Jobs at Proforce Limited

Job Summary:

• The Quality Control Officer is responsible for ensuring the highest standards of quality throughout the production and assembly processes of our drones at ProForce Air System.
• This role demands a meticulous eye for detail, strong analytical skills, and a commitment to maintaining the integrity and reliability of our products.
• The Quality Control Officer will work closely with design engineers, production teams, and compliance officers to uphold quality assurance protocols and streamline operations.

Key Responsibilities:

• Quality Assurance: Develop, implement, and oversee quality control processes and standards for manufacturing and assembly.
• Inspection and Testing: Conduct regular inspections and tests on raw materials, components, and finished products to ensure compliance with industry standards and specifications.
• Problem Resolution: Identify any quality issues during production; develop effective solutions and corrective measures in collaboration with relevant departments.
• Documentation: Maintain detailed reports and documentation of quality assessments, inspection results, and any corrective actions taken.
• Compliance: Ensure all manufacturing processes comply with industry regulations and internal quality policies.
• Continuous Improvement: Proactively identify areas for process improvement, recommend innovative solutions, and implement best practices to enhance product quality.
• Training: Provide training to production staff on quality standards, testing methodologies, and inspection techniques.
• Audit Support: Assist in internal and external audits to verify quality compliance and procedural accuracy.
• Feedback Loop: Collaborate with design and engineering teams to provide feedback on quality findings, contributing to product design and functionality improvements.

Qualifications:

• Bachelor’s degree in Quality Assurance, Mechanical Engineering, Aeronautics, or a related field.
• Proven experience in quality control, preferably within the aerospace or drone manufacturing industry.
• In-depth understanding of quality control standards and methodologies, including ISO 9001 and other relevant certifications.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in using quality inspection tools and software.
• Detail-oriented and capable of working in a fast-paced, dynamic environment.

Additional Requirements:

• Prior experience with UAV (Unmanned Aerial Vehicle) technology is a plus.
• Ability to work collaboratively in a team and adapt to a scaling organization.
• Certification in quality management or a related field is advantageous.

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Purpose of Job

• This role functions as a Supervisor / Coordinator of all maintenance, repairs and overhauling activities in the MRO division. The officer will grow the business by ensuring proper layout and planning of daily activities of the workshop technicians and their managers. The Head – MRO is a proactive leader, results oriented with MRO experience to run and grow the department.
• Leadership responsibility for overall operation of Pro force MRO division is vested on him.
• Implements lean strategies to maximize profitable growth, drive quality improvements, provide customer service, develop a technically qualified work force, reduce operating costs, inventories and lead times through continuous improvements.
• Oversee day-to-day activities to meet daily, monthly, quarterly and yearly expectations.

Key Responsibilities
Delegation of Assignments/Tasks:

• Ensure daily, weekly and periodic tasks and assignments are communicated to all workshop staff/Managers with set deliverables against expected deadlines.

Supervision & Coordination:

• Accountable for driving Lean Initiatives throughout the operations to ensure they are fully embraced and implemented.
• Ensure direct reports are accountable for all assignments mapped out in the division and that they give prompt feedback on progress of their teams.

Project Management:

• Ensure all projects are efficiently managed with considerations to costs, time frame, needed workforce and client satisfaction.

Reporting:

• Real time communication of activities, challenges, proposals on MRO to executive management
• Weekly and monthly report on all activities, projects completed, etc to executive management

Documentation:

• Keeping track of services and inventory records.
• Keeping a record of accounts and financial information
• Follow up on requisitions of parts through the procurement officer
• Account for all workshop tools and equipment

Manpower Requisition & Performance Management:

• Advise management on required personnel, skills and experience needed to carry out MRO projects and ensuring they are properly distributed and utilized for effective and efficient output.
• Provides leadership by promoting team concepts, coaching, counseling, retaining, mentoring, training, talent management, and individual development. Drives a culture of accountability and results through strategy deployment and effective performance management.

Budgeting:

• Preparing annual operating budget
• Manage operations of the division within budget constraints.

Customer Retention:

• Contacting clients regarding the status of vehicles
• Overseeing post-repair services (vehicle delivery, test-driving, etc.)
• Focusing on customer retention by building relationships
• Ensure customer satisfaction at the highest level through effective services and repairs.
• Ensure delivery of vehicles to customers on time.

Other duties:

• Handle and follow up on other duties that may be assigned by the Group Managing Director.

Key Perfomance Indicators:

• Weekly summary of activities report
• Delivery of thoroughly completed projects within time frame
• Effective delegation of project tasks
• Effective time management
• Positive restructuring of the MRO operations
• Customer Satisfaction
• Objective review exercises of all processes and procedures
• Empowerment of MRO workforce
• Cost effective project management.

Qualifications

• Interested candidates should possess an HND, Bachelor's or Master's Degree with 5-12 years experience