Job Opportunities at eHealth Africa

Purpose of the Position

• The Project Manager will be responsible for the management of the project platform and its evolution to meet future needs.
• Reporting to the Program Manager, s/he will have both a technical and administrative leadership role in all aspects of managing a product development group.
• Other joint responsibilities include directing and tracking product development projects, owning decisions regarding program direction and needs, managing personnel-related activities, providing technical guidance to the team, and assuring compliance to internal specifications, customer specifications and industry standards.

What You’ll Do  

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

Project Delivery:

• Work closely with UN agencies, humanitarian partners, Government agencies, and the local host, to ensure eHA visibility in the humanitarian sector.
• Ensure that assigned projects are managed effectively through appropriate, timely, and detailed communication with appropriate internal teams and relevant stakeholders regarding major issues and successes related to the project.
• Liaise with clients to identify and define requirements, scope, and objectives of the assigned project and ensure that clients' needs are met as projects evolve.
• Act as the point of contact and communicate project status to all relevant stakeholders.
• Prepare and manage project financial budget, forecast and ensure constant monitoring of the project spending as against the approved budget.
• Work with the Program Manager and the team to eliminate blockers and ensure the timely delivery of projects as per the agreed term of reference.
• Support the new business development team with opportunity identification and proposal writing.
• Coordinate project management activities, resources, equipment, and information
• work closely with the procurement team to ensure project procurement needs are adequately documented and all project procurements are requested and delivered on time and ensure value for money.
• Monitor the assigned team member to ensure adherence to the eHA code of conduct and work ethics.
• Create and maintain comprehensive project documentation, plans, and reports
• Attend and participate in staff meetings, training classes, and field supervision.
•  participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections.
• Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
•  Supervises and writes reports on the assigned project for management and donor agencies.

General Administration:

• Define quarterly objectives with team members.
• Conduct performance/salary reviews for direct reports.
• Direct technical and career growth of project team members.
• Ensure compliance of company policies, procedures and methodologies.
• Forecast operating costs of development group for budget preparation.
• Secure the proper resources for the Engineering team to execute on the feature roadmap including capital expenditures and contractor personnel.
• Attends and participates in staff meetings, training classes and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Ensures compliance with laws and regulations.
• Participates in corporate strategic planning activities and Apply project management theory to the organization business challenges.
• Is consistently at work and on time & adheres to Policies and Procedures. Presents a professional demeanor at all times.  Approaches others in a tactful manner.  Reacts well under pressure.  Treats others with respect and consideration regardless of their status or position.  
• Assigns, supervises and evaluates all software solutions to optimize performance, integration, and interoperability.
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Provides direct management of division department managers.
• Ensures compliance with legal provisions, organizational policies and best practices concerning data management, retention, licensing, and security.
• Oversees the implementation and maintenance of a network security function to ensure the integrity and privacy of the company’s data and computing environment and protect its investment in technology.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who You Are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc and/or Master's Degree in a related field. A professional certification is necessary
• Minimum of 8 years relevant experience, at least 3years in a managerial role NGO experience is an added advantage.
• Experience in the humanitarian situation in Northern Nigeria and the standards and best practices for humanitarian response.
• Familiarity with humanitarian donors funding mechanisms, mode of operation requirements, and engagement.
• Ability to manage multiple, competing priorities in a high-paced work environment.
• Adherence to defined policies and procedures, monitor and evaluate direct report
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision making.
• Ability coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets for proposals and projects.
• Must be able to work as a leader and member of a team and possess initiative and good problem solving skills.
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegate, and make timely/quality decisions
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem solving skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Advanced computer skills, including google drive, Microsoft Windows and Microsoft Office Suite.
• Proficiency working within specialized software utilized in program.

Supervisory Responsibilities:  

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Project Management staff.

Language Ability:

• English is the spoken and written language. Fluency in French and Hausa will be an added advantage.
• Ability to read, analyze and interpret general business periodicals, professional journals, orgovernment regulations.
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public and clients/partners.

