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  • Posted: Apr 21, 2026
    Deadline: Not specified
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  • KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly profi...
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    Public Relations Officer

    • We are seeking an experienced and strategic Public Relations Officer to manage media relations and protect the external reputation of our brand. The successful candidate will oversee press communications, event coverage, and public messaging, ensuring consistent and positive brand visibility across all channels.
    • This role requires strong media networks, excellent communication skills, and the ability to shape and manage public perception in a competitive luxury market.

    Key Responsibilities

    • Develop and execute public relations strategies aligned with brand objectives
    • Manage relationships with media houses, journalists, and industry stakeholders
    • Draft and distribute press releases, media statements, and official communications
    • Coordinate media coverage for brand events, launches, and corporate activities
    • Monitor brand reputation and manage crisis communication where necessary
    • Track media coverage and prepare PR performance reports
    • Ensure consistent brand messaging across all external platforms

    Requirements

    • Minimum of 10 years’ experience in public relations, corporate communications, or media
    • Strong network within media and communications industry
    • Excellent writing, editing, and storytelling skills
    • Experience managing high-profile events and brand reputation
    • Strong crisis management and strategic communication skills
    • High level of professionalism, discretion, and executive presence

    What We Offer

    • Competitive monthly salary
    • Strategic role within a prestigious and growing organization
    • Opportunity to shape and strengthen brand reputation

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    Corporate Comunications Manager (Luxury Retail Industry)

    • We are seeking a seasoned and strategic Corporate Communications Manager to oversee both internal and external communications for the organization. The successful candidate will be responsible for shaping brand messaging, managing stakeholder communications, and ensuring consistency across all communication platforms.
    • This role requires strong leadership, excellent writing skills, and the ability to manage communication strategies that enhance corporate reputation and employee engagement.

    Key Responsibilities

    • Develop and implement comprehensive internal and external communication strategies
    • Manage corporate messaging to ensure brand consistency across all channels
    • Oversee the creation of newsletters, executive communications, and corporate publications
    • Lead stakeholder communication efforts, including partners, regulators, and key business audiences
    • Support leadership with speech writing, presentations, and official correspondence
    • Ensure alignment between communications, marketing, and brand objectives
    • Manage crisis communication and reputation management initiatives
    • Monitor communication effectiveness and provide performance reports to management

    Requirements

    • Minimum of 10–13 years’ experience in corporate communications, public relations, or related field
    • Proven experience managing both internal and external communications
    • Strong writing, editing, and content development skills
    • Experience handling executive-level communications and stakeholder engagement
    • Strong strategic thinking and project management abilities
    • High level of professionalism, discretion, and executive presence

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    Learning & Development Specialist (Luxury Retail Industry)

    • We are seeking a knowledgeable and engaging Learning and Development Specialist to support capability development within the Company's Academy. The successful candidate will design and deliver specialized training programs focused on watches, fine jewellery, and luxury client experience.
    • This role is critical to ensuring our sales teams and boutique staff maintain deep product knowledge and deliver exceptional service aligned with luxury standards.

    Key Responsibilities

    • Design and deliver structured training programs on watches and fine jewellery
    • Develop client experience training to elevate service standards across boutiques
    • Create training materials, product manuals, and assessment tools
    • Conduct onboarding sessions for new sales team members
    • Partner with category heads and sales leaders to identify skill gaps
    • Evaluate training effectiveness through assessments and performance metrics
    • Maintain training calendars and ensure consistent learning delivery across branches
    • Support continuous professional development within the Company's Academy

    Requirements

    • Minimum of 5–7 years’ experience in learning and development, retail training, or luxury sales training
    • Strong knowledge of watches and/or fine jewellery is highly desirable
    • Experience delivering client experience or customer service training
    • Excellent presentation and facilitation skills
    • Strong communication and stakeholder management abilities
    • Passion for coaching and developing high-performing teams

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    Sales Manager (Luxury Retail Industry)

    We are looking to hire a Sales Manager who embodies confidence, professionalism, and a strong passion for luxury retail to lead sales operations and drive revenue growth.

    Primary Responsibilities:

    • Achieve and exceed goals through sales strategies, clientelling, sourcing new clients and maintaining and building productive long-term relationships with existing clients.
    • Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff.
    • Stay current with market competition, industry, watch trends and client shopping behaviors.
    • Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business.
    • Support an environment of teamwork, trust and collaboration with peers, clients and supervisors. Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team
    • Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience
    • Performance management of sales executive, providing feedback and development opportunities
    • Maintaining visual merchandising to company standards
    • To revive all major dormant accounts into active buying customers.
    • To resuscitate past corporate accounts, government business and sign-up new clients
    • To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches
    • Completion of all training requirements from our brands through E learning and other sources
    • Ensuring all team members adhere to the company dress code standards at all time.

