Fresh Jobs at Watu Credit Limited

Role purpose:

• Empower operating teams by driving efficiency, ensuring accountability and operational integrity. You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management, stakeholder management, and communication.

Key Responsibilities:

• Achieve deep understanding of business needs and processes
• Engage business leaders on current processes, gaps, and anticipated changes
• Drive efficiency through process mapping and identification of opportunities
• Create systems for operating teams to use, primarily in Google Cloud Platform
• Provide initial training and support for operating teams until they are self-sufficient
• Design and conduct experiments to quantitatively identify best practices

Qualifications (Required):

• SQL
• Spreadsheet management

Qualifications (Preferred):

• University degree in a quantitative field
  • Computer Science, Actuarial Science, Engineering, Statistics, Econ, Math, MIS
• Dashboarding
• Python

Your journey to becoming a rockstar process analyst:

• 1st two weeks: Learning the business
• You will complete side by sides with various departments, watching operating teams do their jobs and learning how various functions connect to each other
• 2nd two weeks: Learning the trade
• You will work with other process analysts to support their ongoing system development and optimization. You may also have an internship with our analytics team to sharpen your data skills and acquaint you to GCP
• Months 2-3: Taking Ownership & Adding Value
• Supported by your manager and team, you will own a project from end-to-end
• Life as a process analyst: We have daily morning huddles, weekly 1:1s with your manager, and regular side-by-sides with operating teams. Work from home 1 day per week, travel ~10%

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Role Purpose:

• Reporting to the Head of Compliance & Investigations, this role is required to assist the Head of Compliance & Investigations in providing leadership to the entire Compliance & Investigation team in Nigeria. The role will also be responsible for promoting an ethics & compliance conscious culture at Watu. This will include E&C training, advising employees, implementing communication strategies, and conducting internal investigations into allegations of compliance misconduct. This position ensures that the company has an effective overall compliance program that will help identify and mitigate risks whilst improving upon company policies and procedures.

ROLE DESCRIPTION:
Oversee, provide guidance/support, and review investigation cases conducted by Compliance & Investigation Officers.

• Collect and prepare Compliance & Investigation statistics for the periodical Audit and Board Committees
• Conduct timely, high-quality internal investigations in line with the Watu Internal Investigations Procedure; prepare investigation reports and communicate outcomes to key stakeholders
• Identify and present investigation learnings to management, implement corrective and preventive actions, and conduct retaliation checks
• Monitor, interpret, and assess applicable regulatory requirements and legislative developments impacting the business, ensuring timely communication of regulatory changes and associated compliance obligations to relevant stakeholders
• Maintain and oversee the regulatory compliance framework, including compliance registers, regulatory obligations mapping, compliance monitoring activities, and remediation plans to ensure ongoing adherence to applicable laws, regulations, and regulatory expectations
• Coordinate regulatory compliance assessments and reviews, identify compliance gaps, recommend corrective actions, and track implementation to completion
• Support regulatory examinations, inspections, and audits by preparing documentation, coordinating responses, and managing follow-up actions with business stakeholders and regulators where required
• Ensure the company’s full compliance with AML/CTF regulations by maintaining and strengthening the AML framework, including CDD/EDD, sanctions and PEP screening, transactional monitoring, investigation of alerts, and reporting of suspicious activity
• Provide AML subject-matter expertise across the business, support AML audits and regulatory reviews, and enhance AML/CTF awareness through targeted training and communication
• Serve as a key point of contact for regulatory compliance matters, supporting interactions with regulators and ensuring timely and accurate submission of regulatory reports, notifications, and responses
• Lead the implementation and ongoing management of the Enterprise Risk Management (ERM) framework by coordinating with risk owners, maintaining the risk register, ensuring effective mitigation plans, and preparing risk reports and analyses for the Risk Committee
• Facilitate periodic risk assessments, scenario analysis, and risk workshops to support risk-informed decision-making and embed a strong risk culture across the organization
• Act as a trusted advisor for employees seeking guidance on compliance-related matters or wishing to discuss or report suspected misconduct
• Deploy Ethics & Compliance training and communication strategies and initiatives, and monitor their effectiveness
• Participate in the review and development of policies related to the organization’s business activities, ensuring alignment with local legislation and internal standards
• Keep abreast of the latest Ethics & Compliance developments, technologies, and ways of working, and promote continuous improvement
• Monitor and interpret changes in regulatory requirements and advise management on emerging legal and compliance obligations that may impact business operations
• Implement, and continuously review compliance policies, procedures, and controls to ensure alignment with local regulatory requirements and compliance standards
• Provide guidance to management and business units on the interpretation and application of relevant laws and regulations affecting the organization
• Support the review and implementation of legal and regulatory requirements relating to lending operations, consumer protection, debt collection practices, digital financial services, privacy, data protection, anti-bribery, anti-corruption, and corporate governance
• Liaise with external legal counsel and regulatory consultants on matters requiring specialist legal interpretation or regulatory engagement
• Perform any other duties assigned