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Purpose of the Position 

• The Senior Coordinator, Program Delivery is responsible for managing all Projects/Programs, and also responsible for the success of the projects/programs and the development of new projects/programs.
• S/he will be responsible for coordinating project schedules, resources, equipment and information
• Liaising with clients to identify and define project requirements, scope and objectives
• Ensuring that clients’ needs are met as the project evolves.

What You’ll Do  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Collaborate with the Project/Program manager to work closely with UN agencies, humanitarian partners, Government agencies, and the local host, to ensure eHA visibility in the humanitarian sector.
• Collaborates with Program/Project Managers on the implementation of Results Management framework and alignment of projects using Project Management Tools.
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments.
• Serves as a resource to project managers for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation.
• Supervises and responsible for contracts and financial management for programs. Ensures budgets are tracked against contract milestones.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Participates in corporate strategic planning activities and Apply project management theory to the organization business challenges.
• Assigns supervises and evaluates all software solutions to optimize performance, integration, and interoperability.
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Adheres to Policies and procedures.
• Adheres to eHealth Africa code of conduct as well as ethical standards.

Who You Are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Bachelor's Degree in a related field and professional certification is required Masters degree is an added advantage
• Experience working in humanitarian setting/insecure location s
• Minimum of 5 years on the job experience in, NGO experience is an added advantage.
• Must have the ability to manage conflicts and resolve problems effectively.
• Basic knowledge in the development of reference and resourceful materials, and have the ability to improve and implement policies.
• Quick result delivery, courage to challenges, curious on learning and development
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision making.
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting.
• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Must have flexibility in working hours, including on-call availability and the willingness 
• Proficiency working within specialized software utilized in the program

Language Ability:

• English is the spoken and written language. Fluency in local Hausa is mandatory.
• Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public. 

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Purpose of the position 

• The Associate Manager, Program Delivery will coordinate the planning and implementation of daily operations of the projects in accordance with company and project specific standard operating procedures (SOPs), guidelines, budget, timeliness and contracts. 
• Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.

What You’ll Do  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Work closely with UN agencies, humanitarian partners, Government agencies, and the local host, to ensure eHA visibility in the humanitarian sector.
• Ensure that assigned projects are managed effectively through appropriate, timely, and detailed communication with appropriate internal teams and relevant stakeholders regarding major issues and successes related to the project.
• Assist in the development and implementation of project’s Data Quality Management (DQM) plan to ensure data quality at program and partner level. This includes the development of standard operating procedures, establishment and maintenance of DQA files as well as organizing internal DQA 
• Provide necessary technical support to the project team in developing annual work plans and all technical documents and implementing project activities in accordance with key deadlines;
• Monitor and evaluate progress towards meeting project work plan objectives and expected outputs, including selecting progress indicators and monitoring progress in meeting them.
• Assist the Project Manager in the preparation of work plans and selection of progress indicators, and annual implementation plans, while considering the project’s M&E requirements.
• Serves as a resource to the project management team for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation;
• Undertake field-monitoring missions to assess progress of the project implementation using Internews’ standard monitoring and evaluation tools and methodologies;
• Participate in periodic review and planning meetings, generating minutes and lessons learnt documents. Discuss results of data and plan action steps to build on strengths and address weaknesses;
• Support the project team in conducting field assessments and surveys;
• Develop close working relationships with all project partners, participants, and stakeholders;
• Conduct qualitative and quantitative field monitoring and verification of project implementation;
• Provides sound analytical direction to the team to help identify key opportunities and challenges; 
• Contributes knowledge and experience of relevant best practices and proposes means of integrating these and ensuring complementarity with the project; 
• Provides strategic advice on successful project implementation and possible expansion opportunities;  
• Leads on effective planning and reporting (monthly, quarterly, and annually), based on results-based monitoring and evaluation frameworks;
• Ensures effective management of the projects’ resources according to the annual work plan and strategic plan to achieve quality and timely results; 
• Monitors financial resources and accounting to ensure accuracy and reliability of financial reporting in line with the budget approved by the donor;
• Provide the project team with paperwork needed to help better plan, monitor, and control activities;
• Work closely with the program team to ensure project success through documenting relevant success stories;
• Any other related duties assigned by the supervisor to ensure program success.

