Latest Jobs at Interswitch

Job Purpose

• To lead and execute the Product strategy for a specific product by building products that achieve product market-fit while also exceeding business outcomes in alignment with the Business strategy (grow revenue, new market penetration and market share).

Responsibilities

• Develop & execute the product vision and product strategy in alignment to the organization’s goals and objectives
• Lead the management of the assigned products, including lifecycle of products/platforms to support the growth and success of the products in Nigeria and other markets Interswitch is present.
• Conduct market research and competitive analysis to stay abreast of industry trends and adjust the product roadmap accordingly
• Engage customers to develop a deep understanding of the customer needs using practices like customer journey, empathy maps, prototyping, A/B testing
• Accountable for the development of clear and concise product artifacts
• Tightly collaborate with business stakeholders and engineering teams to support agile product delivery
• Accountable for the product progress at each iteration and the final product.
• Owns the product for continuous improvement, maintenance, or retirement.
• Use Agile and Design Thinking/creative thinking/approach methodologies in product discovery. Facilitate Product discovery workshops
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that solve customer problems that create business value and growth.
• Translate ideas/product concept into an executable plan for taking the product from concept to development to market to in-life/ Benefit realization
• Provide guidance on functional requirements, product designs, schedules, or potential problems. Identify issues, risks, and dependencies to track product development.
• Become the product expert for your area and be able to represent at all levels within the organization and externally.
• Define or update product roadmaps and features as and when required.
• Manage the implementation of a new product or product enhancements with competing business needs, with the ability to define business trade-offs, generate outside-the-box solutions and take uncertainty in stride.
• Define, Monitor and Maintain product KPI, SLO, Goals & Metrics Product Profitability Tracking.

Behavioural Competencies

• Organizing, Prioritizing and Time Management
• Teamwork, collaboration, and stakeholder engagement
• Research and user-centricity
• Creativity and innovative
• Mentoring
• Diplomatic and Flexible
• Detailed-orientated
• Positive attitude and self-motivated

Education

General Education

• BSc. Computer Science or related field of study from an accredited University.

Licenses and Certifications

• Evidence of strong industry/sector participation and relevant professional

certifications such as:

• Certified Product Manager (AIPMM) or similar certifications
• Certification as a Professional Scrum Product Owner II (PSPO II) Training in Product/Platform
• Management/Strategy, Stakeholder Management, SAFe Agile, Analytical &
• Structured Problem Solving (Design Thinking)

Experience

General Experience

• At least 3 - 5 years experience in Product management, Product Marketing or Product Development roles
• Support the development and execution of Product Strategy to achieve product market-fit
• Working knowledge of financial industry laws and regulations
• Understanding of design thinking practices

Managerial Experience

• At least 3 years’ experience (proven track record) of developing, cultivating & leading high-performing product management teams
• Demonstrated experience in modelling requirements through User Stories and other means as well as in the agile approach (Scrum, Kanban, XP etc)

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About the job

• This role enables Interswitch Indeco's strategic direction by supporting business strategy execution and fostering a data-driven culture. The individual coordinates and develops strategic information, enabling informed decision-making across the business division. He/She will champion the use of insights to align operations with company goals, ensuring efficient and effective strategic planning and execution.

Strategy Business Partner

• To support the development and execution of the business strategy for the business ecosystems, with reference to Interswitch Indeco’s strategic direction
• To act as the strategy and insights champion, entrenching a culture where managers and members in the Business Division make data-driven decisions
• To coordinate and develop information relating to business strategy, business planning and other critical / emerging business operations areas

Insights and Reporting

• Develop executive-level presentations to illustrate business and market insights, present key findings, and drive decision-making
• Analyse customer and industry data to identify new business opportunities that could result in new revenue streams, then design pilot schemes or initiatives and present business cases for approval
• Contribute market insights for industry presentations and quarterly business reviews, including intelligence reports on existing, new or emerging competitors
• Analyse complex data and identify requirements for business enhancement during budgeting and planning
• Develop weekly progress reports which include plans versus progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimize relevant risks

Stakeholder Engagement

• Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
• Attend meetings led by Division Head, Strategy and Analytics, along with relevant stakeholders, and acquire needs on business strategy requirements.

Operational Compliance

• Develop knowledge and understanding of the organization's policies and procedures, relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtain authorization from Line Manager for any exceptions from mandatory procedure

Academic Qualification(s):

• Minimum of bachelor’s degree

Experience (Number of relevant years):

• 10 years functional experience, including minimum of 4 years in team leadership role