What are we looking for:

• University degree in Law, Criminology, Business or any other related field
• 5-8 years of relevant experience in legal, corporate governance, investigations or compliance related field
• Integrity and professional skills such as presentation skills, analytical skills, time management, influencing and stakeholder management
• Strong ability to advise and where necessary challenge leadership on actions or changes to be implemented
• Ability to work independently and proactively with a limited level of direct supervision
• Self-starter, target oriented and a good communicator
• Teamwork and collaboration
• Good knowledge of Central Bank of Nigeria regulations and processes
• Experience in working in regulatory space in a Central Bank of Nigeria regulated entity
• Relevant professional qualifications or certifications in the following fields will be an added advantage ;
  • Certified Compliance and Ethics Professional (CCEP)
  • Certified Anti-Money Laundering Specialist (CAMS)
  • International Compliance Association (ICA) Certification

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Responsibilities And Duties

As a sales Manager at Watu, you'll be at the helm of this revolutionary endeavour, shaping the future of finance. You'll lead a dynamic team of sales professionals, driving business growth and helping customers fulfil their financial aspirations through innovative solutions.

• Development and implementation of the organization's sales strategy
• Analyze industry trend-market and competitive analysis
• Develop and manage a sales forecast/pipeline through the sales team
• Ensure weekly reporting of sales trend/ forecast
• Collaborate with the marketing teams to penetrate key markets
• Develop strategies for net new business and account creation
• Ensure implementation of CRM tools for customer retention (Dealers)
• Recommend changes in pricing structure based market trends
• Regularly review sales performance through team evaluations/ coaching
• Lead and and Inspire: Motivate, guide, and mentor team of dedicated sales executive to exceed targets
• Strategic Vision: Develop and execute a sales strategy that aligns with Watu's mission and ensures the rapid expansion of our business. Recruit, hire, and educate the sales department on an ongoing basis. Establish sales territories and quotas while evaluating performance of local and regional sales managers. Partner with senior leadership to evaluate strategies of the department and future sales goals.
• Customer-centric approach: Deepen Customer relationships by understanding their financial needs, building trust and offering tailored solutions
• Innovate: Stay ahead of industry trends and competition, bringing fresh ideas to enhance our product offerings
• Data-Driven Excellence: Leverage data analytics to make informed decisions, optimize processes, and maximize performance
• Collaborate: Work closely with cross-functional teams to ensure seamless operations and superior customer experience

What You Bring:

• Passion: An unyielding passion for financial technology and commitment to driving financial inclusion
• Leadership: Proven experience in managing and motivating high-performing sales teams
• Innovation: A knack for thinking outside the box, exploring new avenues, and staying ahead of curve
• Customer Focus: Exceptional customer relationship skills and a genuine desire to make a positive impact on people's lives
• Adaptability: The ability to thrive in a dynamic, fast-paced environment and embrace change as an opportunity

Requirements:

• Bachelor's degree in Business, Business Administration preferred
• Three years of direct sales experience required
• Technical understanding of the CRM system
• Proficient with Microsoft Office Suite

Behavioral skills: (Abilities that influence how a person interacts with others and responds to certain situations.)

Must demonstrate the following values:

• Customer Focus – deliver and maintain a high level of customer service with both our internal and external customers
• Ownership – Treat Watu as your own company and make decisions that would benefit us all aligned with our company values – with a clear focus of delivering on the agreed KPIs
• Respect – display respect and maintain respectful relationships within our Watu teams and our customers and partners
• Integrity – operate openly and transparently with our teams, customers, and partners – Act with Integrity
• Empowerment – Learn and grow with Watu. We empower our employees to be the leaders our people want to follow. We empower our employees by giving them the opportunities to learn and grow together. We empower each other by sharing knowledge and embracing a positive mindset

People & Leadership Skills

• Work together to create an environment that fosters teamwork and cooperation
• Attend training sessions offered to continuously improve skills and knowledge
• Be proactive and self-motivated to achieve set Key Performance Indicators (KPIs)
• Recommend new ways of working to continuously improve efficiency, productivity and enhance both our internal and external customer experience
• Keep updated on any changes in policies, schedules and product knowledge to the team
• Attend and participate in team meetings