hotel services, facilities, and hours of operation.
• Managing online and phone reservations.
• Informing customers about payment methods and verifying their credit card data.
• Registering guests collecting necessary information (like contact details and exact date of their stay).
• Ensuring all guest information is accurate and up to date.
• Providing information about the hotel, available rooms, rates and amenities.
• Responding to clients complaints in a timely and professional manner.
• Liaising with our housekeeping staff to ensure all rooms are clean and tidy to accommodate guests needs.
• Upselling additional facilities and services, when appropriate.
• Maintaining updated records of bookings and payments.
• Maintaining a clean and organized front desk area.

REQUIREMENTS

• Candidates should possess a degree in hotel management or other relevant field.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a plus.
• Experience with hotel reservations software, like Biodux is a plus.
• Customer service attitude.
• Excellent communication and organizational skills.

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Job description

Our hotel , VIRGINROSE RESORTS is looking for an Housekeeper with a minimum of two years experience to join our already thriving team and who will be responsible for:

• Responsible for performing cleaning and sanitation functions where assigned within the facility.
• Sweeping, vacuuming, mopping floors/spills, dust mopping, cleaning tables, emptying trash receptacles, cleaning/stocking restrooms.
• Stocking, maintaining and transporting housekeeping supply cart on a daily basis.
• Using appropriate equipment and supplies where required.
• Assist in maintaining the inside of the building to ensure cleanliness and safety.
• Performing all other duties as assigned by immediate supervisor.
• Providing excellent customer service to customers and guests.
• Contacting the Front desk as needed to retrieve lost customer items.

REQUIREMENTS

• Candidates should possess an SSCE qualification with a minimum of two years relevant experience as a Housekeeper as stated above.
• Capable of working at a fast pace.
• Ability to work independently and also as a team with other members.
• Candidate must reside or be willing to work in Lagos.

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Job description

Our hotel , VIRGINROSE RESORTS is looking for a professional Porter with a minimum of one year experience to join our already thriving team and who will be responsible for;

• Assist front desk staff with answering calls and making any necessary transfers to the appropriate people.
• Assist guests and passengers, offering answers to questions and running their errands when working at hotels and motels or cruise ships.
• Carry luggage of the departing guests or travelers to the hotel’s lobby or cruise ship’s departure area.
• Ensure that travelers or guests staying at the hotel leave safely during an evacuation.
• Perform general facilities maintenance tasks, including cleaning and sanitizing designated areas.
• Direct guests to the reception area or the appropriate room.
• Arrange taxi services upon request.
• Perform other duties, as assigned.

REQUIREMENTS

• Proven work experience as a porter.
• Candidate must reside or be willing to work in Lagos.

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Our hotel , VIRGINROSE RESORTS is looking for a professional driver with a minimum of one year experience to join our already thriving team and who will be responsible for;

• Transporting company personnels, goods, equipment, products, and staff members to locations required by the organization.
• Following all company safety policies and procedures.
• Maintaining a clean and organized vehicle.
• Completing daily vehicle maintenance and inspection reports.
• Adhering to all local, state, and federal traffic laws.
• Inspecting vehicles for damage, noting any mechanical problems.
• Maintaining a travel log to record work hours, travel-time and locations traveled to.

REQUIREMENTS

• Proven work experience as a driver.
• Must have a valid driver's license.
• Candidate must reside around Ajah axis.