    Skills Required:

    • Strategic business Unit orientation and alignment
    • Executing with sense of urgency
    • Measuring and improving performance
    • Communicating and collaborating to win
    • Emotional Intelligence, interpersonal skills
    • Integrated Analytics & Client Insight
    • Product Knowledge
    • Strategic Planning: Customer Delight
    • Excellence In Execution
    • Client Segmentation & Prioritization & Account Management
    • Client Management
    • Professional Selling & Negotiation & Closing

    Experience & Qualifications:

    • Bachelor’s Degree in any discipline (candidates with international degrees are encouraged to apply).
    • Preferably 15 years’ work experience in sales with 6 - 8 years in managerial level.
    • Current knowledge of watch trends and competition in the marketplace.
    • Ability to communicate effectively with clients and team (both oral and written).
    • Numerate with ability to understand and analyze sales performance.
    • Leading, mentoring and coaching of high performing sales teams.
    • Retail management experience ideally within a luxury environment.
    • Jewelry or timepiece product knowledge.
    • Advanced selling skills and negotiation skills.
    • Proven track record of sales achievements.
    • Proven record of inspiring and motivating teams.
    • Masters’ degree in any discipline will be an added advantage.
    • Past experience working in investment banking, assets management, affluent/private banking,luxury real estate.
    • Experience in dealing with High-Net-Worth Individuals (HNIs) and Ultra High Net Worth Individuals (Ultra HNIs).
    • Proven track record of transacting in high volumes and closing high-value portfolios and deals.

    Key Result Areas/Key Focus Areas

    • Develop initiatives to increase boutique sales,
    • Manage the achievement of business objectives, by utilising a top client retention strategy to retain and grow customer base,
    • Ensure role play, product knowledge sharing sessions and weekly customer service training.
    • Reactivate Dormant Accounts,
    • Customer Data Base Management,
    • Sell into all channels Business to Business (B2B), Business to Government(B2G) and Business to Consumer (B2C),
    • Delivering timely & accurate monthly reports with insights on data,
    • Ensure the Visual Merchandising is in line with global rules.

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    Senior Sales Executive

    • We are seeking for a Senior Sales Executive to execute all sales and marketing activities, achieve and surpass agreed sales targets of the boutique within a defined level of expenditure. The selected individual will be responsible for the boutique operations in Abuja.

    Key Responsibilities:

    The Job holder is to:

    • To achieve the allocated annual sales revenue and volume target on a weekly and monthly basis.
    • To ensure that the 21 service point procedures are adhered to.
    • To send daily, weekly and monthly reports to line manager on sales performance, customer footfall, steps of sales call and competition activities.
    • To attend the weekly Monday and other approved meetings which will include sales performance review, role play, visual merchandising and product knowledge
    • To revive all allotted inactive/dormant accounts into active buying clients within the customers portfolio managed.
    • To sell assigned targets of all product carried by the company in volume for entry level, mid-range and high-end watches
    • To sell allocated targets of Montblanc business products to current and prospective clients of the company
    • To actively develop, recruit new customers and sell into all sales channels B2C, B2B, B2G
    • Provide excellent customer relationship management and service to clients.
    • To sell out apportioned inventory of ageing products allocated as targets.
    • To actively participate and contribute towards the culture of teamwork, enthusiasm, work ethic, high sales achievement and customer delight.

    Knowledge, Experience & Competencies

    • Bachelor’s Degree in any discipline
    • Preferably a background of at least 5 years specializing sales
    • Experience in luxury industry, bankng,FMCG will be an added advantage

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    Branch Finance Controller (Luxury Retail Industry)

    • We are seeking a proactive and detail-oriented Branch Finance Controller to serve as the financial bridge between Head Office and branch operations. The successful candidate will oversee sales reconciliation, stock reporting, cash management, and accounting compliance, ensuring financial accuracy and operational transparency across branches.

    Key Responsibilities

    • Act as the primary finance liaison between Head Office and assigned branches
    • Monitor and reconcile daily sales reports and revenue records
    • Oversee stock reporting and ensure alignment between physical inventory and financial records
    • Supervise cash management processes, including lodgements and controls
    • Ensure compliance with accounting policies and internal control procedures
    • Review branch expenses and support cost control initiatives
    • Prepare periodic financial and performance reports
    • Identify discrepancies and implement corrective measures promptly

    Requirements

    • Minimum of 6 –8 years’ experience in finance, accounting, or retail finance operations
    • Strong understanding of sales reconciliation, inventory accounting, and cash controls
    • Experience working with multi-branch retail structures is an advantage
    • Proficiency in accounting software and Microsoft Excel
    • High level of integrity, accuracy, and attention to detail
    • Strong analytical and problem-solving skills

    go to method of application »

    Marketing Commuications Lead (Luxury Retail Industry)

    • We are seeking a strategic and commercially minded Marketing Communications Lead to drive brand visibility and revenue growth. The successful candidate will align marketing initiatives with sales targets and inventory cycles, ensuring campaigns are timely, targeted, and revenue-focused.
    • This role requires strong cross-functional collaboration with sales, inventory, and operations teams to ensure marketing efforts directly support business performance.

