Job Offers at Echolab Radiology and Laboratory Services

Responsibilities

• Preparing examination rooms for patient examinations.
• Positioning patients and equipment, explaining the procedures, and ensuring patients' comfort.
• Interact with patients to offer them psychological support and reassurance.
• Set accurate radiation levels in accordance with established standards, and also obtain patient consent prior to diagnostic imaging to fulfill legal requirements.
• Operate CT scanners, MRI, X-rays, machines etc. to obtain radiographic images of patients.
• Evaluate patient condition prior to radiotherapy to determine the suitable radiographic technique for treatment.
• Accurately performs diagnostic imaging to obtain clear, usable images.
• Inserting commands and data into the computer to document and specify the scan sequences and monitoring the video display to adjust the density or contrast.
• Monitor patients during examinations, ensuring their safety, and following procedures to prevent unnecessary exposure to radiation.
• Ensure compliance with established safety regulations and procedures when operating radiation equipment in order to prevent ill-exposure to ionizing radiation.
• Producing diagnostic images, reporting important information to the Physician, and updating patients' records on LMS
• Follow all radiology health and safety rules and report any possible hazards to the Radiologist and Branch Operations Manager
• Keep and / or retrieve departmental copies of patient test reports.
• Keeps the Branch Operations Manager and Radiologist informed about malfunctioning of any equipment in the department.

Requirements

• Minimum of B.sc Radiography
• 3- 5 years experience
• Candidate must have a valid practicing licence
• Strong communication and interpersonal skills, empathy, and compassion.
• Candidate must be skilled in HSG, MRI CT & X-rays.

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Responsibilities

• Co-ordination of Reception, waiting areas to ensure suitable environment and ambience.
• Co-ordination of Guest Relation duties and activities
• Client registration – collect and input all necessary data from the client.
• Accept the client’s mode of payment in line with company policy, collect and register the client’s payment.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Politely guide the client in the direction of the procedure/examination paid for.
• Ensure proper filing and archiving of patient record in expected format.
• Ensure usage of checklist and proper check-out
• Feedback management: Monitor administration of forms and submission.
• Anticipate guest needs and build rapport with customers.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Address customer complaints and escalate to Branch operations Manager / Customer Experience Manager
• Ensure compliance with safety, health, and quality standard.
• Maintain registration flow by efficiently moving patients through the process.
• Interacts with patients by answering questions, providing information, and keeping the reception area in order.
• Maintains general filing system and files appropriate correspondence electronically or manually.
• Responsible for report generation and dispatch in support of departmental goals and objectives.
• Ensure accurate product knowledge to guide and provide relevant and timely information to clients.
• Processing orders, forms, applications, and requests.
• Performs other general administrative tasks as directed by line manager.

Requirements

• Minimum of B.Sc in management science or similar field.
• Minimum of one year experience in similar job role.
• Attention to detail and skill in proper patient identification.
• Time management
• Excellent communication skills
• Ability to connect with several types of patients.