Latest Jobs at Corinthia Villa Hotel

Responsibilities

• Must be conversant with Opera and Micros Systems
• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Verify guest's payment method
• Verify and imprint credit cards for authorization
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Retrieve mail, packages and documents such as faxes for guests
• Listen and respond to guest queries and requests both in-person and by phone
• Provide accurate information about local attractions and services
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Complete and maintain any incident reports, daily activity reports or other reports requested by management
• Manage conference room bookings and scheduling close guest accounts and check guests out review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel maintain a neat and orderly front desk and reception area.

Requirements

• Interested candidates should possess a B.Sc Degree with 0 - 2 years of experience.

go to method of application »

Responsibilities

• Welcome guests to our hotel with a pleasing smile.
• Review arrival lists and records.
• Receive and take care of special guests.
• Answer the inquiries of clients on a timely basis.
• Assist the other staff members in preparing welcome folders for the guests.
• Give the required information about different areas of our hotel to the guests.
• Promote the services provided by our hotel.
• Foresee the needs of guests and ensure clients are satisfied with our service while residing at our hotel.
• Build a long term association with the guests.
• Help clients with various tasks like arranging transport, providing supplies, etc.
• Address grievances issues and inform Guest Relations Manager as and when required.
• Record all necessary data and information in the designated registers everyday.
• Comply with health and safety standards (OSHS).

Requirements

• Candidates should possess relevant qualifications
• Must be knowledgeable in Opera and Micros PMS.