Quality Assurance Officer at Clinix Healthcare Nigeria

Job Summary

• Clinix Healthcare is seeking a meticulous, experienced, and proactive Quality Assurance Officer to join our laboratory team at the Awka branch.
• The successful candidate will be responsible for ensuring the highest standards of quality, accuracy, and compliance in all laboratory processes and diagnostic services.

Responsibilities

• Develop, implement, and monitor Quality Assurance (QA) and Quality Control (QC) systems across the laboratory.
• Conduct regular internal audits, proficiency testing, and quality checks on laboratory procedures and results.
• Ensure all laboratory tests meet national and international quality standards.
• Review and validate test results, SOPs, and documentation for accuracy and completeness.
• Manage equipment calibration, maintenance records, and performance validation.
• Investigate quality issues, non-conformities, and implement corrective and preventive actions (CAPA).
• Coordinate external quality assurance programs and proficiency testing schemes.
• Train laboratory staff on quality management systems and best practices.
• Prepare quality reports and present findings to the Laboratory Manager and management.
• Ensure full compliance with regulatory requirements, safety standards, and infection control protocols.

Requirements & Skills

• Strong knowledge of laboratory quality management systems and ISO 15189 standards.
• Excellent attention to detail and analytical skills.
• Ability to identify risks and implement effective solutions.
• Good communication and report-writing skills.
• Proficiency in Microsoft Office and laboratory information systems.
• High level of integrity and commitment to accuracy.
• Ability to work independently and as part of a team.
• National Youth Service Corps (NYSC) certificate (completed).
• Minimum of 3–5 years post-NYSC experience in a medical laboratory, with at least 2 years in quality assurance or quality control role.
• Certification in Quality Management or ISO standards is an added advantage.