Job Offers at Cavista

Job Description

Product Coordinator

• Product Coordinator works with cross-functional teams to ensure that the business, quality and functional goals are met with each product release.
• Responsible for ensuring that all stakeholders are aligned and have visibility at each stage of the delivery lifecycle.
• Works closely with Product owners to understand the business requirements and translates into work for the engineering team.

Job Duties:

• Deliver high quality product release increments on time, within budget and scope.
• Provide visibility on product vision and strategy to the engineering team.
• Work with product management and engineering leadership to plan and prioritize product feature backlog and development for the product.
• Ensure that the team always has an adequate amount of prior prepared tasks to work on.
• Communicate engineering productivity and feature progress to product stakeholders.
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.
• Provide backlog management, iteration planning, and clarification of the user stories and acceptance criteria.
• Coordinates the planning product release plans and set expectation for delivery of new functionalities.
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
• Create reports to communicate each stage of the feature delivery lifecycle.

Qualifications

• Bachelor’s Degree required.
• Experience in Home Care, Healthcare or Medical Devices, preferred.
• Knowledgeable in building and implementing technology solutions and/or applications, preferred.
• Knowledgeable in Agile/Scrum development processes.
• Ability to present and explain technical information to non-technical audiences.
• Excellent communication and meticulous planning skills.
• Comfortably work in a fast paced, often ambiguous and event driven high performance workplace.
• The will to collaborate, negotiate and influence, effectively in a team environment.
• Excellent teamwork skills.
• Advanced critical thinking, problem solving, and emotional intelligence skills.

Additional information

Cavista offers even more

• Competitive Compensation.
• 5 - day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Wellness Programs
• Employee Training Programs
• Growth and Development
• Remote working and IT Assets provided for Remote employees
• Mentoring and Counseling
• Referral Bonus
• Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both.

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Job Description

A Client Experience Representative to provide support to our clients for software solutions. The ideal Representative will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country.

• Provide consultative support and solutions for all Axxess clients; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations of our various products
• Partner effectively to provide quality support, while always upholding company values
• Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution
• Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services
• Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues – all done with speed and professionalism

Qualifications

• Healthcare Industry Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)
• Bachelor's degree required
• Customer orientation and ability to adapt/respond to different personalities
• Desire to anticipate customer needs paired with the drive to provide a consultative solution
• Excellent communication skills; presentation, written, and verbal
• Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting

Additional Information

• 5-day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Growth and Development