Jobs at COOPI - Cooperazione Internazionale

Scope of the Vacancy

• The Psychosocial Counselor will identify psychosocial support needs for the benefit of children victims of armed conflict and other situations of violence in target LGAs of Sokoto state.
• He will create and develop adapted PSS and Child Protection activities in line with the priorities determined by COOPI.
• He will ensure performance tools are available for local staff, in order to guarantee smooth implementation of the programs, while taking into consideration the local cultural context.
• He will be responsible for the implementation, monitoring and follow-up of the PSS and Child Protection activities.

Main Duties / Responsibilities
Under the direct supervision of the Protection Coordinator, he/she:

• Evaluates the risk factors and identifies those in need of long- term PSS support (communities, vulnerable children and their families)
• Put in place assistance programs, taking into consideration the concerns and coping mechanisms of the victims
• Providing technical guidance and support, ensuring best practices on advanced PSS to PSS Support Animators
• Implement and ensure, often in partnership with local stakeholders (NGOs, National Society), proper follow-up of the PSS and Child Protection activities for the benefit of the children and their family’s victims of armed conflict or other situations of violence
• Be attentive to mental health and psychosocial support needs in the community and support community initiatives promoting family and community support
• Provide technical advice, counseling, PSS and Child Protection trainings to primary teachers within the education activities according to the project
• Reinforcing and developing local networks (school community committees) and their PSS capacities
• Evaluate continually the patterns of violence, the victims’ situation and the PSS activities.
• Support Case worker supervisors and PM Collects the information needed to identify, registers, analyzes the needs of any child at risk, including UASC;
• Contributes in the success of the trainings for community leaders, also by accompanying them directly on the field;
• Joins actively meetings and trainings to raise gaps and recommendations based on the daily work on the field;
• Supports the data-entry activities providing the proper information about each child at risk from the caseload;
• Communicates regularly with the PM and Case Worker Supervisor for updates on achievements and challenges and any changes in the community’s social context and security status;
• Adopts standard operating procedure (SOPs) for the Child Protection and case management system and data management protocols;
• Carry out a complete psychosocial assessment of the mental health beneficiary, highlighting their needs and resources, and directing them to the necessary care or support services
• Appropriately fill out the assessment and psychosocial monitoring sheets for beneficiaries, list in a weekly report the various activities conducted in the field and archive the data in the register provided for this purpose
• Performs any other necessary action related to the position to achieve the objectives of the project and of COOPI in Nigeria if requested by the Team Leader
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country);
• Participate in the field work of the nutrition survey (impact assessment)
• Perform any other action related with the position needed to achieve the objectives of the projects and of COOPI Nigeria if requested by his/her supervisor.

Requirements

• Medical Doctor or Nurse with strong background in PSS or Psychologist, Advanced university degree in Clinical Psychology (MSc / ClinPsyD) or Psychiatrist
• Experience in mhGAP training, Protection training (SGBV and Child
• Protection) and training in Case Management as a modality of intervention
• At least two years of professional experience in the support of vulnerable people or in the humanitarian field, preferably in the field of PSS.
• Experience with an NGO
• Experience in Project Management
• Good communicator, strong listening capacity, open minded, proactive and creative
• Respectful and inclusive of individual and cultural differences
• Significant experience involving work engaging people in and from community settings
• Knowledge of the local language (Hausa )

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Job Summary

• The Community Support Worker / Psychosocial Support (PSS) Animator will support the implementation of the Protection and psychosocial Support activities, WASH activities and CFF activities in the project locations.

Main Duties / Responsibilities Protection Sector
Under the direct supervision of the Child Protection Officer and indirectly to the Protection Sector Lead and Deputy Project Manager and in collaboration with Protection Assistants and other collaborators of the projects and of the Base, he/she will:

• Support the PSS Counselor and outreach team (case workers and case worker supervisor) in mapping and assessing children to attend PSS activities.
• Register and enroll children in psychosocial support activities
• Work directly with children, carrying out psychosocial activities.
• Plan, organize and run activities with children while facilitate and encourage the participation of all children
• Work in compliance with and respect of the principles of Child Protection and confidentiality, working with IDPs and host communities with sensitivity
• Carry out awareness sessions on child rights in the community, IDPs camps, primary schools, Child Friendly Spaces, Youth Clubs
• Facilitate peer and groups support
• Conduct life skills and art therapy training for teenagers (Adolescent and Youth 13 to 18 Years)
• Conduct parent-child communication sessions with parents and teachers.
• Plan, organize and run activities with children while facilitate and encourage the participation of all registered children.
• Deal with difficult behavior (conflict, aggressiveness, power drunk and introversion) and understand the reason behind the behavior to positively communicate with the situation.
• Ensure that children under his / her Responsibility are not exposed to any form of harm or stress during the activities.
• Put in place protection / child protection activities with children and adult according to the workplan
• Organizes recreational activities and community events to promote access to education and child’s rights Candidate (Education, Training, Competences, Skills), with a special focus on IDP children.
• Performs any other necessary action related to the position to achieve the objectives of the project and of COOPI in Nigeria if requested by the Team Leader
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country);
• Perform any other action related with the position needed to achieve the objectives of the projects and of COOPI Nigeria if requested by his/her supervisor.
• Main Duties / Responsibilities WASH Sector

Other functions that might be required of from the CSW includes:

• The community support worker to support the WASH Team during training in the field in IDP camps project locations
• To support the WASH Team during NFI’s registration and distribution
• To support in the mobilzation of beneficiaries in the field for the smooth implementation of WASH activities
• To support in the activities of hygiene promotion among beneficiaries in the IDP camps / project communities
• To support the WASH Team in field level supervision in the IDP camps / project communities
• Main Duties / Responsibilities MPCA Sector
• The community support workers to support the CFF Team on beneficiaries targeting and verification
• To support the CFF Team on awareness raising and sensitization of beneficiaries in IDP Camps/project communities
• To monitor cash disburement in IDP Camps/project communities.
• To support the team in tracking benficiary complaints.
• To support the team in regular coordination meeting with CBTCs and other relevant stakeholders

Qualifications

• A minimum of National (ND) / National Certificate of Education (NCE) from any relevant discipline.
• At least 3 years of relevant work experience in INGO/NGO. Experience working in the field of protection (child protection and GBV) in emegency settings.
• A deep knowledge of the context and project communities
• Ability to coordinate, organize and mobilize
• Ability to communicate in the local language
• Must be based in Goronyo and Rabah LGAs and a TEAM PLAYER.

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Scope of the Vacancy
Child Protection (CP):

• The Protection Assistant will register, analyze the needs of children at risk, including Unaccompanied and Separated Children (UASCs) in target LGAs of Sokoto state. She will design and the follow-up plan for each identified child and actively contribute in case management, collaborating with the other protection team members and with the Community Support Workers to deal directly with the beneficiaries in the targeted areas
• Collection of information needed to identify,
• Register, analyze the needs of children at risk, including Unaccompanied and Separated Children (UASCs),
• With the support of Senior Protection Officer, design and the follow-up plan for each identified child and actively contribute in case management, collaborating with the other team members and with the Community Support Workers to deal directly with the beneficiaries in the targeted areas in the BHA USAID funded project in the consortium partnership with IRC, ALIMA and LHI.

Gender Based Violence (GBV/WPE) Job Overview / Summary

• The Protection Assistant will provide psychosocial support, basic case management support to survivors of gender-based violence through individual counselling follow up support, referrals, and dissemination of information on available GBV services to encourage access to services.
• She will in collaboration with the Response Officer oversee provision of psychosocial/group support, skills building, information sessions and other recreational activities that promotes social support networks and cohesion with women and girls at the women and girls’ centers/safe spaces.

Main Duties / Responsibilities
Under the direct supervision of the Protection/GBV, she:

• Collects the information needed to identify, registers, analyzes the needs of any child at risk, including UASC;
• Designs the case plan for the identified child at risk;
• Conducts registration and case management activities as assigned by the Supervisor;
• Fills the standard forms of registration accurately for the case management and follow-up;
• Contributes in the success of the trainings for community leaders, also by accompanying them directly on the field;
• Joins actively the case management meetings and trainings to raise gaps and recommendations based on the daily work on the field;
• Supports the data-entry activities providing the proper information about each child at risk from the caseload;
• Communicates regularly with the Protection Assistant Supervisor for updates on achievements and challenges and any changes in the community’s social context and security status;
• Ensures that all documentation for Case management of Unaccompanied and Separated Children (UASCs) and children at risk is conducted and filed according to required standards of data protection and confidentiality;
• Collects and documents success stories for reports;
• The Protection Assistant will conduct all steps of the Case Management processes for an assigned number of individuals, Neglect, Violence against UASC and their families in the process.
• To directly work with other Protection Assistants and service providers on management of Caseload and Referrals.
• With the support of Protection coordinator, adopts standard operating procedure (SOPs) for the Child Protection and case management system and data management protocols;
• Performs any other necessary action related to the position to achieve the objectives of the project and of COOPI in Nigeria if requested by the Team Leader
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country);
• Participate in the field work of the nutrition survey (impact assessment)
• Perform any other action related with the position needed to achieve the objectives of the projects.