    Key Responsibilities

    • Develop and execute integrated marketing communication strategies aligned with sales objectives
    • Plan and coordinate campaigns in line with inventory cycles and product availability
    • Partner with the sales team to drive traffic, conversions, and revenue growth
    • Oversee brand messaging across digital, print, events, PR, and in-store channels
    • Monitor campaign performance and optimize based on ROI and sales impact
    • Manage agencies, vendors, and internal creative resources
    • Ensure consistent brand positioning across all customer touchpoints
    • Prepare performance reports, forecasts, and marketing calendars

    Requirements

    • Minimum of 10 –12 years’ experience in marketing communications, preferably within retail, FMCG or luxury sectors
    • Proven track record of aligning marketing strategy with sales targets
    • Experience working with inventory planning cycles and product-driven campaigns
    • Strong analytical and performance marketing skills
    • Excellent stakeholder management and leadership capability
    • Commercially driven with strong strategic thinking ability

    go to method of application »

    Head of Watches (Luxury Retail Industry)

    • We are seeking a highly experienced and strategic Head of Watches to lead our watch division and drive category performance. The successful candidate will be accountable for the category P&L, overseeing national sales operations and managing senior sales leaders, including the National Sales Manager and Head of Sales.
    • This role requires deep expertise in luxury watch sales, strong leadership skills, and commercial acumen to deliver sustained growth and profitability.

    Key Responsibilities

    • Lead the watches category, overseeing all sales, marketing, and operational activities
    • Manage and mentor senior sales leaders, including the National Sales Manager and Head of Sales
    • Own the category P&L, ensuring profitability, cost control, and revenue growth
    • Develop and implement sales strategies to drive growth across retail and corporate channels
    • Monitor category performance, analyze trends, and adjust strategies as needed
    • Build and maintain relationships with key clients, distributors, and partners
    • Ensure brand positioning and customer experience align with luxury standards
    • Provide regular reports and insights to executive management on category performance

    Requirements

    • Minimum of 10–15 years’ experience in luxury watch sales or a similar high-value product category
    • Proven track record managing national sales teams and senior sales leaders
    • Strong commercial and financial acumen with P&L accountability experience
    • Excellent leadership, negotiation, and stakeholder management skills
    • Deep knowledge of the luxury watch market and customer base
    • Strategic thinker with strong analytical and problem-solving abilities
    • High level of professionalism, discretion, and integrity

    go to method of application »

    Corporate Sales Lead (Luxury Retail Industry)

    • We are seeking a results-driven Corporate Sales Lead to focus on high-value sales of luxury goods to banks, oil & gas companies, multinationals, and other corporate clients. The successful candidate will manage corporate proposals, tenders, bulk gifting programs, and strategic client relationships to drive revenue growth.

    Key Responsibilities

    • Develop and maintain strong relationships with corporate clients across banking, oil & gas, and multinational sectors
    • Manage corporate tenders, proposals, and bulk gifting opportunities
    • Identify and pursue new corporate business opportunities
    • Collaborate with internal teams to ensure timely and accurate delivery of products
    • Achieve and exceed corporate sales targets
    • Monitor market trends and competitor activity to inform strategies
    • Prepare regular sales reports and forecasts for management
    • Represent the brand professionally at corporate events and client meetings

    Requirements

    • Minimum of 10–12 years’ experience in corporate sales, preferably in luxury goods or high-value products
    • Proven ability to manage corporate accounts, tenders, and proposals
    • Strong network in corporate and multinational sectors
    • Excellent negotiation, presentation, and relationship management skills
    • Commercially driven with a strong track record of achieving sales targets
    • Professional appearance and high level of integrity

    go to method of application »

    Head of Jewellery (Luxury Retail Industry)

    We are seeking an accomplished and commercially driven Head of Jewellery to lead our fine jewellery category. The successful candidate will be responsible for developing and executing category strategy, driving sales performance, overseeing merchandising, and managing relationships with High-Net-Worth Individuals (HNIs).

    This is a senior leadership role requiring deep expertise in jewellery category management, strong people leadership, and a refined understanding of the luxury client experience.

    Key Responsibilities

    • Develop and execute the fine jewellery category strategy to drive revenue and profitability
    • Oversee sales performance across boutiques and corporate channels
    • Lead merchandising strategy, including assortment planning and product positioning
    • Build and maintain strong relationships with HNIs and key clients
    • Manage and mentor sales managers and boutique teams
    • Monitor KPIs, sales trends, and stock levels to optimize category performance
    • Collaborate with marketing and operations to align campaigns and inventory flow
    • Ensure brand standards and luxury service excellence are consistently maintained

    Requirements

    • Minimum of 15–20 years’ experience in jewellery category management or luxury retail
    • Proven track record of managing fine jewellery sales and merchandising
    • Over 10 years’ experience leading and managing teams
    • Strong commercial acumen with experience driving high-value transactions
    • Established network among HNIs is an advantage
    • Excellent leadership, negotiation, and stakeholder management skills
    • High level of professionalism, discretion, and attention to detail

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@kloverharris.com

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