Latest Jobs at Moniepoint Inc.

About The Role

• The Portfolio Manager is responsible for overseeing the loan portfolio and leading a team of Field Credit Officers within a specific state. This role involves setting performance targets, ensuring credit risk is managed effectively, maintaining a healthy loan portfolio, and driving growth of the business and loan products. The Portfolio Manager will collaborate closely with other departments (Products, Risk, Operations, etc.) to uphold credit policies and ensure successful loan disbursement and repayment.

Key Responsibilities
Team Leadership and Management

• Supervise, mentor, and provide guidance to Field Credit Officers (FCOs) within the assigned state.
• Set and communicate clear performance goals and objectives for the FCOs, ensuring alignment with the company’s overall targets and strategy.
• Conduct regular performance reviews, identify training needs, and foster professional growth among team members.

Portfolio Oversight and Growth

• Develop and implement strategies to grow a robust and profitable loan portfolio in the assigned state.
• Monitor and analyze overall portfolio performance, including loan approvals, disbursements, and repayments, to ensure targets are met.
• Identify trends and potential risks, taking proactive measures to mitigate any issues that could impact portfolio health.

Credit Risk Management

• Ensure adherence to the organization’s credit policies and procedures.
• Review and approve on loan applications recommended by FCOs, providing final credit decisions where necessary.
• Conduct periodic credit risk assessments and collaborate with the Regional Credit Manager and VP, Credit Portfolio Management to refine and enhance credit evaluation frameworks.

Compliance and Reporting

• Maintain compliance with regulatory requirements and internal policies related to credit operations and portfolio management.
• Prepare and present regular portfolio performance reports to Regional Credit Manager and VP, Credit Portfolio Management, highlighting key metrics, trends, and recommendations for improvement.
• Ensure all documentation and records are accurate, up-to-date, and in line with compliance standards.

Stakeholder Engagement

• Collaborate with cross-functional teams (Products, Operations, Risk, etc.) to ensure seamless loan disbursement and servicing processes.
• Develop and maintain strong relationships with business clients and community stakeholders to enhance the company’s market presence.
• Address and resolve escalated customer issues and inquiries related to the loan portfolio.

Process Improvement

• Identify process gaps and inefficiencies within credit administration, making recommendations for system and process enhancements.
• Stay informed of industry best practices, market trends, and competitor activities, adapting strategies as needed.

Qualifications

• Bachelor’s Degree (or higher) in Business, Finance, Economics, or a related field
• Minimum of 4-5 years of relevant experience in lending, credit, or portfolio management, with at least 2 years in a supervisory role.
• Demonstrable experience in credit risk analysis and financial analysis.
• Strong knowledge of regulatory requirements and compliance in the financial sector.
• Proven track record in managing and growing a loan portfolio in a fast-paced environment.
• Must be resident in the state of responsibility.

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About the role

The Talent Acquisition Manager is the heartbeat of Moniepoint's hiring operations. You'll lead a high-performing team of recruiters to identify, attract, and hire the talent we need to create financial happiness across Africa and beyond.

Your mission is to move beyond transactional hiring. We want you to build a predictive, data-driven TA function that balances rapid scale with uncompromised quality. You'll ensure every hire doesn't just fill a seat, but aligns with our culture and helps us come through for our customers.

What you'll get to do

• Strategy & Team Leadership: Design and implement recruitment strategies for multiple job families in partnership with the Head of TA. You'll define the roadmap for how your team identifies and engages world-class talent
• Performance & Coaching: Manage and mentor a team of recruiters and team leads. You'll own their professional development, succession planning, and daily performance, helping them grow as fast as the business
• Hiring Plans & Forecasting: Use dashboards for capacity planning and hiring predictability. You'll translate complex hiring data into actionable insights for business leaders and People Business Partners (PBPs).
• Process Engineering: Continuously audit and improve the hiring funnel—from requirement intake to onboarding. You'll ensure the process remains agile and frictionless as we scale
• Stakeholder Management: Build trusted advisory relationships with senior business leaders and PBPs. You'll provide regular, clear updates and guide them through the nuances of the talent market.
• Operational Rigor: Create and enforce standard operating procedures (SOPs) for the entire recruitment lifecycle, ensuring the team meets agreed-upon timelines (SLAs) without cutting corners.
• Compliance & Governance: Manage sensitive recruitment cases, including rehire checks and conflict-of-interest assessments, ensuring we always stick to the facts and our internal standards.

To succeed in this role, we think you should have:

• 8+ years of experience in Talent Acquisition, with at least 3 years in a leadership role within a high-growth tech or fintech environment.
• Proven track record of managing teams that hire for complex Engineering, Product, and Commercial job families.
• Expert-level ability to interpret ATS data, build hiring forecasts, and use metrics to drive team performance.
• Experience in stakeholder management, with a proven ability to drive alignment with senior executives and PBPs.
• A high degree of self-management and the ability to navigate the ambiguity of a fast-paced environment.
• Experience managing recruitment across multiple geographies (e.g., Africa, Europe, or Asia).
• Experience collaborating with Marketing or Brand teams to execute employer branding initiatives.
• Demonstrated success hiring for senior-level technical leadership and engineering roles.
• Mastery of structured research methods and diverse talent channels beyond traditional job boards.