Major Responsibilities

• Provide direct support and care for adult and child survivors of gender-based violence, including counseling and basic case management. Case management services will include Assessment of needs of clients, developing an action plan with clients, Implementing the plan with clients.
• Provide physical accompaniment to GBV survivors if requested to access medical and other services according to their wishes, choices, and decisions.
• Conduct direct and regular follow up of GBV survivors through home visits and based on survivors wishes and consent.
• Case closure (when appropriate)
• Conduct direct follow up of GBV survivors through home visits and regular follow up visits based on survivors’ wishes and consent.
• Ensure proper documentation of reported GBV incidences through utilization of GBVIMS case intake, action, follow up and other case management forms appropriately.
• Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls.
• Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.
• Conduct and help plan and organize psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other vulnerable women.
• Work with women and girls in the community to identify their needs, interests and priorities, and where possible, adapt activities according to these to ensure activities offered are culturally appropriate and meet the needs of women and girls.
• Ensure that vulnerable women and girls including GBV survivors are engaged on psychosocial activities of their choice that will support their healing and recovery.
• In collaboration with the Community Mobilizers, conduct awareness raising activities on GBV and its health consequences, promoting available services to women and girls, and addressing the stigma preventing women and girls from accessing support and services with activities for female only group.
• In collaboration with the WPE team, participate in meetings with community leadership structures when necessary to advocate for the needs of women and girls, and encourage their participation in GBV prevention and response activities in the communities.

Protection Rule of Law (PROL):

• Responsible for the identification and civil documentation of adolescent boys and girls with no civil/legal documents.
• Mobilization of beneficiaries in IDP camps / project communities to access services
• Awareness raising and sensitization of beneficiaries of IDP camps / project communities on project implementation and deliverables
• Ensure synergy between the Protection sector and other COOPI sectorial activities in Sokoto in close coordination and consultation with other project staff.
• Integrate community approaches, gender sensitivity, capacity building and mainstream protection into all activities as appropriate.
• Supports the Protection Rule of Law Officer and Senior Protection Officer in managing the team at the field level.

Qualifications

• Candidate must be a graduate from a reputable institute and have at least 2 years working experience in Child Protection / GBV programming / General Protection.
• At least 2 years of field experience in Child Protection and GBV case management
• Ability to maintain confidentiality and respect for clients always is essential.
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
• Ability to work as a member of a team essential.
• Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background, and diversity.
• Counseling and training experience, including experience working with women and girls preferred.
• Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer work in women’s group, girls’ clubs or other relevant experience is an added advantage.
• Ability to facilitate trainings and sessions, including group support activities with women and girls.
• Ability to communicate in English, Kanuri, Hausa and or local dialects spoken in the location.
• Ability to keep records and write simple and basic reports of activities would be an added advantage.
• A minimum of university Degree in Psychology, Sociology, Health, or equivalent is a requirement.
• Must be a Rabah community Based and a Team Player.
• Females are strongly encourage to apply.

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Key Responsibilities
Technical and Programmatic Oversight:

• Lead the development and implementation of protection strategies, ensuring protection mainstreaming across sectors (WaSH, MPCA, etc.).
• Provide technical guidance and capacity-building to COOPI staff and partners on protection principles, gender-based violence (GBV), child protection, and humanitarian accountability mechanisms.
• Oversee the implementation of protection activities, including case management, referrals, and community-based protection initiatives.
• Lead the integration of AAP into COOPI programming, ensuring the engagement of affected populations in decision-making processes and feedback systems

Protection Mainstreaming:

• Ensure protection risks are identified, analyzed, and mitigated across all COOPI interventions.
• Provide sector teams with guidance on adhering to the protection principles of “Do No Harm,” conflict sensitivity, and safeguarding, particularly for vulnerable groups such as women, children, the elderly, and persons with disabilities.
• Develop and monitor protection mainstreaming indicators to measure the effectiveness of strategies across all sectors.

Coordination and Representation:

• Act as COOPI’s focal point for protection-related issues and represent the organization in inter-agency coordination forums, working groups, and clusters.
• Liaise with relevant government ministries, UN agencies, NGOs, and other key stakeholders to ensure effective coordination and advocacy on protection issues.
• Provide regular reports to donors and COOPI’s headquarters on protection activities and project performance.