Supervisory Responsibilities:  

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Supervises assigned Project Management staff.

Who you Are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Minimum of 7 years on the job experience, at least 2 years in senior level role NGO experience is an added advantage.
• Masters’ degree in Public Health, Epidemiology or Statistics or another related field.
• At least three years of experience in the design and implementation of MERL activities implemented by national/international NGOs
• Experience in designing tools and strategies for data collection, analysis, and production of reports
• Knowledge of the major evaluation methodologies (e.g., qualitative, quantitative, mixed method, and impact) and data collection and analysis methodologies
• Strong research and analysis skills
• Knowledge of the use of data analysis software desirable
• Experience planning and managing surveys
• Excellent interpersonal communication skills, organizational skills and great attention to detail.
• Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Must have the ability to manage conflicts and resolve problems effectively.
• Advanced computer skills, including google drive, Microsoft Windows and Microsoft Office Suite.

Certifications and Licenses:

• A project Management (PMI) certification is preferred.

Language Ability:

• English is the spoken and written language. Fluency in Hausa will be an added advantage.
• Ability to read, analyze and interpret general business periodicals, professional journals, or    government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public and clients/partners.

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Purpose of the position

• The Communications Manager will work closely with the Communications team to develop and implement short and long-term communications strategies for the organization as well as manage and lead the Communications team. 

What you’ll do

• Develop a work plan to execute and implement eHealth Africa’s integrated communications plan to facilitate the organization’s brand visibility, storytelling, and thought leadership objectives. (e.g. webinar series, conference attendance)
• Develop and implement proactive and reactive public relations programs to obtain positive media coverage of eHA’s expertise, solutions, brand, and mission. 
• Develop, implement, and evaluate a quarterly marketing and communications plan that includes social media, print, and digital content, and email marketing. 
• Work with program staff to collect testimonials and quotes about eHA’s impact, and identify and create impact stories.
• Oversee the development, design, distribution, and maintenance of high-quality print and electronic collateral including, but not limited to annual reports, brochures, presentations, newsletters, and reports.
• Collaborate with the business development team to format and support the development of funding proposals.
•  Identify trends and monitor current events to anticipate opportunities for eHA to engage in and/or lead conversations in public health.
• Work with the Executive Director and other key staff to position eHA as a thought leader.
• Guide the strategy for media relations and spokesperson training; leadership message development; issues management; and internal communication.
• Understand the online and social media spaces that speak to eHA’s target audience and use data and metrics to build eHA’s online presence.
• Ensure eHA has consistent branding across all platforms and media tools (website, presentations, social media, conferences, etc
• Provide formal or informal leadership to others and serves as a resource on complex solutions.

Who you are
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully:

• Minimum of Bachelor’s Degree in Communications, Marketing, Public Relations, or related discipline. 
• 7 - 10 years of progressive and related experience
• At least 2 years experience leading a high-performance team
• 5 years of experience working with donor-funded programs (USAID, FCDO, etc.) 
• CIM, CIPR, CPM, or similar certification is preferred
• Proven leader and demonstrated team player with excellent interpersonal, negotiation, listening, and management skills; ability to successfully interact with people at all levels of the organization and counsel, influence, and inspire
• Proven project management ability including managing the conceptualization and execution of multiple large, complex projects
• Strong, well-rounded communications skills including writing/editing, project management, media relations, and thought leadership
• Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of organizations objectives and priorities
• Experience as a supervisor with proven ability to coach staff for optimal results in a positive working environment with experience managing remote teams
• French Language is a plus
• Visual design skills also a plus
• Deep commitment to eHA’s core values

Work Environment:

• The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job.
• Reasonable accommodations may enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities.
• eHA is a tobacco-free environment. 

eHA Gender Diversity Statement:

• At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, and strive to create inclusive and equitable working environments that promote Learning, Fairness, and Opportunities for all.

Above all:

• We believe strongly in our mission and values, and our teams are most successful when they do also.

Impact & Quality:

• We push ourselves to maintain high standards ensuring that we produce the most meaningful results in everything we do, no matter how big or small..

Innovative Problem Solving:

• We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

Integrity:

• We are honest and truthful in our work. We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.