About you

• You connect the dots: You're a talent strategist who links business goals with people and structure seamlessly
• You value quality and speed: You thrive in high-growth environments, but you never sacrifice cultural alignment or candidate experience for the sake of a quick hire
• You're a storyteller with data: You have high analytical skills and can distil complex metrics into clear, logical insights that guide senior-level decisions.
• You take ownership: You're a high-ownership leader with a relentless focus on creating predictable hiring outcomes.
• You're a collaborator: You build bridges across the People team and business units to make sure we're all moving toward the same goal

What Success Looks Like

• Predictable Growth: Hiring targets are met consistently, and the team operates with a high degree of predictability in Time-to-Fill and Quality of Hire.
• High-Performing Talent: New hires are staying and growing within the organisation, contributing to Moniepoint's mission.
• Operational Excellence: Recruitment processes are documented, standardised, and followed, leading to minimal "emergency" hiring issues.
• Trusted Partnership: Business leaders view you as a strategic partner who understands their commercial goals, not just a service provider.
• Exceptional Experience: Candidates and hiring managers report a professional, structured, and human experience throughout the funnel.

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About the role

• As a Senior UX researcher, you'll be the voice of our users. You'll play a critical role in shaping our product strategy by uncovering deep insights into the needs, behaviours, and aspirations of our users—especially within Nigeria.
• We're on a mission to create financial happiness for every African, and your research will directly influence how we design products that are accessible, intuitive, and impactful. You'll collaborate closely with our creators to ensure our solutions are grounded in real-world market realities.

Key responsibilities

• Lead and execute end-to-end qualitative and quantitative research across the product lifecycle—from discovery to delivery.
• Use a range of methods including in-depth interviews, ethnographic studies, usability testing, surveys, and diary studies, with a focus on the Nigerian context.
• Synthesise complex data into actionable insights and frameworks (personas, journey maps, mental models) that drive empathy across the team.
• Stay ahead of fintech and consumer trends in Nigeria and comparable markets through continuous landscape analysis.
• Partner with product managers, designers, and engineers to translate business challenges into research questions.
• Act as the subject matter expert on Nigerian user needs, guiding our local expansion and regional growth across Africa.
• Structure and scale our research operations, including participant management and maintaining organised research repositories.
• Present findings clearly to stakeholders at all levels to drive action and product improvements.

Qualifications

• 6+ years of experience in UX research or product research, ideally with digital B2C products.
• Deep experience researchng African markets, specifically Nigeria.
• Advanced expertise in qualitative and quantitative methodologies (co-creation, usability testing, literature reviews, etc.).
• Hands-on experience with tools like UserTesting, Maze, Typeform, or similar platforms.
• Proven track record of translating insights into tangible frameworks that guide business decisions.

Preferred qualifications

• Experience building or engaging with active user communities in Nigeria.
• Background in fintech or banking environments.
• Experience scaling research practices in a fast-growth startup or scale-up.

About you

• You're driven by mastery and want to make the world a better place through your work.
• You love finding innovative ways to solve user problems.
• You speak the language of our users. You don't try to sound impressive with technical jargon; you stay relatable and friendly.
• You don't guess—you use data. You prefer not to speak if you're unsure of the facts.
• You believe in Moniepoint's mission and want to bring our audience along on the journey to financial happiness.

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About the role

• As a UX researcher, you'll be the ears of our product team. You'll support our experienced researchers in uncovering the "why" behind user behaviours, helping us build products that truly make sense for people across Nigeria.
• This is a role for someone who is endlessly curious about how things work and wants to learn the craft of research from the ground up. You'll play a vital part in our mission to bring financial happiness to everyone by ensuring our products remain simple, helpful, and relatable.

Key responsibilities

• Assist in planning and carrying out qualitative and quantitative research studies (from interviews to surveys).
• Take charge of research logistics, including finding and scheduling participants for studies.
• Help facilitate interviews and usability testing sessions, capturing the key insights that matter.
• Support the team in turning raw data into easy-to-understand reports and frameworks like journey maps and personas.
• Maintain our research repository, ensuring our findings are organised and easy for the whole company to find.
• Collaborate with designers and product managers to ensure research happens at every stage of the build.
• Keep your finger on the pulse of new UX tools and methods, sharing what you learn with the wider team.

Qualifications

• 2–3 years of experience in UX research, market research, or a similar field where you've had to understand human behaviour.
• A solid grasp of basic research methods (you know the difference between a survey and a deep-dive interview).
• Comfortable using digital tools and keen to master new ones (like Maze, Typeform, or Google Forms).
• Strong analytical thinking—you enjoy connecting the dots and finding patterns in information.

Preferred qualifications

• An interest in fintech and how digital products are changing lives in Africa.
• Previous experience in a startup or fast-paced environment.
• A background in social sciences, psychology, or design.

About you

• You have a strong desire for mastery and aren't afraid to ask "why" until you truly understand.
• You look at problems from different angles and enjoy thinking of creative ways to get answers.
• You are approachable and friendly. You know how to make research participants feel at ease so they speak their truth.
• You take pride in being factual and organised. You ensure your notes are accurate and your data is clean.
• You're excited about the Nigerian market and want to discover the unique ways our users interact with money..