Capacity Building and Training:

• Organize and lead protection-related training for COOPI and partner staff, ensuring continuous learning and skill enhancement in protection, GBV, and child protection.
• Develop training manuals, guidelines, and tools that align with international protection standards and contextual realities.
• Ensure that all staff, especially field teams, are well-versed in protection mainstreaming and the organization’s safeguarding policies.

Monitoring and Reporting:

• Design and implement a monitoring framework to track protection indicators, ensuring timely and effective monitoring, evaluation, accountability, and learning (MEAL) processes.
• Regularly update the Head of Programmes and Area Coordinator NW on progress, challenges, and lessons learned.
• Contribute to donor reporting by providing qualitative and quantitative data on protection activities, achievements, and constraints.

Logistics, Administration, and Budget Management:

• Ensure timely procurement of goods and services necessary for the implementation of protection activities in collaboration with the logistics and administration teams.
• Support the development of budgets for protection components and ensure effective management of protection funds, adhering to donor guidelines and COOPI financial policies.
• Provide oversight on all protection-related logistical and administrative functions, ensuring alignment with organizational protocols.

Required Qualifications and Experience

• Master’s degree in Law, Social Sciences, Humanitarian Affairs, International Relations, or related field.
• Minimum of 5 years of experience in protection programming within humanitarian settings, with at least 2 years in a leadership role.
• Proven experience in protection mainstreaming, GBV, child protection, and AAP in conflict or post-conflict settings.
• Demonstrated capacity to provide training and technical support to diverse teams.
• Strong coordination and representation skills with donors, government authorities, UN agencies, and NGOs.
• Fluency in English (written and spoken); knowledge of Hausa or Fulani is an advantage.
• Ability to work under pressure and in insecure environments.

Skills and Competencies:

• Strong understanding of protection standards and frameworks in humanitarian settings.
• Excellent interpersonal, communication, and team-building skills.
• Ability to manage multi-sectoral teams and foster collaboration.
• High level of cultural sensitivity and adaptability to diverse work environments.
• Analytical and problem-solving skills with a focus on innovation and improvement.
• Experience with donor-funded programs and knowledge of key donors (e.g., BHA, UNHCR).

Working Conditions:

• The position is based in Nigeria’s Northeast (Sokoto state) with frequent travel to project sites. The working environment may involve some exposure to security risks and challenging living conditions.

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Background
Overall Responsibilities:

• The CFF Sector lead, will lead the strategic planning, implementation, and management of the cash assistance component of the emergency response project.
• The role involves ensuring that cash-based interventions are delivered effectively to support the displaced populations in line with BHA’s objectives and COOPI’s mission.

Main Responsibilities and Tasks
Duties and Responsibilities:

• Design and oversee the execution of CFF activities.
• Ensure program alignment with national policies and humanitarian standards.
• Develop operational plans and standard operating procedures for cash distributions.
• Manage the CFF team and coordinate with other sectors for integrated assistance.
• Oversee beneficiary identification, registration, and distribution processes.
• Ensure program transparency and accountability to beneficiaries and donors.

Capacity Building:

• Conduct training for CFF staff on cash transfer programming and financial management.
• Strengthen the technical capacity of local partners and community-based organizations.

Monitoring and Evaluation:

• Support in Development and implementation of robust M&E frameworks to measure program impact.
• Analyze data to inform program adaptations and report on progress against indicators

Proposal Development:

• Contribute to the development of proposals for funding, ensuring the inclusion of cash-based interventions and livelihood components.
• Collaborate with the program development team to align proposals with donor priorities.

Coordination and Collaboration:

• Engage with humanitarian actors, government agencies, and local authorities for coordinated response.
• Participate in cash working groups and sector meetings to advocate for CFF approaches.

Gender and Inclusion:

• Ensure that CFF activities are gender-sensitive and inclusive, addressing the needs of all beneficiary groups.
• Integrate gender and inclusion strategies into program planning and implementation.

Reporting:

• Prepare timely and accurate reports on CFF activities for COOPI, BHA, and other stakeholders.
• Document lessons learned and best practices for organizational knowledge.

Networking and Partnerships:

• Establish and maintain strategic partnerships with NGOs, UN agencies, and other relevant stakeholders.
• Leverage partnerships to enhance program reach and impact.

Knowledge Sharing:

• Facilitate the dissemination of knowledge and learning within COOPI and the broader humanitarian community.
• Organize workshops and learning events to share insights from the CFF program.

Additional Responsibilities:

• Stay abreast of developments in cash programming and humanitarian response.
• Perform other duties as necessary, commensurate with professional background and experience, as deemed by the supervisor.
• These terms of reference outline the key responsibilities and expectations for the CFF Sector Lead under the BHA-funded project.
• The role is pivotal in ensuring that COOPI delivers high-quality cash assistance to support the resilience and recovery of displaced populations in Northwest Nigeria.

Desired Experience

• At least 5 years of relevant work experience in INGO/NGO.

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Purpose of the role

• Under the direction and direct supervision of the Area Coordinator/Project Manager NW, the Communications and Advocacy Officer assists in the development and implementation of communications and advocacy initiatives to raise COOPI's position and recognition among partners, the media, and the general public.
• He or she will be in charge of providing planning and communication support to ensure the efficient and effective execution of project operations. S/he will establish a robust communication tool and offer relevant information to all stakeholders while carrying out her/his obligations. S/he will advocate for and promote COOPI's activities in Sokoto in particular and Nigeria in general, and will collaborate closely with the project team and program cluster, government officials, the private sector, non-governmental organizations, and civil society organizations.

Duties and Responsibilities
Supports the development and implementation of project communications and advocacy initiatives, as well as business development with a focus on the following outcomes:

• Implementation of the Project Publications Policy; inputs, content development, coordination of the production and distribution of press releases, publications, articles, and sharing of project expertise and successes.
• Provision of inputs and information for the development of a project communication strategy based on the corporate communications strategy
• Aid in raising awareness of COOPI's mandate and aims through information dissemination and the organization of public events
• In collaboration with the supervisor, plan and prepare marketing and awareness-raising materials such as briefing papers and press releases.
• Provide publicity, advocacy, knowledge-sharing events, and promotional opportunities. Provision of event logistics support.
• Development and creation of marketing and awareness-raising materials, including briefing papers and press releases, in collaboration with supervisor.
• Publicity, advocacy, knowledge-sharing events, and promotional opportunities are all organized. Provision of event logistics support.
• Examine reference materials, identify reference materials for retention. Upkeep of an information database and a photo collection.
• Organization and execution of collaborative UN communication initiatives (World Toilet Day, World Food Day, etc.)
• Liaise with media outlets to ensure that relevant information and messages reach the public, including the preparation of press releases.
• Prepare promotional material on the project, including pamphlets, videos, etc.
• Prepare communication reports for the Project Management Team
• Perform other duties as required.

Ensures the facilitation of knowledge building and management with a focus on the following outcomes:

• Support to colleagues in identification, documenting and drafting of best practices and lessons learned.
• Staff training on effective communication and advocacy will be organized. Lead the knowledge dissemination process at all levels, producing documents that capture the proper stakeholders and knowledge-based products.
• Create internal and external networks or communities of practice that include important professionals from government, non-government organizations, think tanks, private corporations, international development organizations, and the UN agencies
• Map key competencies available in different government agencies and development organizations.
• Provide support to organization of workshops, seminars, training and delivery of outputs (products).
• Coordinates with various government and non-governmental agencies regarding update the project information

Requirements
Education:

• Bachelor’s degree from reputed university in Mass Communications & Journalism, Media Studies, Communications Strategy, Development Communication or relevant discipline.

Experience:

• At least 2-3 years of relevant experience at the national level in providing communication packages to promote the activities of organization, preferably a development organization.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and graphic designing.
• Experience in handling of web-based management systems.

Language Requirements:

• Spoken and written fluency in English and Hausa.

Functional Competencies:
Advocacy/Advancing a Policy-Oriented Agenda:

• Identifies relevant information for advocacy for a variety of audiences
• Makes research of contacts in the media, government, private sector, donors, other agencies, civil society in other stakeholders for COOPI’s advocacy efforts
• Promoting Organizational Learning and Knowledge Sharing
• Researches best practices and poses new, more effective ways of doing things
• Documents innovative strategies and new approaches

Job Knowledge / Technical Expertise:

• Understands the main processes and methods of work regarding to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments

Creating Visibility for COOPI:

• Disseminate information and materials on COOPI’s development/humanitarian activities
• Maintains networks and knowledge assets for use in visibility and image activities
• Identifies relevant information for advocacy for COOPI

Client Orientation:

• Reports to internal and external clients in a timely and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
• Responds to client needs promptly

Core Competencies:

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others.
• Informed and transparent decision making
• Required Skills and Experience.